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BlueBay Grand Esmeralda All Inclusive

4.0 star property
4-star beachfront property near El Camaleón Mayakoba Golf Course

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BlueBay Grand Esmeralda All Inclusive

Photo gallery for BlueBay Grand Esmeralda All Inclusive

3 outdoor pools, sun loungers
4 bars/lounges, poolside bar
Deluxe Room, Garden View
5 restaurants, breakfast served
Lobby sitting area

Overview of BlueBay Grand Esmeralda All Inclusive

Reviews
6.6

Popular amenities

  • Hot tubHot tubHot tub
  • SpaSpaSpa
  • Breakfast includedBreakfast includedBreakfast included
  • PoolPoolPool
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry

Check out the area

Map
Carretera Federal Chetumal, Puerto Juarez Km. 300, Playa del Carmen, QROO, 77710
  • Popular LocationTres Rios Ecopark7 min drive
  • Popular LocationEl Camaleón Mayakoba Golf Course7 min drive
  • Popular LocationMaroma Beach17 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)42 min drive

Room options

View all photos for Suite, 1 King Bed, Jetted Tub (Emerald)

View from room

Suite, 1 King Bed, Jetted Tub (Emerald)

  • 64 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Pool Access, Garden View (Emerald)

Suite, Pool Access, Garden View (Emerald)

Suite, Pool Access, Garden View (Emerald)

  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, Partial Ocean View

Deluxe Room, Partial Ocean View

Deluxe Room, Partial Ocean View

  • 35.0 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room, Ocean View

Deluxe Room, Ocean View

Deluxe Room, Ocean View

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room, Garden View

Deluxe Room, Garden View

Deluxe Room, Garden View

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About the area

Playa del Carmen

On the beach.A stay at this Riviera Maya property places you within 3 miles (5 km) of El Camaleón Mayakoba Golf Course and 6 miles (10 km) of Gran Coyote Golf. Maroma Beach is within 6 miles (10 km) and Quinta Avenida is within 9 miles (15 km).

What's nearby

  • Tres Rios Ecopark - 7 min drive
  • El Camaleón Mayakoba Golf Course - 7 min drive
  • Gran Coyote Golf - 9 min drive
  • Quinta Avenida - 14 min drive
  • Maroma Beach - 17 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 42 min drive

Restaurants

  • Jaal-Ha - 8 min walk
  • El Charro - 8 min drive
  • Black & White - 1 min walk
  • Bar Columpios - 19 min walk
  • Beach Bar - 6 min walk

About this property

BlueBay Grand Esmeralda All Inclusive

4-star beachfront property near El Camaleón Mayakoba Golf Course
BlueBay Grand Esmeralda All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

BlueBay Grand Esmeralda All Inclusive offers its guests 3 outdoor swimming pools, outdoor tennis courts, a spa tub, and a sauna. There are 5 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Free breakfast is available daily. WiFi is free in public spaces.

There are 3 meeting rooms available. A children's pool, a fitness center, and spa services are also featured at the family-friendly BlueBay Grand Esmeralda All Inclusive. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Playa del Carmen property.

  • 979 guestrooms or units
  • 4 levels
  • 8 buildings
  • 5 dining venues
  • 4 bars or lounges
  • Built in 2006
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
BlueBay Grand Esmeralda All Inclusive offers 979 accommodations with free minibar items and safes. Rooms open to balconies or patios. LCD televisions come with cable channels.

Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. This Playa del Carmen property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Free supervised childcare
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:00 AM
  • 5 restaurants
  • 4 bars/lounges and 1 poolside bar
  • Room service available

Things to do

  • 3 outdoor pools
  • 2 outdoor tennis courts
  • Fitness classes
  • Billiards/pool table
  • Canoeing
  • Children's pool
  • Fitness center
  • Kayaking
  • Motorized watercraft
  • Sailing
  • Sauna
  • Shopping
  • Spa services
  • Spa tub
  • Tennis
  • Volleyball
  • Windsurfing
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • LCD TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Outdoor space

  • Balcony or patio

Food and drink

  • Free bottled water
  • Free minibar

More

  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at BlueBay Grand Esmeralda All Inclusive

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Bay Blue Grand Esmeralda
Blue Bay All Inclusive
Blue Bay Esmeralda Grand
Blue Bay Grand Esmeralda All Inclusive Playa del Carmen
Blue Bay Grand Esmeralda Playa del Carmen
Blue Grand
Blue Grand Bay Esmeralda
Esmeralda Blue Bay
Grand Blue Bay Esmeralda
Grand Esmeralda Blue Bay
Blue Bay Grand Esmeralda All Inclusive All-inclusive property
Blue Bay Grand Esmeralda All Inclusive
BlueBay Grand Esmeralda All Inclusive Playa del Carmen
BlueBay Grand Esmeralda All Inclusive All-inclusive property

BlueBay Grand Esmeralda All Inclusive Reviews

Reviews

6.6
Rating 10 - Excellent. 245 out of 1012 reviews" "
Rating 8 - Good. 235 out of 1012 reviews" "
Rating 6 - Okay. 214 out of 1012 reviews" "
Rating 4 - Poor. 153 out of 1012 reviews" "
Rating 2 - Terrible. 165 out of 1012 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Patrick Alexander

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT STAY HERE UNDER ANY CIRCUMSTANCES!! WORST CUSTOMER SERVICE I’VE EVER EXPERIENCED!! TERRIBLE MANAGEMENT!!!
Stayed 7 nights in Mar 2024

8/10 Good

Marius Mihai

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jan 2024

6/10 Okay

ricky

Travelled with partner
Liked: Staff & service, amenities
very less food option ,the cheap brand of alcohal they serve , their tap beers taste like u drinkingsoda water they always try to sell you their vip package
Stayed 5 nights in Jan 2024

8/10 Good

Deeney

Stayed 7 nights in Jan 2024

6/10 Okay

Tracey

Food not that great!
Stayed 10 nights in Jan 2024

6/10 Okay

Vincent

Travelled with family
Really average resort
Stayed 5 nights in Jan 2024

4/10 Poor

Iwona

Disliked: Cleanliness, property conditions & facilities
need some renovations
Stayed 8 nights in Jan 2024

8/10 Good

Ricki

Liked: Staff & service
Stayed 3 nights in Jan 2024

10/10 Excellent

DONGJUN

Stayed 4 nights in Jan 2024

8/10 Good

Regina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was excellent (after check in), the grounds are lovely. The food was disappointing, even the ala carte restaurants. Overall enjoyed our stay! If you’re looking for something you can walk to other areas, this isn’t it. More your own space.
Stayed 8 nights in Jan 2024