"Our air conditioner was leaking and the carpet in our room was really wet. They put fans in our room but took 6 days to get it close to dry. " More
In Orlando
You'll find Pirate's Dinner Adventure and Ripley's Believe It or Not within a 15-minute walk of this Orlando hotel. The Wheel at ICON Park™ and Orange County Convention Center are also within 3 miles (5 km).
Free shuttle, breakfast
This hotel features an outdoor pool and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and free perks like buffet breakfast and a theme park shuttle.
18 Mar. 2024 by Tatiana
Thank you for taking the time to leave your review. We appreciate all feedback as it helps us improve our services for future guests.We're sorry to hear that your experience didn't meet your expectations. Your comments are valuable to us, and we'll be sure to review them internally to identify areas where we can enhance our offerings.We hope to have the opportunity to welcome you back in the future and provide you with an improved experience.
18 Mar. 2024 by Tatiana
Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay regarding the air conditioner leakage and the wet carpet in your room. Ensuring a comfortable and pleasant stay for our guests is our top priority, and we regret that we fell short of meeting your expectations on this occasion.Please know that we have taken your comments seriously and have addressed the issues with our maintenance team to prevent such occurrences in the future. We understand the frustration caused by the delay in resolving the situation, and we will strive to improve our response time in similar circumstances.We appreciate your understanding and patience throughout this process. Your feedback is invaluable to us as it helps us identify areas for improvement and deliver better service to our guests.
26 Feb. 2024 by Tatiana
At Comfort Inn and Suites, we strive to provide excellent service and it is always gratifying to know that our guests have had a positive and unforgettable experience. We hope to have the opportunity to welcome you and your family in the future.It's great to hear that the breakfast options met your expectations and that you had a pleasant dining experience in our area.We are especially grateful for your kind words towards our front desk staff, Carlos, Franklin and Tati. We are delighted that you were able to help your family change wardrobe before their trip to Universal and we appreciate you highlighting your help.
23 Nov. 2023 by Justin
Dear valued guest,We would like to thank you for taking time to fill out a review and happy to hear everything was excellent during your stay. We look forward to having you return to our hotel and stay in the future. Thank you so much, Justin Kent Assistant General Manager
20 Nov. 2023 by Justin
Dear valued guest,We would like to thank you for taking time to fill out a review and happy to hear everything was excellent during your stay. We look forward to having you return to our hotel and stay in the future. Thank you so much, Justin Kent Assistant General Manager
26 Jul. 2023 by Justin
Dear Valued Guest,Thank you so much for filling out a review and happy you experienced an excellent stay with us. We appreciate your feedback and hope you can stay at our property again in the future.Thank you,Justin KentAssistant General Manager
15 Mar. 2023 by VICTOR
DEAR VALUE GUEST: THANK YOU FOR STAYING WITH US. HAVE A NICE DAY
7 Nov. 2022 by sara
Thank you Glen for the perfect review. We hope to see you again in the near future?
9 Aug. 2022 by Manny
Thank you Ana for choosing Comfort Inn & Suites. We are please to let you know that we will be undergoing renovations very soon and update our look.
10 May 2022 by Manny
Thank you Tammy for your review and valued feedback. Please allow us to apologize for the ice machine that was not working. We are addressing the and it should be back up asap. Thank you and we hope to see you again soon.
Comfort Inn & Suites Near Universal Orlando Resort - Convention Ctr offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Event space at this hotel measures 646 square feet (60 square meters) and includes conference space. Tour/ticket assistance, a vending machine, and multilingual staff are also featured at the business-friendly Comfort Inn & Suites Near Universal Orlando Resort - Convention Ctr. This Orlando hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
RV, bus, truck parking
Comfort Inn & Suites Near Universal Orlando Resort - Convention Ctr offers 200 accommodations with coffee/tea makers and hair dryers. Cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.
An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted.
For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Guests will be asked to pay the following charges at the property:
The resort fee includes:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
