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Ramada by Wyndham Abu Dhabi Downtown

4.0 star property
Family-friendly 4-star hotel near Abu Dhabi Mall

Choose dates to view prices

Photo gallery for Ramada by Wyndham Abu Dhabi Downtown

Premium Suite, 1 King Bed | Living room
2 restaurants, Chinese cuisine
Exterior
Premium Suite, 1 King Bed
Couples treatment rooms, sauna, body treatments, aromatherapy

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Spa
  • Room service
  • Breakfast available
  • Gym

Explore the area

View in a map
8th Salam Street, Tourist Club Area, Abu Dhabi, 107523
  • Place, Abu Dhabi Mall
    ‪9 min walk‬
  • Place, Abu Dhabi Corniche
    ‪2 min drive‬
  • Place, Al Wahda Mall
    ‪3 min drive‬
  • Airport, Abu Dhabi (AUH-Abu Dhabi Intl.)
    ‪25 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Smoking

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Room, 1 King Bed, Smoking

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Superior Room, 1 Queen Bed, Non Smoking

7.8 out of 10
Good
(6 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Room, 2 Twin Beds, Non Smoking

  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed, Accessible, Smoking

Room, 1 Queen Bed, Accessible, Smoking

Room, 1 Queen Bed, Accessible, Smoking

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed, Smoking

In-room safe, desk, soundproofing, iron/ironing board

Superior Room, 1 Queen Bed, Smoking

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Twin Beds, Smoking

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Room, 2 Twin Beds, Smoking

  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Suite, 1 King Bed

Premium Suite, 1 King Bed

Premium Suite, 1 King Bed

  • 67 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Abu Dhabi

Al Zahiyah stay.Within a 15-minute walk of this Al Zahiyah hotel, you'll find Abu Dhabi Mall and Kidoos Entertainment. Abu Dhabi Commercial Bank and Khalifa Center are also within half a mile (1 km).

What's nearby

  • Abu Dhabi Commercial Bank - 8 min walk - 0.7 km
  • Abu Dhabi Mall - 9 min walk - 0.8 km
  • Cleveland Clinic Abu Dhabi - 16 min walk - 1.4 km
  • Abu Dhabi Corniche - 2 min drive - 2.7 km
  • Al Wahda Mall - 3 min drive - 3.0 km

Getting around

  • Abu Dhabi Intl. Airport (AUH) - 31 min drive

Restaurants

  • ‪Tuk Tuk Thai Restaurant - ‬4 min walk
  • ‪Bandung Restaurant - ‬5 min walk
  • ‪Lanzhou Beef Noodles - ‬6 min walk
  • ‪Al Aqssa Sweets - ‬5 min walk
  • ‪Gad Restaurant - ‬4 min walk

About this property

Ramada by Wyndham Abu Dhabi Downtown

Family-friendly 4-star hotel near Abu Dhabi Mall
Ramada by Wyndham Abu Dhabi Downtown offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

There's an onsite 24-hour business center. A sauna, a terrace, and multilingual staff are also featured at the family-friendly Ramada by Wyndham Abu Dhabi Downtown. An airport shuttle (available 24 hours) and a theme park shuttle are available for a fee.

This Art Deco Abu Dhabi hotel is smoke free.

  • 1 building
  • 108 guestrooms or units
  • 13 levels
  • 2 dining venues
  • Built in 2011
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
Ramada by Wyndham Abu Dhabi Downtown offers 108 air-conditioned accommodations with safes and complimentary newspapers. Flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 49 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • Flat-screen TV with cable/satellite channels

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ramada by Wyndham Abu Dhabi Downtown

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AED 125 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 49 per person
  • Airport shuttle fee: AED 150
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: AED 125 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Cristal Hotel Salam
Cristal Hotel Salam Abu Dhabi
Cristal Salam
Cristal Salam Abu Dhabi
Cristal Salam Hotel
Hotel Cristal Salam
Ramada Abu Dhabi Downtown Hotel
Ramada Abu Dhabi Downtown
Ramada By Wyndham Abu Dhabi
Ramada by Wyndham Abu Dhabi Downtown Hotel
Ramada by Wyndham Abu Dhabi Downtown Abu Dhabi
Ramada by Wyndham Abu Dhabi Downtown Hotel Abu Dhabi

Reviews

Ramada by Wyndham Abu Dhabi Downtown Reviews

8.4

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 179 out of 390 reviews
Rating 8 - Good. 137 out of 390 reviews
Rating 6 - Okay. 35 out of 390 reviews
Rating 4 - Poor. 25 out of 390 reviews
Rating 2 - Terrible. 14 out of 390 reviews

