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Pan Pacific Serviced Suites Kuala Lumpur

5.0 star property
5-star luxury aparthotel near Berjaya Times Square

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Photo gallery for Pan Pacific Serviced Suites Kuala Lumpur

Outdoor pool
Premium bedding, down comforters, in-room safe, desk
Deluxe Suite, 1 Bedroom | Private kitchenette
Deluxe Suite, 2 Bedrooms
Exterior
Reviews
9.2

Wonderful

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Parking availableParking availableParking available
  • KitchenKitchenKitchen
  • WasherWasherWasher
  • Air conditioningAir conditioningAir conditioning

Check-in time

3:00 PM

Check-out time

12:00 PM

Explore the area

Map
Jalan Sultan Ismail, Kuala Lumpur, 50250
  • Popular LocationBerjaya Times Square6 min walk
  • Popular LocationPavilion Kuala Lumpur7 min walk
  • Popular LocationKLCC Park18 min walk
  • AirportSubang (SZB-Sultan Abdul Aziz Shah)38 min drive

Room options

View all photos for Premier Suite, 2 Bedrooms

Premier Suite, 2 Bedrooms

Premier Suite, 2 Bedrooms

  • 80 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Executive Suite, 1 Bedroom

Premium bedding, down comforters, in-room safe, desk

Executive Suite, 1 Bedroom

  • 58 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Suite, 2 Bedrooms

Premium bedding, down comforters, in-room safe, desk

Deluxe Suite, 2 Bedrooms

  • 76 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Premier Suite, 1 Bedroom (2 Twin Bed)

Wardrobe

Premier Suite, 1 Bedroom (2 Twin Bed)

  • 58 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Suite, 2 Bedrooms

  • 75 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Premier Suite, 1 Bedroom (1 King Bed)

Wardrobe

Premier Suite, 1 Bedroom (1 King Bed)

  • 58 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom | Interior

Deluxe Suite, 1 Bedroom

10/10 Exceptional
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, down comforters, in-room safe, desk

Suite, 1 Bedroom

  • 47 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
PARKROYAL COLLECTION Kuala Lumpur
Pool
Spa
Kids pool
Free WiFi
4.2 out of 5, Very good, (492)
The price is CA $193
per night
CA $211 total
includes taxes & fees
29 Jun - 30 Jun
PARKROYAL COLLECTION Kuala Lumpur

About the area

Kuala Lumpur

Bukit Bintang stay.Within a 10-minute walk of this Bukit Bintang aparthotel, you'll find Berjaya Times Square and Pavilion Kuala Lumpur. KLCC Park and Suria KLCC Shopping Centre are also within 2 miles (3 km).
View more Aparthotels in Kuala LumpurOpens in a new window

What's nearby

  • Berjaya Times Square - 6 min walk
  • Pavilion Kuala Lumpur - 7 min walk
  • KLCC Park - 18 min walk
  • Suria KLCC Shopping Centre - 19 min walk
  • Petronas Twin Towers - 3 min drive

Getting around

  • Bukit Bintang Station - 2 min walk
  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 39 min drive

Restaurants

  • ‪Parkroyal Kuala Lumpur - ‬2 min walk
  • ‪Kurata Japanese Fine Dining - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Ah Cheng Laksa - ‬4 min walk
  • ‪Thyme Restaurant - ‬1 min walk

About this property

Entire place

Pan Pacific Serviced Suites Kuala Lumpur

5-star luxury aparthotel near Berjaya Times Square
Pan Pacific Serviced Suites Kuala Lumpur offers its guests a full-service spa, an outdoor pool, and a fitness center. Public spaces have free WiFi. A meeting room and coworking spaces are available. A children's pool, spa services, and multilingual staff are also featured at the luxury Pan Pacific Serviced Suites Kuala Lumpur. Parking is available for a fee.

This 5-star Kuala Lumpur aparthotel is smoke free.

  • 210 guestrooms or units
  • 25 levels
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Pool or billiards table
  • Elevator
  • No smoking on site
  • 1 conference room
Pan Pacific Serviced Suites Kuala Lumpur offers 210 air-conditioned accommodations with washers/dryers and safes. Accommodations offer separate sitting areas and include dining tables. Beds feature down comforters and premium bedding. 55-cm Smart televisions come with digital channels. Accommodations at this 5-star aparthotel have kitchens with full-sized refrigerators/freezers, microwaves, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Kuala Lumpur aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

St. Gregory has 6 treatment rooms including rooms for couples. Services include facials, body scrubs, and body treatments. The spa is open daily.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Malay

