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4.3 out of 5

"The staff is wonderfful. The hotel is clean and pleasant. It is just too expensive. " More

By a verified traveller on Thu 22 Feb 2024

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Hotel Description

3.5-star hotel near Albrook Shopping Mall

City center stay

At this Bella Vista hotel, you'll be well placed to visit Avenida Balboa and Cinta Costera, both within a 5-minute walk. Uruguay Street and Megapolis Convention Center are also within half a mile (1 km).

Business services

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the 3 conference rooms, free WiFi in public areas, and laundry service. Enjoy the a rooftop terrace and perks like free self parking.

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
CA $134* Per night/room 11 Apr. - 12 Apr.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hilton Garden Inn Panama City Downtown, Panama ratings based on 9 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Garden Inn Panama City Downtown, Panama

Everyone (8) Couples (1)
4 out of 5
The staff is wonderfful. The hotel is clean and pleasant. It is just too expensive.

Posted by on 22 Feb. 2024

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Comment from Hotel Management

22 Feb. 2024 by Elzebir De León

Hi Mrs. JudithThank you for staying with us. It is a pleasure for us to be able to serve you and provide our services, our purpose is to make you feel at home. You can write to us at reservas@hgipty.com or our whatsapp +507 6977-4252 and we will offer you a special rate on your next visit. We are here to serve you!

5 out of 5

Posted by on 12 Feb. 2020

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Comment from Hotel Management

13 Feb. 2020 by Hilton Garden Inn Panamá

Muchas gracias por su excelente valoración. Esperamos tenerle de vuelta nuevamente.

4 out of 5

Posted by on 12 Jan. 2020

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5 out of 5

Posted by on 8 Jul. 2019

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3 out of 5
Very clean and friendly staff. My only problem was the bed, it was very uncomfortable. It split in 2 in the middle of the night. Hotel staff said it had to be refilled with air.

Posted by on 1 Apr. 2019

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Comment from Hotel Management

3 Apr. 2019 by Hilton Garden Inn Panama

We are sorry we were not able to provide you with the quality of services you deserve, in special with the theme about the mattress, we going to report this situation with the housekeeping manager, this is not typical of our hotel. We going to taking it on account, because we try to looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again. Best regards,

5 out of 5
Very nice hotel. Beautiful skyline very of "El Panama Hotel and Casino" and their roof top pool. The only grip I have was that maintenance was working in the room next door and was playing music at 0700. The rooms had connecting doors, so the sound was amplified. Not cool! I had to get up and ask him to turn it down, and he did, but my sleep was broken.

Posted by on 8 Jul. 2018

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Comment from Hotel Management

7 Aug. 2018 by Hilton Garden Inn Panama

Dear Yolanda, we are sorry we were not able to provide you with the quality of services you deserve. This is not usual on our hotel, because your satisfaction is very important for us and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback, your opinion represents a new opportunity to improve our customer experience. We hope you will consider staying with us again. Thanks for your visit.

5 out of 5

Great hotel with central location.

Very friendly staff. The entire hotel is very clean. The rooms have refrigerator and coffee maker plus clean and functional bathrooms with plenty of hot water. Highly recommended.

Posted by , from LA on 27 May 2018

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Comment from Hotel Management

5 Jun. 2018 by Hilton Garden Inn Panama.

Dear Joe, we are very happy to know that our attention was of your total and complete pleasure. We hope to have the opportunity to be your hosts again in this your home the Hilton Garden Inn, where our goal is to create memorable experiences. Thanks for choosing us.

4 out of 5

Nice hotel in the city,

Needs a pool Wake-up call was 15 minutes late on both days I requested one

Posted by , from Houston,Texas on 22 Jan. 2016

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Comment from Hotel Management

2 Feb. 2016 by CB

Dear Guest, On behalf of the Hilton Garden Inn Panama Staff we thank you for choosing this hotel and for sharing your experience in Expedia. Our main purpose is to exceed each of our clients’ expectations and we are very pleased to learn when we achieve it. Regarding the wake up call problem, we apologize for the inconvenience and we will check our system.. We do hope to welcome you again as a guest at Hilton Garden Inn Panama during your next visit at Panama City. Best regards! René Páez Gerenal Manager

4 out of 5
I found it to be a nice hotel for the price. The room was clean and comfortable, and the staff friendly. I was disappointed that the website said it had a pool, which was a factor in my choosing this hotel, and when I arrived I realize they didn't have a pool but a jacuzzi.

Posted by on 1 Jul. 2015

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Comment from Hotel Management

7 Aug. 2015 by CB

Dear Guest, On behalf of the Hilton Garden Inn Panama Staff we thank you for choosing this hotel and for sharing your experience in Expedia.com,. Thank you again for staying with us. We are truly honored by your compliments about our customer service,. We are glad that we could accommodate your needs and make your time with us special and you are correct's a real satisfaction for us that your recent stay has been excellent. We are really sorry about the jacuzzi, we checked and make the correction. Best Regards, Rene Paez General Manager

About the Hilton Garden Inn Panama City Downtown

Location Eusebio A Morales y calle 49A oeste, Panama City,

Property Features

Hilton Garden Inn Panama City Downtown, Panama offers its guests a spa tub and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 3746 square feet (348 square meters) and includes conference space. A rooftop terrace, tour/ticket assistance, and laundry facilities are also featured at the business-friendly Hilton Garden Inn Panama City Downtown, Panama. Self parking is free. Smoking is allowed in designated areas at this 3.5-star Panama City hotel.

  • 1 building
  • 165 guestrooms or units
  • 14 levels
  • 3746 sq ft of conference space
  • 348 sq m of conference space
  • Built in 2012
  • Deli
  • Terrace on the roof
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Convenience store
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Panama City Passenger Station (7.2 km / 4.5 mi)
  • Metro station: Iglesia del Carmen Station (0.9 km / 0.6 mi)
  • Property shuttles: Area shuttle
  • Parking: Free self parking

Room Amenities

Hilton Garden Inn Panama City Downtown, Panama offers 165 accommodations with laptop-compatible safes and safes. 55-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.

Garden Grille - Onsite restaurant.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a spa tub and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Masks are available to guests
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association
  • Masks are compulsory at the property

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PAB 16.5 for adults and PAB 16.5 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn Hotel Panama
  • Hilton Garden Inn Panama
  • Panama Hilton Garden Inn
  • Hilton Garden Inn Panama Panama City
  • Hilton Garden Inn Panama Hotel
  • Hilton Garn Inn Panama Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.