Reviews

10/10 Excellent

Ahmed

Stayed 2 nights in Jul 2025

10/10 Excellent

Arnav

Service and staff were excellent! Food options could have been better
Stayed 5 nights in Jun 2025

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

HALAS

Liked: Cleanliness, amenities, property conditions & facilities
I would like to share my thoughts about the hotel and the staff at Ramada Abu Dhabi Downtown, where I have stayed five times now. During my first stay, I was extremely unhappy due to the smell of smoke occasionally reaching the non-smoking rooms, which gave me a severe headache. However, I loved the location, so I decided to return. I have been quite impressed with the staff I encountered during my second visit and subsequent stays. They went above and beyond to address my concerns. I have a strong appreciation for this country and city, and I particularly enjoy the hotel’s location as well as the incredible manager and staff. Now, they truly feel like family when I visit. The hospitality here is exceptional, and everyone on the team is extremely friendly. I would like to extend my gratitude to Mr. Shehab, Mr. Abhinov, Mr. Trojan, Mr. Ajimon, Mr. Nuzair, and Mr. Kamal for their outstanding service.
Stayed 9 nights in Jun 2025

8/10 Good

Tiffany

Stayed 1 night in Jun 2025

10/10 Excellent

Robert, New York

Stayed 1 night in Jun 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good room and facilities The buffet breakfast was great and good value and attentive staff. I had a problem losing my phone and i cannot thank the young man on reception who was off shift when i booked out for the very caring way i was given assistance. A wonderful stay.
Stayed 2 nights in Jun 2025

8/10 Good

piero

Stayed 1 night in Jun 2025

8/10 Good

Savio

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

kishin

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

PAULO

Stayed 2 nights in Apr 2025

10/10 Excellent

Tamer

Liked: Property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Ahmed

Travelled with family
3 stars hotel ! Not 4 , with limited facilities
Stayed 2 nights in Mar 2025

8/10 Good

Mark Robert

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Conveniently located, staff couldn’t be more helpful and are a credit to Ramada. The room I was in had seen better days, a bit shabby and had several maintenance issues (toilet seat loose/broken, toilet flush stuck on, bedside lamp not working etc) all were relatively trivial so not worth the effort of reporting to staff, who I have no doubt would’ve taken care of them, but could have been better. Overall a decent budget hotel well located with extremely friendly staff.
Stayed 5 nights in Mar 2025

10/10 Excellent

John Ray

Stayed 1 night in Feb 2025

4/10 Poor

Niall

Disliked: Staff & service, property conditions & facilities, room comfort

Cheap-ish but there’s a reason

Bed gave me a bad back Ventilation was too noisy, sounded like gurgling No parking Water pressure was poor Building is old and generally the hotel is out dated Room felt dark and dingey
Stayed 2 nights in Jan 2025

10/10 Excellent

Velmurugan, Abu Dhabi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Receptionist are not treating the customer as good manner
Stayed 2 nights in Dec 2024

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

High level

Location great,room very luxary,staff proffesional.Feel very good from the first moment until check out.
Stayed 1 night in Jan 2025

2/10 Terrible

POTNURU SANTOSH

Travelled with family
Disliked: Cleanliness, staff & service, amenities
The staff’s are not sweet.. no smile et all.. not welcoming.. first time Iam seeing something like this from a hotels front desk. The room is not well cleaned. Hmmmmm
Stayed 2 nights in Dec 2024

8/10 Good

Ns

Liked: Cleanliness, staff & service, property conditions & facilities
Stay was comfortable with convenient location
Stayed 3 nights in Dec 2024

6/10 Okay

Annabelle

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Jose, Porterville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and helpful. The hotels location is within walking distance or a short taxi ride to excellent shopping.
Stayed 1 night in Nov 2024

2/10 Terrible

Basel

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Old hotel need renovation, the AC sound very annoying, problem in water always very hot no cold water from tap. No parking in hotel. Terrible experience
Stayed 3 nights in Nov 2024

8/10 Good

Leanne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and clean. It has a small indoor pool area, coffee shop/ restaurant onsite. There are several restaurants nearby within walking distance. I felt safe in this area as a woman traveller.
Stayed 1 night in Nov 2024

8/10 Good

Audrey

Liked: Cleanliness, staff & service

Overnight stay

3 star only. Hotel room looks old and worn out. Showers good. Ok for 1 night stay. Close to Abu Dhabi Mall. Restaurant for dinner in hotel was delicious buffet.
Stayed 1 night in Nov 2024