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Casa Serras Andorra

5.0 star property
Family-friendly 5-star hotel near Pyrenees Andorra Shopping Centre

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Photo gallery for Casa Serras Andorra

Sauna, steam room, sports massages, massages
Fitness facility
1 bedroom, hypo-allergenic bedding, down comforters, minibar
1 bedroom, hypo-allergenic bedding, down comforters, minibar
Reception hall

Popular amenities

  • Bar
  • Pet-friendly
  • Spa
  • Room service
  • Gym

Explore the area

View in a map
Avinguda Meritxell, 23, Andorra la Vella, AD500
  • Place, Pyrenees Andorra Shopping Centre
    ‪1 min walk‬
  • Place, Andorra Massage
    ‪6 min walk‬
  • Place, Caldea Spa
    ‪14 min walk‬
  • Airport, La Seu d'Urgell (LEU)
    ‪131 min drive‬

Room options

View all photos for Junior Suite, Corner

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Junior Suite, Corner

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Deluxe Room

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room (Grand Deluxe)

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Family Room (Grand Deluxe)

  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite (Junior)

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Family Suite (Junior)

  • Sleeps 5
  • 1 King Bed

View all photos for Family Suite

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Family Suite

  • Sleeps 7
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Room (Grand)

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Deluxe Room (Grand)

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe Room (Grand | Meritxell)

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Deluxe Room (Grand | Meritxell)

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Cinema)

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Junior Suite (Cinema)

  • Sleeps 2
  • 1 King Bed

About the area

Andorra la Vella

City center stay.With a stay at this Avenida Meritxell hotel, you'll be steps from Pyrenees Andorra Shopping Centre and Església de Santa Coloma. Church of Saint Stephen and Sant Esteve Church are also within half a mile (1 km).

What's nearby

  • Pyrenees Andorra Shopping Centre - 1 min walk - 0.0 km
  • Placa del Poble - 5 min walk - 0.4 km
  • Andorra Massage - 6 min walk - 0.6 km
  • Casa de la Vall - 6 min walk - 0.6 km
  • Caldea Spa - 14 min walk - 1.2 km

Getting around

  • L'Hospitalet-pres-l'Andorre Station - 59 min drive
  • Barcelona El Prat Airport (BCN) - 166 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪L'Orri - ‬6 min walk
  • ‪Cafeteria La Terrassa Pyrenees - ‬1 min walk
  • ‪Dos Caçadors - ‬3 min walk
  • ‪Pitaya Thaï Street Food - ‬8 min walk

About this property

Casa Serras Andorra

Family-friendly 5-star hotel near Pyrenees Andorra Shopping Centre
Casa Serras Andorra offers its guests a full-service spa, a 24-hour health club, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and a meeting room are available. Event space at this hotel measures 861 square feet (80 square meters) and includes conference space. A complimentary children's club, multilingual staff, and tour/ticket assistance are also featured at the luxury Casa Serras Andorra. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Andorra la Vella hotel is smoke free.

  • 1 building
  • 66 guestrooms or units
  • 6 levels
  • 861 sq ft of conference space
  • 80 sq m of conference space
  • Kid's club (free)
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Casa Serras Andorra offers 66 accommodations with minibars and safes. Beds feature down comforters. This Andorra la Vella hotel provides complimentary wireless Internet access.

Bathrooms include slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include sports massages and massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

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  • Pet-friendly
  • Free WiFi
4.7 out of 5, Exceptional, 570 reviews
The price is CA $368
CA $395 total
includes taxes & fees
Oct 23 - Oct 24
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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Free children's club
  • Laundry facilities
  • Separate bedroom
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Ski shuttle nearby
  • Onsite parking available only on request
  • Secured, covered self parking on site (EUR 25 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 25 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour health club
  • Free children's club
  • Full-service spa
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (43 inch wide door)
  • Hardwood flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
All guests must show a valid passport. This is the only form of identification that is accepted at this property.

Access methods

Staffed front desk

Pets

  • Pets: EUR 50 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 95.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.14 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 15 for children
  • Covered self parking fee: EUR 25 per night
  • Pet fee: EUR 50 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 95.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, onsite parking, and high chair
This property accepts major credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, onsite parking, and high chair. This property accepts major credit cards, Visa, Mastercard, Eurocard, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Carlton Plaza Hotel
Hotel Eurostars Andorra Centre La Vella
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