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Novotel Abu Dhabi Al Bustan

Family-friendly stay near Sheikh Zayed Grand Mosque

Choose dates to view prices

Photo gallery for Novotel Abu Dhabi Al Bustan

Outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas, sun loungers
Meeting facility
Front of property - evening/night
Terrace/patio
1 bedroom, minibar, in-room safe, individually decorated

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Spa
  • Bar
  • Parking included

Explore the area

Map
Shk. Rashid Bin Saeed St / Rabdan St, Abu Dhabi, 0
  • Abu Dhabi National Exhibition Centre
    ‪1 min drive‬
  • Zayed Sports City Stadium
    ‪3 min drive‬
  • Sheikh Zayed Grand Mosque
    ‪5 min drive‬
  • Abu Dhabi (AUH-Abu Dhabi Intl.)
    ‪18 min drive‬

Room options

View all photos for Executive Room, 2 Single Beds

1 bedroom, minibar, in-room safe, individually decorated

Executive Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 2 Single Beds

1 bedroom, minibar, in-room safe, individually decorated

Superior Room, 2 Single Beds

  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Suite, 1 Double Bed with Sofa bed

1 bedroom, minibar, in-room safe, individually decorated

Superior Suite, 1 Double Bed with Sofa bed

  • 55 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

1 bedroom, minibar, in-room safe, individually decorated

Superior Room, 1 Queen Bed with Sofa bed

  • 30 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Double Bed with Sofa bed

1 bedroom, minibar, in-room safe, individually decorated

Executive Room, 1 Double Bed with Sofa bed

  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

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About the area

Abu Dhabi

Al Muroor stay.Your stay at this Al Muroor hotel places you within 3 miles (5 km) of Abu Dhabi National Exhibition Centre and Zayed Sports City Stadium. Sheikh Zayed Grand Mosque is within 6 miles (10 km) and Abu Dhabi Mall is within 9 miles (15 km).

What's nearby

  • Abu Dhabi National Exhibition Centre - 1 min drive - 2.0 km
  • Al Forsan International Sports Resort - 2 min drive - 2.7 km
  • Zayed Sports City Stadium - 3 min drive - 4.0 km
  • Sheikh Zayed Grand Mosque - 5 min drive - 6.7 km
  • Abu Dhabi Mall - 9 min drive - 11.3 km

Getting around

  • Abu Dhabi Intl. Airport (AUH) - 23 min drive

Restaurants

  • ‪Cafe Bonjour Bonsoir - ‬6 min walk
  • ‪Irdk - ‬11 min walk
  • ‪Bait Al Shay Cafeteria - ‬9 min walk
  • ‪ماكدونالدز - ‬4 min walk
  • ‪Roxo Specialty Coffee - ‬11 min walk

About this property

Novotel Abu Dhabi Al Bustan

Family-friendly stay near Sheikh Zayed Grand Mosque
Novotel Abu Dhabi Al Bustan offers its guests a full-service spa, an outdoor pool, and a hot tub. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business center and meeting rooms are available. A children's pool, a fitness center, and a sauna are also featured at the family-friendly Novotel Abu Dhabi Al Bustan. Self parking is free.

Smoking is allowed in designated areas at this Abu Dhabi hotel.

  • 361 guestrooms or units
  • 13 levels
  • 2 dining venues
  • Meeting rooms
  • 1385 sq m of conference space
  • Built in 2014
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
Novotel Abu Dhabi Al Bustan offers 361 accommodations with MP3 docking stations and minibars. These individually decorated accommodations have separate sitting areas. 42-inch LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, Hindi, Indonesian, Italian, Russian, Ukrainian, Urdu

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Property amenities

Family friendly

  • Children's pool
  • Grocery/convenience store
  • High chair
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; AED 90 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator (48 inch wide door)
  • Handrails in stairways (48 inches high)
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 42-inch LCD TV with premium cable/satellite channels
  • MP3 dock

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 90 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Property Registration Number 100240966000003

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Novotel Abu Dhabi Al Bustan Hotel
Novotel Bustan Hotel
Novotel Abu Dhabi Al Bustan
Novotel Bustan
Novotel Abu Dhabi Al Bustan Hotel
Novotel Abu Dhabi Al Bustan Abu Dhabi
Novotel Abu Dhabi Al Bustan Hotel Abu Dhabi

