8/10 – Bien
Giles K.
2 juill. 2023
Points forts : Propreté
Excellent Home and Location!!
This was an amazing property!! Simply nothing negative about this place. This is the nicest home we have ever stayed in with 14 years straight in the Seaside/Seagrove/Rosemary areas. The location is simply unbeatable! You won’t be disappointed with this place!! So take my next paragraph with that in mind!
Now, Management was excellent through the booking process and all the way up until checkin. Then…impossible to reach on checkin day! We had an issue as the home wasn’t ready when we arrived at the designated checkin time (5:00), which we would have understood as it is a massive home that required extensive cleaning. Clearly the cleaning crew was working hard to get done but the problem was that we had no warning of the unavailability of the home from management and had elderly family and an infant waiting outside the home in the heat. Would have been nice to have a heads up that the house wasn’t finished so they could have made arrangements to wait elsewhere until the home was available. On top of that we had multiple calls with no response or explanation until 45 minutes after the checkin time.
So, I’m summary, this place is excellent, top notch really! Nicest place I’ve ever seen. Just make sure you reach the management on checkin day to make sure the home is ready before you arrive. We know that now and would have no problem renting here again!!
Giles K.
Séjour de 7 nuits en juin 2023