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Grosvenor Hotel Adelaide by Accor

3.5 star property
Hotel near Adelaide Convention Centre in Adelaide

Choose dates to view prices

Photo gallery for Grosvenor Hotel Adelaide by Accor

Miscellaneous
Suite, 1 King Bed
Property entrance
Desk, laptop workspace, iron/ironing board, free cribs/infant beds
Miscellaneous

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
  • Business services
  • Laundry

Explore the area

View in a map
125 North Terrace, Adelaide, SA, 5000
  • Place, Adelaide Casino
    ‪2 min walk‬
  • Place, Adelaide Convention Centre
    ‪2 min walk‬
  • Place, Rundle Mall
    ‪7 min walk‬
  • Airport, Adelaide, SA (ADL)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(26 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

8.2 out of 10
Very good
(98 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Queen Beds

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Superior Room, 2 Queen Beds

8.6 out of 10
Excellent
(24 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Single Beds

Superior Room, 2 Twin Beds

8.6 out of 10
Excellent
(9 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

7.8 out of 10
Good
(14 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Queen Room

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Queen Room

  • Sleeps 2

View all photos for Superior Queen Room

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Superior Queen Room

  • Sleeps 2

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Executive Room

  • Sleeps 2

View all photos for Standard Two Queen Room

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Two Queen Room

  • Sleeps 3

View all photos for Superior Two Queen Room

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Superior Two Queen Room

  • Sleeps 3

View all photos for Suite

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Suite

  • Sleeps 2

View all photos for Superior Twin Room

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Superior Twin Room

  • Sleeps 2

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About the area

Adelaide

Heart of Adelaide.A stay at this Adelaide Central Business District hotel places you steps from Adelaide Convention Centre and within a 5-minute walk of Adelaide Festival Centre. Rundle Mall and University of Adelaide are also within half a mile (1 km).

What's nearby

  • Adelaide Casino - 2 min walk - 0.2 km
  • Adelaide Convention Centre - 2 min walk - 0.2 km
  • Adelaide Festival Centre - 3 min walk - 0.3 km
  • Rundle Mall - 7 min walk - 0.6 km
  • University of Adelaide - 8 min walk - 0.7 km

Getting around

  • Adelaide Railway Station Tram Stop - 1 min walk
  • Adelaide Station - 2 min walk
  • Adelaide, SA Airport (ADL) - 15 min drive

Restaurants

  • ‪Strathmore Hotel - ‬1 min walk
  • ‪Station City Cafe - ‬3 min walk
  • ‪The District - ‬1 min walk
  • ‪Parlamento - ‬1 min walk
  • ‪KFC - ‬2 min walk

About this property

Grosvenor Hotel Adelaide by Accor

Hotel near Adelaide Convention Centre in Adelaide
As a guest of Grosvenor Hotel Adelaide by Accor, you'll find a vending machine, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. Grosvenor Hotel Adelaide by Accor also features concierge services, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

This Adelaide hotel is smoke free.

  • 1 building
  • 181 guestrooms or units
  • 5 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
Grosvenor Hotel Adelaide by Accor offers 181 air-conditioned accommodations with hair dryers and irons/ironing boards. Televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Travel crib

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (AUD 25 per day)
  • Secured, covered self parking on site (AUD 25 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:30 AM for a fee: AUD 18 per person

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 1-inch TV with cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are available for AUD 45.00 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately AUD 18 per person
  • Covered self parking fee: AUD 25.00 per night
  • Nearby parking fee: AUD 25.00 per day (656 ft away)
  • Rollaway bed fee: AUD 45.00 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Up to 2 children 15 years old and younger stay free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Mercure Grosvenor
Mercure Grosvenor
Mercure Grosvenor Adelaide
Mercure Grosvenor Hotel
Mercure Grosvenor Hotel Adelaide
Accor Grosvenor Hotel
 Mercure Grosvenor Hotel Adelaide
Grosvenor Hotel Adelaide
Grosvenor Adelaide By Accor
Mercure Grosvenor Hotel Adelaide
Grosvenor Hotel Adelaide by Accor Hotel
Grosvenor Hotel Adelaide by Accor Adelaide
Grosvenor Hotel Adelaide by Accor Hotel Adelaide

