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Your stay at this Maryvale Village hotel places you within 3 miles (5 km) of Arizona Veterans Memorial Coliseum and Encanto Park. Arizona State Capitol and Roosevelt Row are also within 3 miles (5 km).
Full-service spa, outdoor pool
A full-service spa and an outdoor pool are featured at this hotel. Business travelers can take advantage of the free WiFi in public areas. Enjoy the spa tub and free perks like continental breakfast and free self parking.
Standard Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)
Bed Count1 King BedMaximum Occupancy
2 Max
Comfort Inn West Phoenix at 27th Ave and I-I0 ratings based on 15 Verified Reviews
Review Summary
3.5
out of 5
3.5 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff4.5 out of 5.0
Room comfort3.0 out of 5.0
Hotel condition3.5 out of 5.0
Guest reviews for Comfort Inn West Phoenix at 27th Ave and I-I0
Everyone (7)Couples (1)Family (3)
5 out of 5
Good quality price ratio. Not a new fancy place, but reasonably well taken care of and staff were excellent.
Posted by Randall on 19 Apr. 2024
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Comment from Hotel Management
23 Apr. 2024
by Manager
Hello Randall,We appreciate your feedback on our quality-price ratio and are delighted to hear that our staff provided excellent service. Continuous maintenance ensures our establishment is well taken care of for all our guests to enjoy. Thank you for your kind words and we hope to welcome you back in the future.
4 out of 5
Clean rooms. All amenities that are needed to make stay comfortable and convenient. Just a bit far from downtown.
Posted by Angella on 9 Feb. 2024
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Comment from Hotel Management
9 Feb. 2024
by Manager
Hello Angella,Thank you for choosing our hotel for your recent stay. We're delighted to hear that you found our rooms clean and well-equipped with all the amenities you needed. While we are located a bit further from downtown, many guests appreciate the peacefulness and tranquility of our location. We hope you had a wonderful time exploring the city and enjoyed your stay overall.
1 out of 5
I paid through Travelocity for this room. They asked for my debit card at time of check in. They charged my debit card one $153.98 and when I called to speak to the manager I guess I spoke to the owner he told me to go get blank And he was not refunding my money so now I got to file a complaint with Travelocity to get my money back. when I asked the front desk person this morning at time of check out why they charged my card again he started yelling at me. I asked for a receipt he told me no I was not allowed to receipt and that I would have to wait until they emailed a receipt to me. Finally after a little bit of an argument I was able to get a receipt and there is that charge for one $153.98
Posted by Steve on 6 Feb. 2024
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Comment from Hotel Management
9 Feb. 2024
by Manager
Hello Steve,Thank you for sharing your experience with us. We apologize for any inconvenience you encountered during your stay. Kindly be advised that the charges made at check-in were for incidentals and will be released upon departure. We recommend reaching out to Travelocity for any concerns regarding your payment. We strive to provide exceptional service and will address the behavior of the front desk staff to ensure it doesn't happen again. We appreciate your feedback and hope to welcome you back in the future to provide a better experience.
5 out of 5
Posted by David, from FAIRBANKS on 26 Oct. 2023
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Comment from Hotel Management
18 Nov. 2023
by Manager
Hello David,Thank you for taking the time to share your positive feedback with us! We're delighted to hear that you had an exceptional experience during your stay at our hotel. If you have any future travel plans, we would be honored to welcome you back again for another memorable visit.
5 out of 5
Clean and quiet nice plants and trees property was pleasing to look at.
Posted by Chuck on 9 Oct. 2023
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Comment from Hotel Management
11 Oct. 2023
by Manager
Hello Chuck,Thank you for being a valued guest and for providing us the feedback regarding our property. We appreciate you for sharing your feedback as we continue to improve conveniences of our hotel for all of our guests.
5 out of 5
The gentleman at the front desk got me into my room two hours early. After a long extended flight, I was in need of a place to lay my head. I think him very much. Room was clean. Could use some minor repairs. I would stay here again.
