South Mountain stay
A stay at this South Mountain hotel places you within 3 miles (5 km) of Salt River and 6 miles (10 km) of Arizona State University. Phoenix Convention Center and Chase Field are also within 6 miles (10 km).
Free perks
This hotel features free WiFi in public areas, laundry facilities, and free self parking. Enjoy the free on-the-go breakfast each morning. Luggage storage and a safe deposit box are also provided.
29 Jan. 2024 by Hotel Management
Dear Rolanda, Thank you for reviewing your experience. We apologize that your stay was anything other than perfect. We regret to know that we did not meet your expectations regarding the bed and the kitchen appliance in your room. Your feedback is invaluable, and we assure you that we will be addressing this appropriately. We are dedicated to providing you with the exceptional experience you deserve on your next visit. We look forward to the opportunity and wish you all the best with your travels.Sincerely,Hotel Management
19 Aug. 2023 by Hotel Management
Dear Jordan, Thank you for choosing to stay with us and for taking the time to leave your rating. We are delighted to have exceeded your expectations. We believe our excellent accommodations and convenient location make us a great choice when visiting Phoenix Airport. It was our pleasure accommodating you. We hope you will make Extended Stay America your home away from home whenever your travels bring you to our area.Sincerely,Hotel Management
20 Feb. 2023 by Hotel Management
Dear Grady, Thank you for providing candid feedback about your stay. We apologize for the mix-up with your room and the inconvenience this caused you. We will address this appropriately to be more consistent in our service delivery. We hope to make it up to you on a future visit. Thank you again.Sincerely,Hotel Management
6 Dec. 2022 by Hotel Management
Dear Sheila, Thank you for being our guest and reviewing our hotel. We appreciate you pointing out specific items you loved and areas where we can improve. We have shared your concerns with the management team, and we are following up to determine where we went wrong and how we can enhance our service to our guests. While we know this stay did not meet all your expectations, we are hopeful for another opportunity to welcome you back for the flawless experience you deserve.Sincerely,Hotel Management
9 Feb. 2022 by Hotel Management
Anna, thank you for your honest comments about your stay with us. We sincerely apologize for the housekeeping issues you encountered which resulted in a disappointing stay. We have checklists in place to inspect every suite after it has been serviced. Unfortunately, we missed something during this process, and for that we sincerely apologize. We are working with our Housekeeping team to reiterate the importance of our daily checklists to make sure this isn't repeated. We hope you will give us another opportunity to provide a better experience on your next stay. Thank you. Sincerely, Hotel Management
24 Sep. 2021 by Hotel Management
Brad, thank you for posting a review of your stay. We regret not meeting your expectations and apologize for the unprofessional behavior of our staff. We will review this with our team and take steps to ensure we are more consistent in our service delivery. We will also share your comments with our maintenance team regarding the concerns you outlined, and make sure; the problem is resolved immediately. We encourage you to try us again in the near future. We are confident you will enjoy a better stay. Sincerely, Hotel Management
Free breakfast is served daily. WiFi is free in public spaces. The business-friendly Extended Stay America Suites Phoenix Airport also features laundry facilities, a front-desk safe, and an elevator. Self parking is free. This Phoenix hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Extended Stay America Suites Phoenix Airport offers 101 accommodations with coffee/tea makers and irons/ironing boards. Accommodations offer separate sitting areas. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.
Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.
Special check-in instructions:
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.