"Was checked in as a different guest- was sent to wrong room, and had to return to untangle mess. Bathroom walls were not clean Pool & hot tubs clo ... " More
Whistler Village stay
Within a 15-minute walk of this Whistler Village hotel, you'll find Whistler Blackcomb Ski Resort and Whistler Mountain Bike Park. Gateway Loop and Whistler Museum are also within half a mile (1 km).
Free area shuttle
2 spa tubs, an outdoor pool, and a gym are all featured at this smoke-free hotel. Enjoy the sauna and perks like free WiFi and a free area shuttle. Self parking and a fireplace in the lobby are also offered on site.
11 Jul. 2020 by Guest Service Manager
Thank you for your rating, we are please you enjoyed your stay. We look forward to welcoming you back soon!
1 Oct. 2019 by Hotel Management
Thank you for taking the time to write a review about your stay with us. We are very sorry for any confusion with your room placement, this is not something of a typical experience and we are pleased we were able to resolve this quickly. We sincerely apologize about the cleanliness issue and do hope you reported it to us so we could ensure that our highest standards were upheld. The arrangement with regards to the pool is not permanent and we apologize that we were not able to inform you of this prior to your arrival. We do hope to have the opportunity to welcome you back in the future for a true experience.
4 Sep. 2019 by ResortQuest Whistler
Thank you for taking the time to post a review regarding your recent stay. I hope that you had a wonderful time in Whistler. I’m so sorry that you were unable to use the pool during your stay. this scheduled maintenance was posted to our partners in February. We appreciate your feedback, and hope to see you again soon. Kind Regards, Customer Care - ResortQuest Whistler
As a guest of Whistler Cascade Lodge, you'll find 2 spa tubs, an outdoor pool, a sauna, and a fitness center. Public spaces have free WiFi. Whistler Cascade Lodge also features ski storage, a fireplace in the lobby, and laundry facilities. Parking is available for a fee. This Whistler hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Whistler Cascade Lodge offers 112 accommodations with DVD players and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Whistler hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply).
Special check-in instructions:
Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, and debit cards. Cash is not accepted.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
