Grosvenor Hotel Adelaide by Accor

3.5 star property
Hotel near Adelaide Convention Centre in Adelaide

Choose dates to view prices

Photo gallery for Grosvenor Hotel Adelaide by Accor

Two single beds with colorful striped bedspreads, a wall-mounted painting, and a comfortable armchair.
Standing proudly along a bustling street, this grand building features a striking entrance and columns.
Guests can check in at the reception desk, surrounded by lush greenery and a stylish entrance.
Relax in a serene space with a comfortable armchair, large window, and mounted TV.
Stroll through the grand entrance of The Art Gallery of South Australia, surrounded by lush greenery and a serene water feature.

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Parking available
  • Laundry
  • Free WiFi

Explore the area

Map
125 North Terrace, Adelaide, SA, 5000
  • Adelaide Convention Centre
    ‪2 min walk‬
  • Rundle Mall
    ‪7 min walk‬
  • Adelaide Oval
    ‪8 min walk‬
  • Adelaide, SA (ADL)
    ‪9 min drive‬

Room options

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(22 reviews)
  • 27.00 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed

8.2 out of 10
Very good
(81 reviews)
  • 18.00 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Room, 2 Queen Beds

8.4 out of 10
Very good
(19 reviews)
  • 35.00 sq m
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 2 Single Beds

8.6 out of 10
Excellent
(8 reviews)
  • 20.00 sq m
  • Sleeps 2
  • 2 Twin Beds

Superior Room, 1 Queen Bed

7.6 out of 10
Good
(11 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 40.00 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 Queen Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 26.00 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the area

Adelaide

Heart of Adelaide.A stay at this Adelaide Central Business District hotel places you steps from Adelaide Convention Centre and within a 5-minute walk of Adelaide Festival Centre. Rundle Mall and University of Adelaide are also within half a mile (1 km).

What's nearby

  • Adelaide Convention Centre - 2 min walk - 0.2 km
  • Rundle Mall - 7 min walk - 0.6 km
  • University of Adelaide - 8 min walk - 0.7 km
  • Adelaide Oval - 8 min walk - 0.8 km
  • Adelaide Zoo - 15 min walk - 1.3 km

Getting around

  • Adelaide Railway Station Tram Stop - 1 min walk
  • Adelaide Station - 2 min walk
  • Adelaide, SA Airport (ADL) - 15 min drive

Restaurants

  • ‪Skycity Adelaide - ‬2 min walk
  • ‪Adelaide Festival Theatre - ‬2 min walk
  • ‪Woolshed on Hindley - ‬2 min walk
  • ‪Strathmore Hotel - ‬1 min walk
  • ‪Chandelier Bar - ‬2 min walk

About this property

Grosvenor Hotel Adelaide by Accor

Hotel near Adelaide Convention Centre in Adelaide
As a guest of Grosvenor Hotel Adelaide by Accor, you'll find a vending machine, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. Grosvenor Hotel Adelaide by Accor also features concierge services, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

This Adelaide hotel is smoke free.

  • 1 building
  • 181 guestrooms or units
  • 5 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
Grosvenor Hotel Adelaide by Accor offers 181 air-conditioned accommodations with hair dryers and irons/ironing boards. Televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

Arabic, Chinese (Cantonese), Chinese (Mandarin), English, Filipino, French, Hebrew, Hindi, Korean, Thai, Vietnamese

Similar properties

Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Travel crib

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (AUD 25 per day)
  • Secured, covered self parking on site (AUD 25 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:30 AM for a fee: AUD 18 per person

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 1-inch TV with cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are available for AUD 45.00 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately AUD 18 per person
  • Covered self parking fee: AUD 25.00 per night
  • Nearby parking fee: AUD 25.00 per day (656 ft away)
  • Rollaway bed fee: AUD 45.00 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Up to 2 children 15 years old and younger stay free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Mercure Grosvenor
Mercure Grosvenor
Mercure Grosvenor Adelaide
Mercure Grosvenor Hotel
Mercure Grosvenor Hotel Adelaide
Accor Grosvenor Hotel
 Mercure Grosvenor Hotel Adelaide
Grosvenor Hotel Adelaide
Grosvenor Adelaide By Accor
Mercure Grosvenor Hotel Adelaide
Grosvenor Hotel Adelaide by Accor Hotel
Grosvenor Hotel Adelaide by Accor Adelaide
Grosvenor Hotel Adelaide by Accor Hotel Adelaide

Grosvenor Hotel Adelaide by Accor Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 321 out of 1000 reviews
Rating 8 - Good. 377 out of 1000 reviews
Rating 6 - Okay. 187 out of 1000 reviews
Rating 4 - Poor. 80 out of 1000 reviews
Rating 2 - Terrible. 35 out of 1000 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Nadeeshani Kapurubandara

