Four Seasons Hotel Alexandria at San Stefano

5.0 star property
5-star luxury hotel near Bibliotheca Alexandrina, connected to a shopping center

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Photo gallery for Four Seasons Hotel Alexandria at San Stefano

Outdoor banquet area
Property video
7 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
Exterior
Sea View Room, Twin Beds

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi

Explore the area

View in a map
399 El Geish Road, San Stefano, Alexandria, 21599
  • Place, Alexandria Corniche
    ‪5 min walk‬
  • Place, Stanley Bridge
    ‪10 min walk‬
  • Place, Smouha Sporting Club
    ‪15 min walk‬
  • Airport, Alexandria (HBE-Borg El Arab)
    ‪67 min drive‬

Room options

Pool Terrace Room, Twin Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 46 sq m
  • Sleeps 3
  • 2 Twin Beds

Pool Terrace Room, King Bed

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

Executive Suite (King)

10.0 out of 10
Exceptional
(4 reviews)
  • 90 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

Pool Terrace Suite

  • 146 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

Sea View Room, Twin Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 48 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

Sea View Room, King Bed

10.0 out of 10
Exceptional
(13 reviews)
  • 48 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Sea View

  • 96 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

Superior City View Room, Twin Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 53 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Superior City View Room, King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 53 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 189 sq m
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 2 King Beds

Two Bedroom Beach Suite

10.0 out of 10
Exceptional
(1 review)
  • 128 sq m
  • 2 bedrooms
  • Beach view
  • Sleeps 6
  • 2 King Beds

One Bedroom Premium Beach Suite

10.0 out of 10
Exceptional
(1 review)
  • 128 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 4
  • 1 King Bed

One Bedroom Beach Suite

8.0 out of 10
Very good
(1 review)
  • 83 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 4
  • 1 King Bed

One Bedroom Deluxe Beach Suite

  • 100 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

Two Bedroom Deluxe Beach Suite

  • 150 sq m
  • 2 bedrooms
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

One Bedroom Sea View Villa with Private Pool

  • 207 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

Two Bedroom Sea View Villa with Private Pool

  • 429 sq m
  • 2 bedrooms
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

Three Bedroom Sea View Villa with Private Pool

  • 466 sq m
  • 3 bedrooms
  • Sea view
  • Sleeps 8
  • 2 King Beds and 2 Twin Beds

Executive Suite Non smoking

  • Sleeps 3

One Bedroom Suite with Beach View Non smoking

  • Sleeps 3

Deluxe One Bedroom Suite with Beach View Non smoking

  • Sleeps 3

Two Bedroom Suite with Beach View Non smoking

  • Sleeps 5

Premium One Bedroom Suite with Beach View Non smoking

  • Sleeps 3

Pool Suite with Terrace Non smoking

  • Sleeps 3

One Bedroom Suite with Sea View Non smoking

  • Sleeps 3

Superior Twin Room with City View Non smoking

  • Sleeps 3

Deluxe Two Bedroom Suite with Beach View Non smoking

  • Sleeps 5

King Room with Sea View Non smoking

  • Sleeps 3

Twin Room with Sea View Non smoking

  • Sleeps 3

Pool King Room with Terrace Non smoking

  • Sleeps 3

Pool Terrace Room (2 Single Size Beds )

  • Sleeps 3

Superior King Room with City View

  • Sleeps 3

One-Bedroom Sea View Villa With Private Pool (1 King Size Bed)

  • Sleeps 3

Deluxe Two Bedroom Suite with Two King Beds

  • Sleeps 6

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About the area

Alexandria

Beachside getaway.A stay at this Stanley hotel places you within 3 miles (5 km) of Bibliotheca Alexandrina and 6 miles (10 km) of Alexandria Stadium. Roman Theatre and Pompey's Pillar are also within 6 miles (10 km).