Property amenities

Pool/Spa

  • Outdoor pool
  • Full-service spa
  • Spa open daily
  • Massages
  • Spa services
  • 6 treatment rooms
  • Body scrubs
  • Body treatments
  • Facials
  • Couples treatment room(s)

Internet

  • Free WiFi

Parking and transportation

  • Secured self parking on site (MYR 2 per night)

Family friendly

  • Free crib/infant bed
  • Children's pool

Kitchen

  • Refrigerator (full size)
  • Microwave
  • Oven
  • Electric kettle
  • Coffee/tea maker
  • Cookware/dishes/utensils

Dining

  • Dining table
  • Coffee/tea in a common area

Bedrooms

  • Premium bedding
  • Down comforter
  • Bed sheets provided
  • Rollaway/extra beds: MYR 180 per night

Bathrooms

  • Shower
  • Rainfall showerhead
  • Toilet with electronic bidet
  • Toilet paper
  • Shampoo
  • Bathrobes
  • Free toiletries
  • Towels provided
  • Hair dryer
  • Slippers

Living spaces

  • Sitting area

Entertainment

  • 55-cm Smart TV with digital service
  • Pool or billiards table

Laundry

  • Washer/dryer

Work spaces

  • 1 meeting room
  • Laptop workspace
  • Desk chair
  • Coworking space

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in room
  • Soundproofing
  • Well-lit path to entrance
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Smoke-free property

Services and conveniences

  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Electrical adapters/chargers
  • Iron/ironing board
  • Phone
  • Blackout drapes/curtains
  • Change of bedsheets (on request)
  • 24-hour front desk
  • Change of towels (on request)

Location highlights

  • Near a metro station
  • Near outlet shopping

Things to do

  • Fitness center
  • Shopping mall on site

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 210 rooms
  • 25 floors

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Pan Pacific Serviced Suites Kuala Lumpur

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 180 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self parking fee: MYR 2 per night
  • Rollaway bed fee: MYR 180 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

PAN Pacific SS Kuala Lumpur
Pan Pacific Serviced Suites Kuala Lumpur Aparthotel
Pan Pacific Serviced Suites Kuala Lumpur Kuala Lumpur
Pan Pacific Serviced Suites Kuala Lumpur Aparthotel Kuala Lumpur

Pan Pacific Serviced Suites Kuala Lumpur Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 59 out of 85 reviews" "
Rating 8 - Good. 18 out of 85 reviews" "
Rating 6 - Okay. 4 out of 85 reviews" "
Rating 4 - Poor. 0 out of 85 reviews" "
Rating 2 - Terrible. 4 out of 85 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

KIAN TECK PATRICK

Business traveller
Liked: Cleanliness, amenities
Room is luxurious and well kept. Near to shopping and eateries
Stayed 1 night in Mar 2024

8/10 Good

Maya, shoreline

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I always like Pan Pacific that’s why I stay here. I was about to give 1 star because of my room smelt smoke very bad very not acceptable. I cancelled because of very nice staff, property clean, location very good, everything what I look for was here minus the smoke issue. So I purposely overnighted in KL to go to Pavillion. I checked in hotel 9pm, left hotel for dinner nearby. Went back little past midnight into our room first time. Smell smoke very bad. I thought the place is non smoking? I called receptionist past midnight, but because of we were very tired and I will check out in the morning, so wedecided to stay in the same room. What a mistake! I got headache next day. Suggestion to management: you guys need very straight with your non smoking policy building. It’s very dissapointed the fact that the room smell smoke very bad. From staff reaction, it seemed common issue with the place.
Stayed 1 night in Mar 2024

8/10 Good

Siew Wai

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Always a great stay at Pan Pacific Serviced Suite. Spacious with 2 bedrooms and has a washer and dryer to do my laundry.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 5 nights in Feb 2024

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Rita

Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable. Walkable distance to restaurants and shops. Will stay again next time
Stayed 4 nights in Feb 2024

10/10 Excellent

Nick

Liked: Cleanliness, amenities, property conditions & facilities
Brilliant hotel, facilities surpassed our expectations. We really loved our stay here.
Stayed 8 nights in Jan 2024

10/10 Excellent

Kaibin

Liked: Cleanliness, room comfort
Great place to stay
Lovely place to stay, good gym and chill out room. Friendly staff as well. Quick shout out to Syaffik from the breakfast restaurant as well, super friendly and tries to know each an every guest by name. Amazing memory
Stayed 3 nights in Jan 2024

10/10 Excellent

Jane

Stayed 5 nights in Jan 2024

10/10 Excellent

Ganesh

Stayed 3 nights in Jan 2024