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SureStay Plus Hotel by Best Western Morgantown

2.5-star property
15 Lawless Rd, Morgantown, WV 1-855-887-0424
3.8 out of 5
Good!
See all 20 travelocity Reviews

"Clean, comfortable beds, good shower lots of outlets " More

By a verified traveller on Mon 22 Apr 2024

Points Of Interest

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Hotel Description

Hotel near West Virginia University in Morgantown

In Morgantown

You'll find Beverly Hills Memorial Gardens and Monongalia County Ballpark within 2 miles (3 km) of this hotel. West Virginia University and Morgantown Farmers Market are also within 3 miles (5 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free breakfast, free WiFi, and free self parking. Business travelers can take advantage of the business center. A computer station is provided and the front desk is staffed around-the-clock.

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
CA $87* Per night/room 1 May - 2 May

Suite, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 Queen Bed, Accessible (Roll in Shower)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Sonesta Essential Morgantown ratings based on 20 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sonesta Essential Morgantown

Everyone (12) Couples (3) Family (10)
2 out of 5
The hotel would have been fine, except our room had not been cleaned at all. It looked like the last people had just walked out of it. The desk clerk on duty cleaned the room while we went for dinner. At least 6 other rooms were in the same state. Koodos to the desk clerk for doing everything in her power to address the situation.

Posted by on 4 Jun. 2019

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Comment from Hotel Management

6 Jun. 2019 by Jeffrey F., AGM

Thank you for your feedback! We’re sorry to hear that your stay was not up to par. Rest assured we have noticed the issue and are taking appropriate steps to ensure that it does not repeat itself. We always appreciate your feedback and look forward to seeing you again. Thank you again Safe travels

5 out of 5
Clean, comfortable beds, good shower lots of outlets

Posted by on 22 Apr. 2024

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Comment from Hotel Management

22 Apr. 2024 by marcia

Good AfternoonThank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a seamless and stress-free experience with us. We look forward to seeing you again!Thank youKatie HatfieldGeneral Manager

5 out of 5
Great coffee and breakfast.

Posted by , from HAMBURG on 7 Apr. 2024

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Comment from Hotel Management

9 Apr. 2024 by Sally

Good Morning!We are happy to hear about your recent stay at Sonesta Essential! Guest satisfaction is what we strive for. We're looking forward to your next trip to Morgantown! In the meantime, if I can be at any assitance, please let me know. Thank youKatie Hatfield

5 out of 5
The lady at the front desk was so nice and very hospitable! The property is very clean and kept up with! Stayed here many times and highly recommend! Keep doing what you’re doing!

Posted by on 4 Feb. 2024

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Comment from Hotel Management

4 Feb. 2024 by Guest Service Supervisor

Thank you for the review! We appreciate your continued business and always look forward to your stays. Have a good day!

1 out of 5

Posted by on 5 Nov. 2023

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Comment from Hotel Management

11 Dec. 2023 by Guest Service Supervisor

Thank you for taking the time to leave a review. I am sorry to see you did not enjoy your stay. Please reach out to us on property to let us know what we can improve!

1 out of 5

Posted by on 22 Oct. 2023

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Comment from Hotel Management

16 Nov. 2023 by Guest Service Supervisor

Thank you for taking the time to leave a review. I am sad to see you did not enjoy your stay. Please feel free to contact us on property to let us know how we can improve future stays!

3 out of 5
Very loud customers playing very loud music. Found out in the morning there was a drunken man in the parking lot that they thought was dead laying in between two of the cars and the staffed called the police. What kind of establishment talks about these types of things in front of other customers? We will most likely never start here again unless there is no other option.

Posted by on 9 Oct. 2023

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Comment from Hotel Management

11 Oct. 2023 by Guest Service Supervisor

Thank you for taking the time to leave a review. I am so sorry that you had this experience at our hotel. We strive to give superior stays to all customers and we did not succeed. Thank you for taking the time to speak with Ms. Shawna about this situation. We are taking all necessary steps to make sure this does not happen again! We hope you will give us another chance in the future to prove changes have been made! Have a great day!

4 out of 5
Very very clean 😁

Posted by on 18 Jul. 2023

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Comment from Hotel Management

21 Jul. 2023 by AGM

Thank you for taking the time to leave us a review. We are glad to see you enjoyed your stay! We hope to see you again soon.

5 out of 5

Posted by , from Braintree on 20 Sep. 2021

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4 out of 5
Staff was friendly and accommodating. Was not totally pleased with the room or breakfast.

Posted by on 6 Dec. 2019

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Comment from Hotel Management

9 Dec. 2019 by General Manager

Thank you for taking the time to review our hotel! We hope to see you back soon!

About the SureStay Plus Hotel by Best Western Morgantown

Location 15 Lawless Rd, Morgantown, WV 26505

Property Features

A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Free breakfast is available daily. The business-friendly Sonesta Essential Morgantown also features a vending machine, coffee/tea in a common area, and a television in a common area. Self parking is free. Smoking is allowed in designated areas at this Morgantown hotel.

  • 57 guestrooms or units
  • 4 levels
  • Breakfast available (free)
  • Business facilities
  • Coffee in lobby
  • Front desk (24 hours)
  • Newspapers for purchase
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Refrigerator in a common area
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Sonesta Essential Morgantown offers 57 air-conditioned accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include bathtubs or showers and hair dryers. This Morgantown hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

  • Bathrooms are partially open
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Bathtub or shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Connecting rooms available
  • Wardrobe or closet
  • Desk chair

Food & Drink

Guests are served free self-serve breakfast daily from 5:30 AM to 9:30 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are available.

Pet Policy

  • Pets: USD 25 per pet, per stay (maximum USD 100 per stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 60 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted.

  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Masks are compulsory at the property

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per stay (maximum USD 100 per stay)
  • Service animals are exempt from fees
  • Cribs (infant beds) are available for an additional fee
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Microtel Inn Wyndham Hotel Morgantown
  • Microtel Inn Wyndham Morgantown
  • Microtel Inn & Suites Morgantown Hotel Morgantown
  • Microtel Inn And Suites Morgantown
  • Microtel Inn Wyndham Morgantown Hotel
  • Microtel Inn And Suites Morgantown
  • Microtel Inn Suites by Wyndham Morgantown
  • Microtel Wyndham Morgantown
  • Sonesta Essential Morgantown Hotel
  • Sonesta Essential Morgantown Morgantown
  • Microtel Inn Suites by Wyndham Morgantown
  • Sonesta Essential Morgantown Hotel Morgantown
  • SureStay Plus Hotel by Best Western Morgantown

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.