What's nearby

  • Alexandria Corniche - 5 min walk - 0.5 km
  • Stanli Beach - 10 min walk - 0.9 km
  • Stanley Bridge - 10 min walk - 0.9 km
  • Smouha Sporting Club - 15 min walk - 1.3 km
  • Alexandria Sporting Club - 4 min drive - 2.3 km

Getting around

  • Sidi Gaber Station - 7 min drive
  • Alexandria (HBE-Borg El Arab) - 45 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Fresca Bistro & Lounge - ‬1 min walk
  • ‪Rio Cafe - ‬3 min walk
  • ‪Ecuador Coffee - ‬3 min walk
  • ‪China House - ‬1 min walk

About this property

Four Seasons Hotel Alexandria at San Stefano

5-star luxury hotel near Bibliotheca Alexandrina, connected to a shopping center
Step outside to unwind on the sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Four Seasons Hotel Alexandria at San Stefano like a complimentary children's club and a seasonal outdoor pool.

There are 7 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 2 bars/lounges. WiFi is free in public spaces. This Mediterranean hotel also offers a children's pool, outdoor tennis courts, and a 24-hour health club. For a fee, parking is available.

This 5-star Alexandria hotel is smoke free.

  • 118 guestrooms or units
  • 15 levels
  • 7 dining venues
  • 2 bars by the pool
  • 2 bars or lounges
  • 2 coffee shops
  • Meeting rooms
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar on the beach
Four Seasons Hotel Alexandria at San Stefano offers 118 accommodations with DVD players and minibars. Beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LED televisions come with cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets.

This Alexandria hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include complimentary newspapers and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

The onsite spa has 14 treatment rooms including rooms for couples. Services include Thai massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Similar properties

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • DVD player
  • Free children's club
  • Free supervised activities for children
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (USD 6 per night; includes in/out privileges)
  • Valet parking on site (USD 6 per night; includes in/out privileges)
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:30 AM for a fee: USD 35 for adults and USD 35 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 2 poolside bars
  • 7 restaurants
  • A beach bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 24-hour health club
  • Art gallery
  • Beach volleyball
  • Children's pool
  • Fishing
  • Free children's club
  • Full-service spa
  • Indoor pool
  • Playground
  • Racquetball/squash
  • Sauna
  • Seasonal outdoor pool
  • Shopping mall
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

Room amenities

Entertainment

  • 32-inch LED TV with cable channels
  • DVD player

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Children's slippers
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Heated floor
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 1 to March 31:
  • One of the dining venues
  • One of the swimming pools
  • Beach

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 1 year old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 35 for adults and USD 35 for children
  • Airport shuttle fee: USD 120 per vehicle (one-way)
  • Self parking fee: USD 6 per night (in/out privileges)
  • Valet parking fee: USD 6 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons).

We should mention

  • The seasonal pool will open in May and close in October.
  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Alexandria San Stefano
Four Seasons Alexandria San Stefano
Four Seasons Hotel Alexandria San Stefano
Four Seasons Hotel Stefano
Four Seasons Stefano
Four Seasons Hotel San Stefano
Four Seasons San Stefano
Four Seasons Hotel Alexandria at San Stefano Hotel
Four Seasons Hotel Alexandria at San Stefano Alexandria
Four Seasons Hotel Alexandria at San Stefano Hotel Alexandria

Four Seasons Hotel Alexandria at San Stefano Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 243 out of 293 reviews
Rating 8 - Good. 35 out of 293 reviews
Rating 6 - Okay. 8 out of 293 reviews
Rating 4 - Poor. 3 out of 293 reviews
Rating 2 - Terrible. 4 out of 293 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rafik

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms , luxurious hotel. The beach is extremely nice and clean. The breakfast menu was very nice and fits different tastes.
Stayed 3 nights in Sep 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every detail at 4 Seasons is excellent! The beach chalet is right at the beach with beautiful gardens leading to the beach. The chalet is beautifully decorated and comfortable. The hotel is magnificent!!
Stayed 5 nights in Sep 2025

10/10 Excellent

GOHAR

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property the pool the beach the restaurant everything was beautiful and they upgraded the room to a suite which was amazing
Stayed 4 nights in Sep 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is worth every penny - the spa, tennis courts, the gym, the pools, the private beach, the breakfast, the restaurants. The staff were all so lovely, attentive and hospitable. We were upgraded to a pool terrace room which was enormous, with high and Roman style bathrooms. Would stay here again!
Stayed 2 nights in Sep 2025

