4/10 – Médiocre
Matt
Voyage d’affaires
5 mars 2024
Points forts : Commodités, état et installations de l’hébergement
Points faibles : Propreté
I was just going to let all the cobwebs in the one corner of the room next to the nightstand go, he's after 10:00 I was tired about that of the world but we're not proceeded to go into the bathroom and get into the shower and there's a big dark curly hair right in plain sight on this in the shower on the ledge right where you put your soap I had to go down and say something. I took pictures and showed the front desk of the hair and all the cobwebs at which point they offer me to move rooms but I was already unpacked and already showered it was late I didn't feel like packing everything back up and switching rooms. I would have much more appreciated a complementary free night or a refund. Through obviously wasn't clean well. I have a quite a bit for work usually stay in Big Rapids three to four nights a month and thought I would give holiday to try versus what I usually stay at. Very disappointed with that Holiday Inn location. I feel like I would have been better off going down the road and spending 60 bucks on a room versus the hundred plus I spent on the Holiday Inn. Very disappointed holiday and customer
Matt
Séjour de 1 nuit en mars 2024