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Náay Tulum Curamoria Collection

4.0 star property
4-star boutique hotel near Tulum Beach

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Náay Tulum Curamoria Collection

Photo gallery for Náay Tulum Curamoria Collection

Rooftop terrace
Front of property
Minibar, in-room safe, iron/ironing board, free WiFi
Skydiving
49-inch LCD TV with satellite channels, TV

Overview of Náay Tulum Curamoria Collection

Reviews
9.0

Wonderful

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar

Check out the area

Map
Calle Itzamna Mza 26 Lote B88, Av Aldea Zama, Tulum, QROO, 77780
  • Popular LocationTulum National Park3 min drive
  • Popular LocationTulum Mayan Ruins11 min drive
  • AirportTulum, Quintana Roo (TUY)12 min drive
  • Popular LocationPlaya Paraiso17 min drive

Room options

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed

Luxury Room, 1 King Bed

Luxury Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Similar properties

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Copal Tulum Hotel
Pool
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Parking included
Free WiFi
4.2 out of 5, Very good, (739)
The price is CA $199
per night
CA $246 total
includes taxes & fees
7 May - 8 May
Copal Tulum Hotel

About the area

Tulum

Zama stay.Your stay at this Zama hotel places you within 3 miles (5 km) of Tulum Beach and Tulum Mayan Ruins. Dos Aguas Park and Tulum National Park are also within 2 miles (3 km).

What's nearby

  • Tulum National Park - 3 min drive
  • Las Palmas Public Beach - 8 min drive
  • Tulum Mayan Ruins - 11 min drive
  • Tulum Beach - 11 min drive
  • Playa Paraiso - 17 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 47 min drive

Restaurants

  • Mercado Tulum - 5 min drive
  • Rossina Cafe - 5 min walk
  • Las BBQ Tulum - 19 min walk
  • El Agavero - 19 min walk
  • Matcha Mama - 5 min walk

About this property

Náay Tulum Curamoria Collection

4-star boutique hotel near Tulum Beach
Náay Tulum Curamoria Collection offers its guests a full-service spa and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A terrace, tour/ticket assistance, and multilingual staff are also featured at the boutique Náay Tulum Curamoria Collection. A roundtrip airport shuttle and an area shuttle are available for a fee. Self parking is free.

This 4-star Tulum hotel is smoke free.

  • 1 building
  • 36 guestrooms or units
  • 3 levels
  • Built in 2018
  • Poolside lounge chairs
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Náay Tulum Curamoria Collection offers 36 air-conditioned accommodations with minibars and espresso makers. 49-inch LCD televisions come with premium satellite channels.

Bathrooms include showers with rainfall showerheads, bathrobes, and complimentary toiletries. This Tulum hotel provides complimentary wireless Internet access. Additionally, rooms include safes and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Bicycle rentals
  • Bike parking
  • Bike storage
  • Full-service spa
  • Outdoor pool

Accessibility

  • Elevator

Room amenities

Entertainment

  • 49-inch LCD TV
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning

Bathroom

  • Bathrobes
  • Eco-friendly toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Food and drink

  • Espresso maker
  • Minibar

More

  • Bulk dispenser for toiletries
  • Composting
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Recycling
  • Safe
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 3.27 per accommodation, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Naay Boutique Hotel Tulum
Naay Boutique Tulum
Naay Boutique
Naay Boutique Hotel
Naay Boutique Hotel by Curamoria
Náay Tulum Curamoria Collection Hotel
Náay Tulum Curamoria Collection Tulum
Náay Tulum Curamoria Collection Hotel Tulum

Náay Tulum Curamoria Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 280 out of 426 reviews" "
Rating 8 - Good. 99 out of 426 reviews" "
Rating 6 - Okay. 21 out of 426 reviews" "
Rating 4 - Poor. 10 out of 426 reviews" "
Rating 2 - Terrible. 16 out of 426 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Robert

Stayed 4 nights in Jan 2024

2/10 Terrible

Anthonia

Travelled with family
Disliked: Amenities
Nervous upon arrival there were 3 police officers in the lobby and guest complaining of stolen money from their room safe that was apparently switched out. I opted to not get cleaning during my stay because of this fear but they asked me constantly if I wanted to clean the room. When leaving I was asked to wait for room inspection then told a robe was missing and I had to pay for it. I even opened my luggage to show them I didn’t have a robe and didn’t recall if the robe was ever in the room to begin with. I was between this property and aloft and wished I stayed T the bigger brand hotel.
Stayed 3 nights in Jan 2024