Posted by Rhonda on 3 Mar. 2023
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Comment from Hotel Management
4 Mar. 2023
by Manager
Hello Rhonda,We appreciate the time you have taken to bring to our attention your feedback with regards to our front desk and comments about our room. We hope to see you again in the future. Thank you for your valuable business.
5 out of 5
Posted by Yolanda on 15 Jan. 2023
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Comment from Hotel Management
7 Mar. 2023
by Manager
Hello Yolanda,We sincerely appreciate your valued business and thank you for taking the time to rate your stay. It was wonderful to have you and we would like to invite you back the next time you are in the area.
2 out of 5
Posted by Steve on 15 Jan. 2023
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Comment from Hotel Management
7 Mar. 2023
by Manager
Hello Steve,It was our privilege to earn your business and we hope to host you again on your next trip.
1 out of 5
Mix up at check in. Wrong room with one bed. THE TV SERVICE WAS OUT! Hot tub out.
Posted by Steve on 12 Jan. 2023
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Comment from Hotel Management
20 Jan. 2023
by Manager
Hello Steve, Thank you so much for bringing to our attention the issues that you encountered with our TV. Your comfort and convenience is our top priority, as always. We will address the maintenance task right away for the benefit of our future guests, which hopefully will include yourself.
4 out of 5
Cheerful front desk staff. Noisy, next to the freeway.
Posted by William on 16 Oct. 2022
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Comment from Hotel Management
18 Oct. 2022
by Manager
Hello William,Thank you for your review and comments regarding our staff and front desk. I hope that we will impress you with exemplary service during future visits.
About the Comfort Inn West Phoenix at 27th Ave and I-I0
Comfort Inn West Phoenix at 27th Ave and I-I0 offers its guests a full-service spa, an outdoor pool, and a spa tub. WiFi is free in public spaces. Free breakfast is served daily. The business-friendly Comfort Inn West Phoenix at 27th Ave and I-I0 also features a vending machine, coffee/tea in a common area, and laundry facilities. Self parking is free. Smoking is allowed in designated areas at this Phoenix hotel.
1 building
65 guestrooms or units
3 levels
Continental breakfast (free)
Coffee in lobby
Self-service laundry
Front desk (24 hours)
Express check-in
Elevator
Smoking in designated areas
Family Friendly Amenities
Number of outdoor pools - 1
Free WiFi
Laundry facilities
Microwave
Internet
Available in some public areas:
Free WiFi
Parking
Free self parking
, Free RV, bus, truck parking
Transport
Parking: Free self parking and RV/bus/truck parking
Room Amenities
Comfort Inn West Phoenix at 27th Ave and I-I0 offers 65 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 43-inch flat-screen televisions come with premium satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and toothbrushes and toothpaste. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
Flat-screen television
Satellite channels
Premium channels
Microwave
Coffee maker
Luxury bedding
Bathtub or shower
Rollaway beds (surcharge)
Housekeeping (daily)
Local calls (free)
Hair dryer
Toiletries (free)
Telephone
Iron and ironing board
Desk
Climate control (air conditioning)
Ensuite bathroom
Wardrobe or closet
Toothbrush and toothpaste
Food & Drink
Guests are served free continental breakfast daily from 6:30 AM to 9:00 AM.
Hotel Policies
Check-in
Check-in time starts at 3 PM
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Children 18 years old and younger stay free when using existing bedding.
Rollaway/extra beds are available for USD 20.0 per night.
Cribs (infant beds) are not available.
Pet Policy
No pets allowed
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
No cribs (infant beds) available
Children stay free
Debit cards not accepted
Staffed front desk
Children stay free 18
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is not available to guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are not in place
Contactless check-in is not available
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are not available
No gap period between guest stays
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is not available
Property does not follow sanitization practices of any association
Masks are compulsory at the property
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Rollaway bed fee: USD 20.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Comfort Inn West Hotel Phoenix
Comfort Inn West Phoenix
Comfort Inn West
You should know
Pool access available from 8 AM to 10 PM.
Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