10/10 Excellent

Elizabeth, Woodland Hills

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa amazing and Hisham so helpful and knowledgeable!
Stayed 3 nights in Jun 2025

8/10 Good

Luisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We very much appreciated an upgrade when we checked in. The hotel was beautiful with an attached shopping mall which came in handy. It is also an oasis in the middle of a very busy and crazy city. Staff and service were excellent! The only issue was that they combined smoking with non-smoking rooms.
Stayed 2 nights in Sep 2025

10/10 Excellent

mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
It has been a truly wonderful experience staying at this exceptional hotel in my hometown, Alexandria. From the warm welcome and complimentary room upgrade kindly offered by the delightful female receptionist (whose name, unfortunately, I cannot recall) to the dedicated team who went above and beyond to make my stay memorable, every detail reflected genuine hospitality. I deeply appreciate the outstanding service and care that made my visit so exceptional. Equally impressive was the remarkable team managing and operating the beautiful beachside restaurant. Their delicious food is undoubtedly the reason I left with a few extra pounds, and I could not be happier about it. I was truly honored to meet the managers—Mr. Abdeltawab, Mr. Moustafa, and the respectable young gentleman, Mohannad—who went out of their way to ensure our dining experience was both enjoyable and safe. Mohannad, in particular, took the extra step of recording my son’s nut allergy in the Four Seasons system and personally ensuring the chef was informed, which gave us great peace of mind. This stay has been nothing short of outstanding, and I look forward to returning soon
Stayed 2 nights in Aug 2025

10/10 Excellent

nazk

Travelled with family
Liked: Amenities, property conditions & facilities
One of the best hotels I have stayed in in terms of the beach, swimming pools, restaurants, markets, and excellent services from all hotel staff. Thank you very much.
Stayed 1 night in Aug 2025

10/10 Excellent

Ahmed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the perfect place for vacation
Stayed 4 nights in Aug 2025

8/10 Good

LIZA

Stayed 1 night in Jul 2025

10/10 Excellent

Ayman

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Check in and room service were exceptional. Additionally , the F&B services were also great.
Stayed 2 nights in Jun 2025

10/10 Excellent

Vivian

Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Mahmoud, Lucas

Liked: Cleanliness, amenities
It was great
Stayed 2 nights in Jun 2025

10/10 Excellent

Mohamed, Amman

Liked: Cleanliness, amenities, property conditions & facilities
I booked this for my mom and she says all went well!
Stayed 5 nights in Mar 2025

10/10 Excellent

Ashraf

Stayed 3 nights in May 2025

10/10 Excellent

Naila

Stayed 3 nights in May 2025

8/10 Good

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful five star hotel on the Mediterranean

The exterior facilities of the Four seasons are all beautiful. The beach area and the outdoor beach restaurant magnificent. My only complaint down grading my stay is the rooms are a bit tired and in need of a refresh. We looked at a beach villa and that to had a dated decor.
Stayed 1 night in May 2025

10/10 Excellent

Fadhil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ext
Stayed 2 nights in Apr 2025

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow and amazing as words to describe the experience at this hotel. From day 1 you are treated like family. The staff is clearly engaged with you to improve your comfort the entire time you are here. Over and Above are good words to describe the amount of effort. Expect to tip the staff, but you don't have to give an insane amount, they act happy for anything you give them. It's not the cheapest option but it's worth all of the money that you spend!
Stayed 3 nights in Apr 2025

10/10 Excellent

Mohamed Hussein

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s great hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Maher

Liked: Cleanliness, staff & service, property conditions & facilities
All good, parking was included but I had to pay 480 poind
Stayed 2 nights in Apr 2025

10/10 Excellent

Jackie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite place to stay in Alexandria. Staff is amazing, the rooms and property are beautiful. The food is excellent in all the hotel restaurants, there are also many places within walking distance. Can’t wait to return
Stayed 1 night in Mar 2025

4/10 Poor

John, Kirkland

Disliked: Property conditions & facilities
Pictures inaccurately show property is on beach - it is not. On a very busy road, very loud. Good was pretty good.
Stayed 1 night in Mar 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025