2/10 Terrible

Kerry

Disliked: Staff & service, property conditions & facilities, room comfort
No AC and they tried avoiding us a refund
Absolutely the worst arrival experience we had with this hotel. They waited until we arrived there late at night to inform us that the AC was broken in our room and there was no other rooms available that they could switch us to. Note that it is hot in Tulum and there was no way we were able to sleep without an AC. For something so crucial they should have contacted us earlier so we would have had time to make alternative arrangements. The staff said it was going to be fixed the next day and when we called the next day, they said “it was going to be fixed tomorrow” again. Thankfully after our first interaction we felt they were super unreliable and already replaced our booking with another hotel. The worst part when we asked for a full refund as we never stayed, the “manager” was never there and they kept asking us to call back tomorrow. Before when you book with this place.
Stayed 5 nights in Jan 2024

8/10 Good

ReAndra

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Boutique Hotel with a luxurious feel
The staff at the hotel are wonderful and we're very helpful during our stay. Chris and Armando helped us get taxis and gave us recommendations. The only reason I give 4 stars is because Tulum occasionally has power outages. Luckily the hotel runs on a generator but this caused issues with the air conditioner, meaning it wasn't working during our stay. However, they did upgrade our room and provided a fan, which was the best they could do under the circumstances! The area (Aldea Zama), was quiet and a lot different from the hotel zone. We liked this, however as you probably know by now, taxis are very expensive so trying to get to the hotel zone for the beach, etc. was expensive and there was a lot of traffic around dinner time. Tulum Centro is close (less than 10 min taxi ride) and when you don't feel like venturing too far for food there are plenty of restaurants near the hotel and a 7/11. There's even a small cenote nearby that's cool to visit. Overall we enjoyed our stay!
Stayed 5 nights in Dec 2023

6/10 Okay

Christie

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
We recently stayed at The NAAY for 6 nights over New Year's '23-'24 and overall, I had a pleasant experience with a few exceptions. The room was well-designed and comfortable with good a/c and basic amenities. The front desk staff (Alejandro and Omar) were friendly, helpful, and professional. The hotel's location was also conveniently located in the Aldea Zama, an upscale dining and shopping area between Tulum and the beach. There are a lot of nice restaurants and shops within walking distance and we felt very safe. It's a new(ish) development with lots of construction in the area and the streets can be difficult to navigate (even with GPS), but it's very doable. The downside of our stay ranges from minor issues to semi-serious problems. 1st and foremost, I was bitten by a bed bug. They have a distinctive bite pattern (3 dots in a triangle). I wanted to rule this out as a possibility, but it's a fact, it happened. Also, we were in the jungle and I didn't want to make a big deal out of it, but it is an issue. 2nd, we requested our room be cleaned on 3 separate occasions and it was cleaned only once during our stay and that was on our final day of the trip. The hot tub was barely warm, shut off at 9p and the bathroom was poorly lit. Once these issues are addressed, I would recommend the NAAY if you're not staying at a resort on the beach. It could be a 4-star hotel with a little more effort and attention to detail, cleanliness, and request response times. 3 stars
Stayed 7 nights in Dec 2023

6/10 Okay

Adeola

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This hotel is a really hard to get to/follow directions on a map. It's kind of buried in the center of construction and tourist walkways which makes it difficult for cars to get through. We felt a bit dazed and trapped in the luxury king sized room (the most expensive room, yet has no windows or any source of light). There is no air conditioning inside the hotel itself (apart from the rooms) which can be a frustrating after a long day in the heat. However, staff was super nice and helpful. Room service was pretty average and you're better off eating from the restaurants around the hotel instead of the food in the hotel.
Stayed 6 nights in Dec 2023

10/10 Excellent

Rob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay here. It is in between downtown Tulum and the beach. The bike ride is a bit sketchy at night. The staff were super friendly and accommodating.
Stayed 7 nights in Dec 2023

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a beautiful small hotel. The staff very friendly and helpful. We had breakfast twice at the hotel restaurant and the food was very good. I'll definitively stay there again. Hard to find the hotel, since google maps takes you to streets with no car access. Lots of streets are for pedestrians only.
Stayed 2 nights in Nov 2023

10/10 Excellent

NATASCHA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Favorite Stay
This is one of my favorite places to stay. The service here is great from the front desk all the way to the rooftop restaurant. I enjoy this place on solo trips and on trips with family and friends. The filtered water here tastes great and it's nice that you don't have to bother with plastic bottles.
Stayed 2 nights in Nov 2023

10/10 Excellent

Lakshmi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, lovely breakfast and nice, large clean rooms. Shower water power not so good but bathroom was spacious and clean. Definitely recommended and would return.
Stayed 1 night in Oct 2023