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Castello Boutique Resort & Spa - Adults Only

5.0 star property
5-star adults-only hotel near Palace of Malia

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Castello Boutique Resort & Spa - Adults Only

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Superior Room (Outdoor Jetted Tub) | Jetted tub
Front of property
Junior Room, 1 King Bed, Jetted Tub
2 restaurants, breakfast, dinner served; international cuisine
Lobby lounge

Overview of Castello Boutique Resort & Spa - Adults Only

Reviews
9.2

Wonderful

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
Sissi, Agios Nikolaos, Crete Island, 72400
  • Popular LocationPalace of Malia7 min drive
  • Popular LocationStar Beach Water Park14 min drive
  • Popular LocationMalia Beach16 min drive
  • AirportHeraklion (HER-Nikos Kazantzakis)30 min drive

Room options

Superior Room, Private Pool (Individual Pool)

  • 20 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Junior Suite, 1 Bedroom, Pool View (Individual Pool)

  • 40 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Superior Room (Outdoor Jetted Tub)

  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Junior Suite

  • 50 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Superior Room, Garden View

  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Superior Double or Twin Room, Pool View

  • 13 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Junior Room, 1 King Bed, Jetted Tub

  • 45 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Agios Nikolaos

Seaside stay .At this Agios Nikolaos hotel, you'll be within 6 miles (10 km) of Palace of Malia and 9 miles (15 km) of Star Beach Water Park. Aquaworld Aquarium and Port of Hersonissos are within 12 miles (20 km).

What's nearby

  • Palace of Malia - 7 min drive
  • Potamos Beach - 11 min drive
  • Star Beach Water Park - 14 min drive
  • Malia Beach - 16 min drive
  • Stalis Beach - 17 min drive

Getting around

  • Nikos Kazantzakis Airport (HER) - 30 min drive

Restaurants

  • Taverna Kalyva - 6 min drive
  • Ο Μερακλής - 9 min drive
  • Kalimera Kriti Restaurant - 17 min walk
  • Mouries - 7 min drive
  • Ormos Cafe - 5 min walk

About this property

Castello Boutique Resort & Spa - Adults Only

5-star adults-only hotel near Palace of Malia
Castello Boutique Resort & Spa - Adults Only offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

A health club, a sauna, and spa services are also featured at the luxury Castello Boutique Resort & Spa - Adults Only. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

  • 1 building
  • 48 guestrooms or units
  • 2 levels
  • 2 dining venues
  • Buffet breakfast (free)
  • Deli
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Beauty salon
  • ATM
  • Elevator
  • Bar or lounge
  • Bar on the beach
  • Coffee shop
  • 1 conference room
  • Bar by the pool
Castello Boutique Resort & Spa - Adults Only offers 48 air-conditioned accommodations with outdoor private spa tubs and minibars. Rooms open to balconies or patios. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 26-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Callista. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

English, French, German, Greek, Italian, Romanian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free secured, covered self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free beach shuttle

Food and drink

  • Free buffet breakfast available daily 7 AM–10:30 AM
  • 2 restaurants and 1 coffee shop/cafe
  • 1 beach bar, 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Bicycle rentals
  • Fitness center
  • Full-service spa
  • Horse riding/rentals
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Accessibility

  • Elevator

Room amenities

Entertainment

  • 26-inch LCD TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels

Outdoor space

  • Balcony or patio

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Private outdoor spa tub
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property enforces a strict dress code in the restaurants during dinner.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 16 are not allowed at this adults-only property. All guests 16 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 70 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This is an adults-only property and guests under 16 years old aren't allowed.

Property is also known as

Castello Boutique Resort Adults Agios Nikolaos
Castello Boutique Resort Adults
Castello Boutique Adults Agios Nikolaos
Castello Boutique Adults
Castello & Agios Nikolaos
Castello Boutique Resort Spa
Castello Boutique Resort Spa Adults Only
Castello Boutique Resort & Spa - Adults Only Hotel
Castello Boutique Resort & Spa - Adults Only Agios Nikolaos

Castello Boutique Resort & Spa - Adults Only Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 48 out of 73 reviews" "
Rating 8 - Good. 17 out of 73 reviews" "
Rating 6 - Okay. 5 out of 73 reviews" "
Rating 4 - Poor. 3 out of 73 reviews" "
Rating 2 - Terrible. 0 out of 73 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2023

8/10 Good

Eckard

Stayed 1 night in Jun 2023

10/10 Excellent

Sophie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here! Would definitely go back. The staff are so lovely and helpful they work so hard. Spa was great too. The area is super chilled and great food and friendly hospitality. Only thing would say is the Wi-Fi isn’t perfect but think that’s Greece in general.
Stayed 7 nights in Aug 2022

6/10 Okay

Nitesh

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Definitely not a 5-star property. I have seen better 3-star properties with better amenities and facilities.
Stayed 1 night in Jul 2022

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Nice Hotel but obviously Covid is still restricting staff levels. Room comfortable but not as described on Hotels.com. Room did not have hot tub which was in the description. Only got 2 small bottles of water on first day. Had to keep asking for cups/t-bags. Cleaning not great and no towels on 2 days. Other guests in hotel were returning customers and they were disappointed with the changes/issues. Would return to the area again but not that hotel. At the moment it is not 5* as advertised
Stayed 11 nights in Aug 2021

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Be aware before you book
We booked a suite with private pool thinking that the price and reviews made it sound like a 5 star experience. It came very highly rated, which is very surprising and makes the whole peer review exercise unreliable for future bookings. Our room was really in terrible condition. The pictures do not show how much wear and tear the hotel is under. The blue couch in our room was marked with brown from dirt and the towels had holes in them (see photos). Not to mention that the floors had the grout scrubbed white but the rest of the tiles they did not clean... The staff was kind and apologetic but there is nothing they can do. Just beware when you book not to pay a premium which is non refundable... Other rooms may be better and are much cheaper. The pool is nice. The dinner is not to our taste (we prefer the local Taverna food) but included in the rate, so a cheaper solution. Their COVID sanitation is likely to standards. I left and felt cheated and disappointed. Luckily we booked for one night and left for a luxury five star hotel at the same price.
Couch in room
Chair in room
Towels
Nice pool
Stayed 1 night in Sep 2020

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2019

10/10 Excellent

Maria L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Greek vacation.
Wonderful hotel , friendly and helpful staff .
Stayed 3 nights in Oct 2019

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Stay
Amazing stay! Very hospitable and accommodating. 5 star service, with very friendly and helpful staff!
Stayed 5 nights in Aug 2019

10/10 Excellent

Verified traveller

Stayed 7 nights in Apr 2019