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"Everything was pretty good & clean. Nothing in particular that I like nor dislike. " More

By a verified traveller on Sun 12 May 2019

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Hotel Description

Hotel near Arizona State University in Tempe

Near the airport

You'll be within half a mile (1 km) of Arboretum at Arizona State University and 2 miles (3 km) of Arizona State University with a stay here. Tempe Marketplace and Tempe Town Lake are also within 2 miles (3 km).

Outdoor pool, terrace

This hotel features an outdoor pool and a spa tub. Guests will appreciate free perks like free self parking and WiFi in public areas. A terrace is also provided.

WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 58 guestrooms also offer WiFi and flat-screen TVs with cable channels.

2 Queen Beds, Smoking, Refrigerator Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

2 Queen Beds, Non Smoking, Refrigerator Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

1 King Bed, Smoking, Refrigerator Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

1 King Bed Suite, Non Smoking, Refrigerator Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

2 Queen Beds, Non Smoking, Refrigerator Microwave, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

1 King Bed, Non Smoking, Refrigerator Microwave, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Apache Inn ratings based on 35 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Apache Inn

Everyone (6) Couples (3) Family (2)
1 out of 5
My credit card was charged two additional days, causing me to dispute the charges and have my card replaced. Coffee pot in room would be nice, as would additional blankets. Heater didn't work.

Posted by on 9 Mar. 2020

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Comment from Hotel Management

9 Mar. 2020 by GM

Dear Anonymous I am sorry for the issues you described but without knowing your name I am unable to look into any of this. When we start our renovation the plans are to put in room coffee makers as well as new furniture,beds,showers,vanities etc. I would appreciate it if you could provide me your room number so I can check into the heater issue. Until then we wish you safe travels.

1 out of 5
They didn’t reserve the reservation said that you guys at Travelocity had made a mistake and that they weren’t taking to third party reservations and that they didn’t have my room because you guys didn’t send the reservation to them they trued to charge me more than the reservation I made with u

Posted by , from Phoenix on 2 Mar. 2020

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Comment from Hotel Management

2 Mar. 2020 by GM

Dear Mike, I am sorry for the issue you encountered but the reservation made through the 3rd party site never generated through our system and even checking our property extranet linked to 3rd party sites there was no reservation under your name. This is a issue you will need to take up with the company you booked through. Again I am sorry for the issues and we wish you safe travels.

1 out of 5

Posted by on 19 Feb. 2020

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Comment from Hotel Management

20 Feb. 2020 by GM

Dear Guest I see you scored us a 1 and if you wouldn't mind taking a few minutes could you please let me know why we were scored so low so we can correct the issues. I do hope you will give us another chance to prove we can exceed your expectations. We are starting a complete renovation after Spring Training and would like for you to see our new fresh look.

5 out of 5

Posted by on 25 Jan. 2020

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Comment from Hotel Management

25 Jan. 2020 by Bill with the Regional Team

We appreciate the feedback....hope to see you again soon!

5 out of 5
Everything was pretty good & clean. Nothing in particular that I like nor dislike.

Posted by on 12 May 2019

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Comment from Hotel Management

12 May 2019 by Bill with the Regional Team

We appreciate that you enjoyed your stay! Cleanliness is definitely at the heart of what we do!

5 out of 5

Posted by on 8 Feb. 2019

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1 out of 5

MOTEL 6 SHOULD NOT BE LISTED BY TRAVELOCITY

Pros: NOTHING, I WILL NOT STAY HERE AGAIN
THEY WILL CANCEL YOUR RESERVATION IF YOU SHOW UP AFTER 6:00 PM, THEY ARE RUDE AND OBNOXIOUS, THERE IS NO MICROWAVE OR REFRIGERATOR, THEY HAVE NO BATH AMENITIES,THEY DO NOT MAKE UP THE BED DURING YOUR STAY.

