2/10 – Terrible
Tony T., Sidney, BC, Canada
3 mars 2023
Points forts : Propreté
Worst ever - checked out earlier than booked and paid for
Negativity is unlike me, but this VRBO does not deserve much positive. To start, the Host (Anel) would only communicate in Spanish. We we had to use Google translate for all communication with her. Communication was a problem even before our arrival – trying to get the access codes for the bldg and unit, then Google maps shows it many blocks away from the actual location. Same with the taxi driver’s electronic navigation and we had to get him to call the Host in Spanish to get directions to the actual location or we would not have been able to find it. Other communication problems were sorting out our first being given an incorrect wi-fi network name and password. The view from the condo is spectacular, however the street and traffic noise is most times unbearable. The condo lacks maintenance, such as loose door handles, a window opener that falls off, an unattached bathroom tap that wobbles around in its socket, a bedside lamp didn't work, loose shower drain cover, etc. “Starter” even one-time amenities were lacking like shampoo, conditioner, coffee, laundry soap. Missing eating utensils, remotes or dead batts., safe locked and inaccessible. "Advertised "amenities like hair dryer, grill, ironing board, maid service were not suppled. When I questioned the Host about such things she rudely replied with a "sad-face" emoji - I assume meant too bad, so sad. So disappointed with the host and unit - we left 2 days earlier than we had booked and paid for.
Tony T.
Séjour de 5 nuits en février 2023