Grosvenor Hotel Adelaide by Accor Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 331 out of 1002 reviews
Rating 8 - Good. 375 out of 1002 reviews
Rating 6 - Okay. 177 out of 1002 reviews
Rating 4 - Poor. 81 out of 1002 reviews
Rating 2 - Terrible. 38 out of 1002 reviews

8.2/10

Cleanliness

9.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tania

Liked: Amenities, property conditions & facilities
Beautiful place to stay
Stayed 1 night in Sep 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
all good
Stayed 3 nights in Sep 2025

2/10 Terrible

James

Stayed 1 night in Sep 2025

10/10 Excellent

kylie and Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Nancy

Travelled with group
Liked: Cleanliness
Stayed 1 night in Sep 2025

6/10 Okay

Jessie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Dannielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have been staying here for years. Close to free public transport, staff are amazing. Car park is very small and fills up quickly.
Stayed 1 night in Aug 2025

8/10 Good

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
2nd Lift was down, so very slow getting up and down at times. Otherwise great.
Stayed 2 nights in Sep 2025

8/10 Good

John

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2025

8/10 Good

Faye

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location of the hotel is perfect. It is clean and comfortable and even though it isn't "top notch" it is my go to hotel and recommend it to my family and friends.
Stayed 5 nights in Sep 2025

8/10 Good

Donna

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

8/10 Good

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good accommodation - ideal location. Only negative was very tight car parking.
Stayed 1 night in Sep 2025

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Feedbacj

Not sure if air conditioning available as room was extremely hot
Stayed 1 night in Sep 2025

10/10 Excellent

XIANGMING

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place
Stayed 2 nights in Sep 2025

6/10 Okay

Julie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Shower was pretty dirty needed some Bamb....carpet needs a good clean or replacing...a bit old and doudy...and no cooked breakfast...
Stayed 1 night in Sep 2025

10/10 Excellent

Macey

Liked: Cleanliness, staff & service, property conditions & facilities
very easy. friendly staff and good prices
Stayed 1 night in Sep 2025

4/10 Poor

Janis

Travelled with family
Disliked: Property conditions & facilities

Budget Holiday!

Very much a budget hotel. Musty smell in corridors, carpet in need of replacement, only one lift working, could not access wi-fi ( accessed next door hotel!), room very, very warm (used fan to cool down and sleep), tv very small and flickering picture. Booked a superior twin with walk-in shower- got the room for disabled guests.
Stayed 2 nights in Aug 2025

8/10 Good

Amy

Liked: Staff & service, property conditions & facilities
The bathrooms are tiny and there was a stain on the floor in the lounge room, otherwise good hotel, comfy beds
Stayed 3 nights in Aug 2025

4/10 Poor

Mark

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property is dilapidated. Our room had no functional windows and was dark, Danny and smelly. One out of two lifts weren’t working and the wait for the other was far too long. Staff were all lovely and incredibly helpful.
Stayed 3 nights in Aug 2025

10/10 Excellent

Glenn Jonathan

Liked: Cleanliness, staff & service, amenities
Very clean and central to everything Staff very professional Rooms need refreshing as they are looking tired but overall would highly recommend
Stayed 2 nights in Aug 2025

10/10 Excellent

Jacqueline

Liked: Amenities, property conditions & facilities
I had a lovely overnight stay. The room was very comfortable, the staff were extremely helpful, I will definitely stay again.
Stayed 1 night in Aug 2025

10/10 Excellent

De

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great access to everything bus/train/tram, wonderfully friendly staff, easy access, very central to all in the city. Recommend!
Stayed 1 night in Aug 2025

8/10 Good

Geoff

Liked: Cleanliness, staff & service, amenities
For what I was doing (mostly around Sky City), the location was ideal. The fact that it's not far from the bus to and from the airport is a bonus. But the rooms themselves are showing signs of age: Whoever tiled the bathroom in my room should be shot.
Stayed 3 nights in Aug 2025

10/10 Excellent

Mandy, Whyalla Norrie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Gary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and the rooms are very good for the price. I think the external humming noises coming from air con or power units outside the unit is something you could look at but you do tend to get used to it. Could offer better TVs for chromcastng and cooked breakfast buffet than just toast or cereals.
Stayed 4 nights in Aug 2025