Staff friendly and kitchen adequate; otherwise disappointing. No free breakfast or workout room because of construction, an unwelcome surprise. Housekeeper asleep on job: coffee maker broken, shower drain sluggish, room needed vacuuming, extra blanket had what looked like dog food stuck to it, dried liquid of some sort in bureau drawer, empty juice box next to nightstand and Coke bottle in bathroom waste basket. Room generally was down-at-heel: frayed carpet, cracked door frame and tile, one closet door wouldn't close and the other came off its track, the winter wind fairly roared through the unweatherstripped balcony door.