Posted by , from PHOENIX, AZ on 30 Dec. 2017

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Comment from Hotel Management

18 Jan. 2018 by Brand Experience Team

Dear Chip, Thank you for taking the time to share your review. We strive to deliver a great guest experience, but it sounds as though we did not perform to our usual standards in this case. We apologize for any inconvenience or misunderstanding that may have occurred during your recent stay with regard to your reservations issues. Our staff aims to provide the highest level of hospitality to our guests through our customer service, but with your experience we have fallen short and would like to apologize for the service issues you experienced. Please know that the conditions you describe are atypical to Motel 6 standards for quality and we apologize for the inconveniences you describe. We encourage you to contact our Guest Relations Department to record the details of your visit to help us provide a better guest experience in the future.

1 out of 5

Terrible experience

We stayed at the motel for four nights. Every evening we visited the motel office to reprogram our room keys. Apparently they changed the key codes daily without telling us. We saw some underage boys daily waiting their turns to enter into a room occupied by a white woman. One morning someone pounded our door at 5:30 AM. The motel staff assured us that their housekeeping staff starts work at 10 AM. Another evening we returned to our room and we found it that it was not cleaned. Every night we awoke due to loud rap music outside, a lot of party activities at adjacent rooms, people going in and out of rooms talking loudly in foul language. At about 5 AM we could hear everyone leaving the motel and the party activities stop. On our last night at 3 AM, a lady was asking if her husband was in one of the rooms. As we were leaving the room with our luggage we noticed that someone had urinated our motel door.

Posted by , from Fort Worth, TX on 22 Nov. 2017

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Comment from Hotel Management

29 Nov. 2017 by DH

Dear Michael, Thank you for your feedback! We are truly sorry that we failed to meet your expectations on your recent visit.I have shared your feedback with our team so that we can implement the appropriate procedures to prevent this type of guest experience in the future. We look forward to meeting and exceeding your expectations on your next visit to the Tempe area. Wishing you safe travels, Sincerely, David Herberg Operations Manager

2 out of 5

Not happy will not stay again

Pros: nothing
Cons: a lot of things
There was no toilet paper in bathroom when I arrived.

Posted by on 26 May 2017

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3 out of 5

Nice staff, didn't stay

Pros: Great staff
Cons: Hmmmm.... the rooms? I know, obvious answer.
Location: Location was safe and fun.
Great staff. Wonderful people and I encountered two different staff workers who were both great. Room, however, I will decline from comment. If you smoke, you will probably be OK. I didn't stay. I pre-paid for the room and got a great rate and am not upset in the least. I know I'm taking my chances. If I was a smoker I probably would have stayed. Good location.

Posted by on 30 Jan. 2016

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Property Features

Apache Inn offers its guests an outdoor pool and a spa tub. WiFi is free in public spaces. A terrace, a vending machine, and multilingual staff are also featured at Apache Inn. Self parking is free.

  • 1 building
  • 58 guestrooms or units
  • 2 levels
  • Coffee in lobby
  • Front desk (limited hours)
  • Staff is multilingual
  • Terrace

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Refrigerator
  • Microwave

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Metro station: Smith-Martin - Apache Station (0.1 km / 0.1 mi)
  • Parking: Free self parking

Room Amenities

Apache Inn offers 58 accommodations, which are accessible via exterior corridors. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Telephone
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom

Nearby Activities

An outdoor pool and a spa tub are on site.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11:30 PM

Special check-in instructions:

The front desk is open daily from 8:00 AM - 8:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:00 AM - 8:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 10 per pet, per day, plus a deposit of USD 50.00 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 30 lbs per pet)
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash.

For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-out is available.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guest stays
  • Temperature checks are not available to guests
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 10 per pet, per day
  • Service animals are exempt from fees
  • Service fee: 20 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • 6 Tempe ASU
  • Motel 6 ASU
  • Motel 6 Tempe ASU
  • Motel 6 Tempe ASU Hotel
  • Apache Inn Hotel
  • Apache Inn Tempe
  • Motel 6 Tempe ASU
  • Apache Inn Hotel Tempe
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.