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Hotel Description

Family-friendly stay near Carolus Thermen Bad Aachen

Aachen-Mitte stay

With a stay at this Aachen-Mitte hotel, you'll be within half a mile (1 km) of Carolus Thermen Bad Aachen and 2 miles (3 km) of RWTH Aachen University. Aachen Cathedral and Ponttor are also within 2 miles (3 km).

Family-friendly fun

This hotel features a restaurant, a seasonal outdoor pool, and a bar/lounge. Families will appreciate the playground and barbecue grills. WiFi in public areas is free.

Standard Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max
CA $110* Per night/room 12 Apr. - 13 Apr.

Privilege, Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

About the Mercure Hotel Aachen Europaplatz

Location Joseph-von-Goerres-Str. 21, Aachen, NRW 52068

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and meeting rooms are available. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 4133 square feet (384 square meters) and includes conference space. A seasonal outdoor pool, a terrace, and tour/ticket assistance are also featured at the family-friendly Mercure Hotel Aachen Europaplatz. For a fee, parking is available. This Aachen hotel is smoke free.

  • 1 building
  • 119 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 4133 sq ft of conference space
  • 384 sq m of conference space
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Train station: Eurogress Aachen Bus Stop (1.5 km / 0.9 mi)
  • Parking: Self parking and RV/bus/truck parking available for a surcharge

Room Amenities

Mercure Hotel Aachen Europaplatz offers 119 air-conditioned accommodations with safes and coffee/tea makers. LCD televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Aachen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

AIXcellence - This restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

Mephisto - This bar serves dinner and light fare. Open select days.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: EUR 18 per pet, per day
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Union Pay, cash, mobile payments, and Apple Pay. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses wind and solar energy, plus eco-friendly cleaning products.

For guests' safety, the property includes a smoke detector and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 3
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Renewable energy source - solar
  • Renewable energy source - wind
  • LGBTQIA friendly
  • Children stay free 11
  • Credit card pre-authorization
  • Mobile payments
  • Apple Pay
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for dinner
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Property follows sanitization practices of SGS (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Guests must provide health documentation
  • Guests must provide a negative COVID-19 test result
  • Guests must provide proof of COVID-19 vaccination
  • Property does not offer onsite COVID-19 testing
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 23 per person
  • Self parking fee: EUR 13 per night (in/out privileges)
  • Pet fee: EUR 18 per pet, per day
  • Service animals are exempt from fees
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aachen Europaplatz
  • Aachen Mercure Hotel Europaplatz
  • Europaplatz
  • Europaplatz Aachen
  • Mercure Aachen Europaplatz
  • Mercure Europaplatz
  • Mercure Hotel Aachen Europaplatz
  • Mercure Hotel Europaplatz
  • Mercure Hotel Europaplatz Aachen
  • Accor Aachen Europaplatz
  • Mercure Aachen Europaplatz
  • Mercure Hotel Aachen Europaplatz Hotel
  • Mercure Hotel Aachen Europaplatz Aachen
  • Mercure Hotel Aachen Europaplatz Hotel Aachen

You should know

  • The seasonal pool will open in May and close in September.
  • Up to 3 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

  • Green Key (nogle)
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.