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5.0 out of 5

"This place was very clean. The staff was so friendly and helpful. Everyone kept saying how knowledgeable the front desk was with helping the guest. I ... " More

By a verified traveller on Fri 30 Apr 2021

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Hotel Description

3.5-star hotel near Tulum Beach

Zama stay

Your stay at this Zama hotel places you within 3 miles (5 km) of Tulum Beach and Tulum Mayan Ruins. Hospital de Tulum and Tulum National Park are also within 2 miles (3 km).

Outdoor pool, terrace

This hotel features an outdoor pool and a rooftop terrace. Guests will appreciate free perks like free self parking and WiFi in public areas. A terrace, a garden, and a snack bar/deli are also on offer.

Deluxe Penthouse, 3 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 8 Max

Luxury Apartment, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Apartment, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Apartment, 3 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 7 Max

Studio, 1 King Bed with Sofa bed, Garden View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Azul Tulum by GuruHotel ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Azul Tulum by GuruHotel

Everyone (1) Couples (1)
5 out of 5
This place was very clean. The staff was so friendly and helpful. Everyone kept saying how knowledgeable the front desk was with helping the guest. I love that they were in constant communication with me when I needed help With any any everything. 10 out of 10 for sure.

Posted by on 30 Apr. 2021

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Comment from Hotel Management

3 May 2021 by Edgar

Dear We want to thank you for the time you shared with us during your stay at Azul Tulum Hotel. We would be pleased to hear that we have met your expectations regarding our services, care and facilities and to ensure that we are working to continually improve. We hope to have your preference again in the future, it will be a pleasure to serve you. Have a great day! Azul Tulum Hotel

5 out of 5
There couldn’t have been a better place that we could ask for, a few minutes away from the beach and also a few minutes away from the beautiful town of Tulum. The service here is excellent and always available to help no matter how busy it may be. We had an amazing experience.

Posted by on 20 Feb. 2021

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Comment from Hotel Management

20 Feb. 2021 by Edgar

Thank you for the feedback. We will work to make the hotel better.

Property Features

There's a snack bar/deli on site. Public spaces have free WiFi. Azul Tulum by GuruHotel offers its guests an outdoor pool and a children's pool. A rooftop terrace, a library, and tour/ticket assistance are also featured at Azul Tulum by GuruHotel. Self parking is free. This 3.5-star Tulum hotel is smoke free.

  • 1 building
  • 21 guestrooms or units
  • Built in 2018
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Garden
  • BBQ grill(s)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Azul Tulum by GuruHotel offers 21 air-conditioned accommodations with safes and complimentary toiletries. Beds feature Egyptian cotton sheets and premium bedding. 32-inch flat-screen televisions come with digital channels and pay movies. Bathrooms include showers. This Tulum hotel provides complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested.

  • Flat-screen television
  • Digital channels
  • Movies for purchase
  • Egyptian cotton linens
  • Shower
  • Hair dryer available
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Air conditioning
  • Ensuite bathroom

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10:30 PM

Special check-in instructions:

The front desk is open daily from 8:00 AM - 11:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of USD 8 (exact amount varies) at check-out.

The front desk at this property is open daily from 8:00 AM - 11:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of USD 8 (exact amount varies) at check-out.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.

  • No elevators
  • Children stay free
  • One child stays free
  • Front desk opens daily at 8:00 AM
  • Front desk closes daily at 11:00 PM
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Children stay free 10
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of Safe Travels (WTTC - Global)

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Azul Tulum Aparthotel
  • Azul Tulum
  • Azul Tulum by GuruHotel Hotel
  • Azul Tulum by GuruHotel Tulum
  • Azul Tulum by GuruHotel Hotel Tulum

You should know

  • Pool access available from 9:00 AM to 9:00 PM.
  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Guests may experience noise disturbance due to nearby construction work.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.