Novotel Abu Dhabi Al Bustan Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 303 out of 648 reviews
Rating 8 - Good. 217 out of 648 reviews
Rating 6 - Okay. 69 out of 648 reviews
Rating 4 - Poor. 35 out of 648 reviews
Rating 2 - Terrible. 24 out of 648 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

hannah

Stayed 3 nights in Feb 2025

2/10 Terrible

Josue

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Mohamed

Stayed 2 nights in Mar 2025

8/10 Good

Hussain

Business traveller
Disliked: Cleanliness
Stayed 1 night in Mar 2025

8/10 Good

Brittney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my go to hotel when I'm Abu Dhabi.
Stayed 1 night in Mar 2025

8/10 Good

Antoine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it was only for one night :)!
Stayed 1 night in Mar 2025

10/10 Excellent

Mikulas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Vladimir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Parveen

Liked: Staff & service

Facilities and staff care excellent but accommoda

Hotel facilities were very good though restaurants a little pricey. Staff care and service excellent. Bedroom and bathroom fixtures and fittings and furnishings all basic and needed revamp, all clean and usable. For this reason I would recommend 3* rating for the hotel.
Stayed 6 nights in Feb 2025

8/10 Good

Brittney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I often choose this hotel for the convenience food options. The staff is always welcoming.
Stayed 1 night in Mar 2025

8/10 Good

Nader

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel.
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

Friendly and helpful Reception staff. Breakfast with wide variety of options.
Stayed 1 night in Feb 2025

10/10 Excellent

AHMED

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Brittney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'll be back for sure.
Stayed 1 night in Feb 2025

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable stay at novotel
Stayed 2 nights in Nov 2024

6/10 Okay

rowena

Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2025

4/10 Poor

Reza

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I recently stayed at Novotel Abu Dhabi and was quite disappointed. The check-in experience was poor; the staff member struggled with English and gave incorrect information about the restaurant hours. The room was not as advertised, with a sofa bed that was much smaller than expected. The room was clean but felt dated, and there were several issues such as a broken bathroom door knob, an almost empty shower gel dispenser, and insufficient towels for our family. Despite requesting additional towels and for the sofa bed to be prepared, housekeeping failed to deliver. It was only after multiple calls and a late-night request that they finally assisted. The sofa bed was extremely uncomfortable and too small for two children. Additionally, the room lacked proper bedding and blankets, which made for an uncomfortable night. The dinner buffet was overpriced for the quality offered, and the staff's attitude was not welcoming. Breakfast was better, but overall, the stay was disappointing. I expected more from Novotel and will not be returning.
Stayed 1 night in Jan 2025

8/10 Good

Brad

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort

Good value but needs a refresh.

Staff was fantastic and we appreciated the variety and value of choice at the bar/cafe. Room was looking a bit dated - could definitely use a refresh. The queen bed was quite hard and sofa bed was not comfortable at all.
Stayed 1 night in Jan 2025

8/10 Good

Aiman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 3 nights in Dec 2024

4/10 Poor

Robert, SUNBURY

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Modern hotel but our room had only been prepared for one person and not for the four guests as booked and was not cleaned and serviced properly. Previous guest's rubbish had been left behind suitcase stand which looked grubby, so we were moved to a different room where curtain was off rail so could not be fully closed, and shower pressure poor.when we checked out we were then told our payment on arrival had not included local fees which were outstanding. Not what we were expecting of a four star hotel at the price point we paid. Disappointing overall experience relative to our previous stay at the Radisson Blu in Abu Dhabi
Stayed 1 night in Dec 2024

10/10 Excellent

Jian

Stayed 1 night in Dec 2024

8/10 Good

Tural

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Good place for staying with family

Overall good hotel with nice breakfast and good quality of service. Location suitable if you are planning to drive or use taxi and not so good for walking due to distance to walking and touristic places. We faced with few issues like hotel room wasn't ready by check in time, but receptionist offered to wait and enjoy coffee provided by them, safe box didn't work, so technical team came and fixed it shortly after requesting it and this kind of stuff.
Stayed 7 nights in Dec 2024

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Helmi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and cleaness
Stayed 3 nights in Dec 2024

10/10 Excellent

Nasser

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024