"Check in was supposed to be at 3pm, they didn’t have room ready told us to go back in 20min. Didn’t get our room till around 3:35pm. The room had a we ... " More
In historical district
Your stay at this San Miguel de Allende hotel places you within a 10-minute walk of Allende Institute and Juarez Park. Also, Zocalo Folk Art is within half a mile (1 km) and Temple of Immaculate Conception is within 2 miles (3 km).
Family-friendly fun
This hotel features a restaurant, an outdoor pool, and a bar/lounge. There's fun for all ages with a children's pool and a playground, and families will appreciate the onsite laundry facilities. Enjoy the gym and perks like free WiFi.
30 Mar. 2024 by Yolanda Gámiz Customer Care Manager
Dear Daniel. I want to sincerely thank you for bringing this issue to our attention. We are always looking to improve our customer service, and your feedback is essential to that process. Kind regards.
21 Mar. 2024 by Yolanda Gámiz Gerente Servicio al cliente.
Buenas tardes Sr. Hector.Gracias por su calificación en nuestro portal. Esperamos nos brinde una segunda oportunidad en su próxima visita en San Miguel de Allende.
6 Jan. 2024 by Yolanda Gámiz Front Desk Manager
Dear LuzOn behalf of Hotel Real de Minas SMA, I want to sincerely apologize for the negative experience that you had. I understand that our team was not helpful in resolving your issue and didn’t provide the level of service that you’ve come to expect. We really hope to serve you again.
12 Jun. 2023 by Yolanda Gámiz Gerente División Cuartos
Estimada Srta. Maria. Muchas gracias por habernos calificado a través de este canal para nuestros huéspedes. Esperamos poder recibirle de nueva cuenta en su próxima visita a San Miguel de Allende.
Real de Minas San Miguel de Allende offers its guests a children's pool, an outdoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and 10 meeting rooms. Event space at this hotel measures 6394 square feet (594 square meters) and includes a conference center. A terrace, tour/ticket assistance, and an arcade/game room are also featured at the family-friendly Real de Minas San Miguel de Allende. For a fee, parking is available. This 4-star San Miguel de Allende hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , RV, bus, truck parking (surcharge)
Real de Minas San Miguel de Allende offers 214 air-conditioned accommodations with safes and hair dryers. Beds feature down comforters and premium bedding. A pillow menu is available. Cable television is provided. Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to noon.
Zeferino - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
Special check-in instructions:
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-in and contactless check-out are available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.