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Hotel Des Balances

4.0 star property
4-star luxury hotel near Chapel Bridge

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Double Room Single Use, River View | Balcony
Breakfast, lunch, dinner served; French cuisine, alfresco dining
Reviews
9.6

Exceptional

Popular amenities

  • Restaurant
  • Air conditioningAir conditioningAir conditioning
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • BarBarBar
  • 24/7 front desk24/7 front desk24/7 front desk

Explore the area

Map
Weinmarkt, Lucerne, LU, 6004
  • Popular LocationChapel Bridge3 min walk
  • Popular LocationKKL Lucerne8 min walk
  • Popular LocationLion Monument12 min walk
  • AirportZürich (ZRH)55 min drive

Room options

View all photos for Romantic Suite, 1 King Bed, Balcony, River View

Romantic Suite, 1 King Bed, Balcony, River View

Romantic Suite, 1 King Bed, Balcony, River View

10/10 Exceptional
  • 40 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room, City View

Triple Room, City View

Triple Room, City View

10/10 Exceptional
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Double Room, River View

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double Room, River View

  • 30 sq m
  • River view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Queen Room For Single Use, City View

Queen Room For Single Use, City View

Queen Room For Single Use, City View

9.1/10 Wonderful
  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Triple Room, River View

Hypo-allergenic bedding, minibar, in-room safe, desk

Triple Room, River View

10/10 Exceptional
  • 25 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Double Room, City View (Queenroom)

Hypo-allergenic bedding, minibar, in-room safe, desk

Double Room, City View (Queenroom)

8.7/10 Excellent
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double or Twin Room, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Double or Twin Room, City View

9.4/10 Exceptional
  • 25.0 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double or Twin Room, River View

Double or Twin Room, River View

Double or Twin Room, River View

9.3/10 Wonderful
  • 20 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite, River View

Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite, River View

9.5/10 Exceptional
  • 31 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Hot Tub, River View (with Balcony)

Suite, Hot Tub, River View (with Balcony)

Suite, Hot Tub, River View (with Balcony)

10/10 Exceptional
  • 50 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite with Sofa Bed

Junior Suite with Sofa Bed

Junior Suite with Sofa Bed

  • 31 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

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About the area

Lucerne

Old Town Lucerne stay.With a stay at this Old Town Lucerne hotel, you'll be steps from Lucerne Town Hall and Rosengart Collection. Mill Bridge and Saint Peters Church are also within half a mile (1 km).

What's nearby

  • Lucerne Town Hall - 1 min walk
  • Chapel Bridge - 3 min walk
  • KKL Lucerne - 8 min walk
  • Lion Monument - 12 min walk
  • Chateau Guetsch - 18 min walk

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 8 min walk
  • Zurich Airport (ZRH) - 56 min drive

Restaurants

  • ‪Fondue House Du Pont - ‬1 min walk
  • ‪Restaurant Rathaus Brauerei AG - ‬2 min walk
  • ‪Restaurant Mill'Feuille - ‬2 min walk
  • ‪Restaurant Zunfthaus zu Pfistern - ‬1 min walk
  • ‪Restaurant Opus - ‬2 min walk

About this property

Hotel Des Balances

4-star luxury hotel near Chapel Bridge
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 1970 square feet (183 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Hotel Des Balances. Parking is available for a fee.

This 4-star Lucerne hotel is smoke free.

  • 1 building
  • 56 guestrooms or units
  • 7 levels
  • Meeting rooms
  • 1970 sq ft of conference space
  • 183 sq m of conference space
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Des Balances offers 56 air-conditioned accommodations with iPod docking stations and minibars. Televisions come with satellite channels. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Languages

English, French, German, Italian, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CHF 33 per night)
  • Valet parking on site (CHF 33 per day; includes in/out privileges)
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: CHF 35 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Accessibility

  • Elevator

Room amenities

Entertainment

  • iPod dock
  • Satellite channels
  • TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CHF 25 per pet, per day
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CHF 70.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.10 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.80 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 35 per person
  • Self parking fee: CHF 33 per night
  • Valet parking fee: CHF 33 per day (in/out privileges)
  • Pet fee: CHF 25 per pet, per day
  • Rollaway bed fee: CHF 70.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Eurocard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Des Balances
Des Balances Lucerne
Hotel Des Balances
Hotel Des Balances Lucerne
Des Balances Hotel
Hotel Balances Lucerne
Hotel Balances
Balances Lucerne
Des Balances Hotel
Des Balances Lucerne
Hotel Des Balances Hotel
Hotel Des Balances Lucerne
Hotel Des Balances Hotel Lucerne

Hotel Des Balances Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 562 out of 725 reviews" "
Rating 8 - Good. 132 out of 725 reviews" "
Rating 6 - Okay. 18 out of 725 reviews" "
Rating 4 - Poor. 6 out of 725 reviews" "
Rating 2 - Terrible. 7 out of 725 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

PINHAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
Amazing hotel Wonderful restaurant Everything was great
Stayed 5 nights in Feb 2024

10/10 Excellent

Troy

The best service, value and all around cool location. Would definitely book the de Balances again!
Stayed 1 night in Feb 2024

10/10 Excellent

Mika

Liked: Staff & service, property conditions & facilities
The hotel was clean, nicely appointed, with a lovely and helpful staff!
Stayed 2 nights in Feb 2024

10/10 Excellent

Parker

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most beautiful hotels I’ve ever stayed in! Really made us love Lucerne right off the bat. If you can get a room with a river facing view- you need to! Could’ve spent all day on the balcony.
Stayed 2 nights in Feb 2024

10/10 Excellent

Barbara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at Hotel des Balances in Lucerne
Great stay at Hotel des Balances. Had a lovely balcony room facing the water. Friendly staff. Comfortable bed. Located in the middle of everything. Highly recommend, pic on the hotel’s balcony.
Stayed 2 nights in Jan 2024

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Hotel Des Balances. The hotel is perfectly located in the heart of Old Town Lucerne with an incredible view of the water. The staff was very friendly and accommodating. We will definitely make this hotel our home base anytime we return to Lucerne.
Stayed 1 night in Feb 2024

10/10 Excellent

Ana

We love the stay at this hotel
Stayed 1 night in Jan 2024

10/10 Excellent

Emilia

Liked: Cleanliness, staff & service, property conditions & facilities
We have a wonderful stay at Des Balances hotel. Room is very clean, a lot of fine little touch & complimentary from the hotel. Location is prime. Service is 5 stars & the view is stunning that to give another star! Thank you & we highly recommend this hotel to anyone who visiting Lucern.
Stayed 1 night in Jan 2024

8/10 Good

Winnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super location and view
By the river, in the heart of old town, super location. Pretty building. Nice toiletries, good coffee and tea supplies. Beautiful view from room balcony. Lack of counter space in bathroom.
Stayed 2 nights in Dec 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023