Stayed 1 night in Apr 2025

8/10 Good

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at Grosvenor Hotel. The property was easy to get to on public transport and the room was clean and comfortable. There were lots of things to do within walking distance and lots of dining options around.
Stayed 2 nights in Apr 2025

8/10 Good

Elaine

Travelled with partner
Liked: Cleanliness, staff & service
Staff as always good , congratulations to Hussan on becoming the ambassador
Stayed 1 night in Apr 2025

8/10 Good

Nathan Dean

Business traveller
Good for the price.
Stayed 7 nights in Mar 2025

6/10 Okay

Leigh

Liked: Staff & service
.
Stayed 1 night in Mar 2025

6/10 Okay

Emily

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
I’ll start by saying the staff were amazing and very helpful. However, the first room I received was terrible. The curtains had large stains on them, the air conditioning was very loud and would make a loud burring sound occasionally and freezing, and it was located located right next to the staff elevator that would vibrate the walls every time it ran. The staff did thankfully move me, the second room was much nicer, but the air con was still not right (it ended up being way too hot). The toilet also leaked constantly. The carpets throughout all room and hallways were stained and they smaller very musty. While I was there one elevator was broken (I stayed 4 night and it was broken the whole time) and then one of the buttons broke during the stay meaning the elevator took that much longer.
Stayed 4 nights in Mar 2025

10/10 Excellent

Suhyeon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 5 nights in Apr 2025

8/10 Good

Lindsay

Business traveller
Liked: Cleanliness, staff & service, amenities
The staff were wonderful. However the property was a bit run down and musty.
Stayed 3 nights in Apr 2025

8/10 Good

Peter

Travelled with partner
Liked: Amenities
At the cost and service we received there is nothing more we could ask for
Stayed 5 nights in Mar 2025

8/10 Good

Colin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
There was a continual racket from the air conditioning which we eventually switched off completely. Bed was very comfortable and bathroom very well cleaned. Carpet near fridge was badly stained and worn. Staff were very friendly and efficient. Only other comment is that we asked for a twin bedded room but in fact we’re given double bedded room. Overall rating was around 4 out of 5.
Stayed 2 nights in Apr 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Never again….

This place needs a complete overhaul, the staff are amazing and always smiling, it’s just the building is an absolute disgrace to the Accor family, on this occasion we only 1 lift working, breakfast was terrible (run out knives) which is fine but the only options was cereal and toast, or one of the pastries which in some states would be classed as dangerous weapons. The room was honestly terrible, a wide narrow room with no natural daylight, apart from 2 small windows which are frosted out as they look out over the local pigeon hangout and toilet. The ceiling was the original false ceiling tiles, with 2 open vents directly above the head end of the bed. I particularly liked the huge pillar in the room which was fun to navigate in a pitch black room. I particularly enjoyed the 48hr consistent sound effects featuring Road noise, Pigeons, guests rooms and the resurfacing on the local road overnight. The staff are great just the building needs to be knocked down and built again.
Stayed 2 nights in Mar 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Moira

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Slightly outdated hotel

Very old hotel, older than the pictures make it out to be. Room is spacious but that’s the only benefit. Fridge was old and not working at all. Can’t control the aircon in the room was freezing cold all through. Shower had hair in it. Breakfast is very very very basic and plain with toast and cereal not worth paying extra for it. Shower had hair in it. Staff were nice though.
Stayed 3 nights in Mar 2025

10/10 Excellent

Dannielle

Travelled with group
Liked: Amenities
Always a pleasure to stay at this property. Friendly, caring staff, great location, easy access to transport and venues.
Stayed 1 night in Mar 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good option at the centre of town.
Stayed 1 night in Mar 2025

10/10 Excellent

Kerri

Stayed 1 night in Mar 2025

4/10 Poor

Leo

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Jane

Travelled with group
Liked: Amenities
Convenient location to tourist destinations and transport services. Its old and the corridors are musty and narrow. The rooms are clean ,bed comfortable. No natural light. Reasonable price.
Stayed 4 nights in Mar 2025

10/10 Excellent

Glen

Travelled with family
Liked: Amenities
Room was clean and quiet. Great location with tram and train outside and lots of cafes and bars.
Stayed 2 nights in Mar 2025

8/10 Good

BRETT

Liked: Cleanliness, staff & service, property conditions & facilities
Early check in was key for me, had a great stay because of that
Stayed 2 nights in Mar 2025

10/10 Excellent

Wade

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only negative was the fan based air conditioning system. Room was slightly humid for my overnight stay. However, room was adequately supplied with amenities including operational television.
Stayed 1 night in Mar 2025