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Ngare Sero Mountain Lodge

4.0 star property
Family-friendly 4-star lodge with outdoor pool

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Photo gallery for Ngare Sero Mountain Lodge

Outdoor pool, open 6:30 AM to 6:30 PM, sun loungers
Terrace/patio
Garden Room DBL/TWN
Front of property
Garden Room DBL/TWN | Terrace/patio

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Free WiFi
  • Restaurant
  • Business services

Explore the area

View in a map
Leganga Road, Mount Kilmanjaro, Arusha
  • Place, Lake Duluti
    ‪18 min drive‬
  • Place, Kilimanjaro Golf & Wildlife Estate
    ‪25 min drive‬
  • Place, Arusha Golf Course
    ‪27 min drive‬
  • Airport, Kilimanjaro (JRO-Kilimanjaro Intl.)
    ‪47 min drive‬

Room options

View all photos for Garden Room DBL/TWN

Garden Room DBL/TWN

Garden Room DBL/TWN

  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Main House

Main House | Extra beds

Main House

  • Garden view
  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

About the area

Arusha

Arusha retreat .Within 9 miles (15 km) of this lodge, you'll find Kilimanjaro Golf & Wildlife Estate and Ngurdoto Crater. Arusha Golf Course is within 12 miles (20 km) and Arusha International Conference Centre is within 16 miles (25 km).
View more Lodges in ArushaOpens in a new window

What's nearby

  • Lake Duluti - 18 min drive - 10.0 km
  • Kilimanjaro Golf & Wildlife Estate - 25 min drive - 10.1 km
  • Arusha Golf Course - 27 min drive - 19.3 km
  • Arusha Clock Tower - 28 min drive - 21.5 km
  • Ngurdoto Crater - 29 min drive - 14.4 km

Getting around

  • Kilimanjaro (JRO-Kilimanjaro Intl.) - 57 min drive

Restaurants

  • ‪Rotterdam Garden - ‬5 min drive
  • ‪Lake Duluti Lodge - ‬13 min drive
  • ‪Tanz-Hands - ‬5 min drive
  • ‪SAZAN - ‬17 min drive
  • ‪Njeree's Bistro - ‬6 min drive

About this property

Ngare Sero Mountain Lodge

Family-friendly 4-star lodge with outdoor pool
Ngare Sero Mountain Lodge offers its guests a full-service spa and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A library, a terrace, and an arcade/game room are also featured at the family-friendly Ngare Sero Mountain Lodge.

Smoking is allowed in designated areas at this 4-star Arusha lodge.

  • 1 floor
  • 15 guestrooms or units
  • 5 buildings
  • Built in 1905
  • Buffet breakfast (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Coffee in lobby
  • Self-service laundry
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Game room or arcade
  • Library
  • Terrace
  • Gift shop
  • Fireplace in lobby
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Dining venue
Ngare Sero Mountain Lodge offers 15 accommodations with complimentary toiletries. Rooms open to balconies or patios. These individually decorated and furnished accommodations have separate sitting areas and include desks. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include shower/tub combinations. Housekeeping is offered daily and in-room massages can be requested.
Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, Thai massages, body scrubs, and body treatments.

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Exterior
Four Points By Sheraton Arusha, The Arusha Hotel
  • Pool
  • Hot tub
  • Kids pool
  • Parking included
4.4 out of 5, Excellent, 160 reviews
The price is CA $246
CA $306 total
includes taxes & fees
Mar 14 - Mar 15
Four Points By Sheraton Arusha, The Arusha Hotel

Property amenities

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Free supervised activities for children
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Playground

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Boat tours
  • Ecotours
  • Full-service spa
  • Hiking/biking trails
  • Horseback riding/rentals
  • Library
  • Outdoor pool
  • Playground
  • Yoga classes

Accessibility

  • No elevator

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Limited room service

More

  • Desk
  • Individual decor
  • Individual furnishings
  • Living room
  • Separate sitting area

Policies

Check-in

Check-in start time: noon; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

  • Pets and service animals are not allowed at Ngare Sero Mountain Lodge

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (December 24) Gala Dinner per adult: USD 35
  • Christmas Eve (December 24) Gala Dinner per child: USD 18.00 (up to 12 years old)
  • Christmas Day (December 25) Gala Dinner per adult: USD 35.00
  • Christmas Day (December 25) Gala Dinner per child: USD 18.00 (up to 12 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: USD 35.00
  • New Year's Eve (December 31) Gala Dinner per child: USD 18.00 (up to 12 years old)

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Pool access available from 6:30 AM to 6:30 PM.
  • Reservations are needed for massage services. For reservations, contact the lodge before arrival using the contact information on the booking confirmation.
  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Ngare Sero Mountain Lodge Arusha
Ngare Sero Mountain Arusha
Ngare Sero Mountain
Ngare Sero Mountain
Ngare Sero Mountain Lodge Lodge
Ngare Sero Mountain Lodge Arusha
Ngare Sero Mountain Lodge Lodge Arusha

Frequently asked questions

How close is Ngare Sero Mountain Lodge to the airport?

Ngare Sero Mountain Lodge is 19 mi (58-min drive) away from the Arusha (ARK) airport, the closest popular airport to the property.

Does Ngare Sero Mountain Lodge have an airport shuttle?

Airport shuttle services are not available at Ngare Sero Mountain Lodge.

Does Ngare Sero Mountain Lodge offer free breakfast?

Ngare Sero Mountain Lodge offers free buffet breakfast every day from 7 AM to 11 AM.

Is there a casino at Ngare Sero Mountain Lodge?

No, there is no casino at this lodge.

What time is check-in at Ngare Sero Mountain Lodge?

Check-in start time: noon; Check-in end time: 8:00 PM.

Is there free parking at Ngare Sero Mountain Lodge?

Free parking is not available at this lodge.

Does Ngare Sero Mountain Lodge have a pool?

Ngare Sero Mountain Lodge features an outdoor pool. Guests can enjoy pool access from 6:30 AM to 6:30 PM.

Does Ngare Sero Mountain Lodge have a restaurant?

Ngare Sero Mountain Lodge is home to Lodge Restaurant, which features garden views.

Does Ngare Sero Mountain Lodge have a spa?

This lodge has a spa, which features body scrubs, body treatments, and deep-tissue massages.

How close is Ngare Sero Mountain Lodge to downtown Arusha?

Ngare Sero Mountain Lodge is 12.8 mi away from Arusha.

Ngare Sero Mountain Lodge Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 16 out of 17 reviews
Rating 8 - Good. 1 out of 17 reviews
Rating 6 - Okay. 0 out of 17 reviews
Rating 4 - Poor. 0 out of 17 reviews
Rating 2 - Terrible. 0 out of 17 reviews

10/10

Cleanliness

10/10

Staff & service

9.2/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, great food service, friendly staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds. Excellent service
Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Staff was great. Food was great. Property was great. Natural setting with birds and monkeys was really great. On a clear day you can see the top of Kilimanjaro as you have a gin and tonic on the veranda in the photo. Monkeys would be playing overhead as you were eating on a terrace overlooking a bird paradise. Horseback riding was great through the village and jungly terrain. Gift shop was great compared to others I saw in Tanzania and we spent loads there. Pool was great. Wonderful place to relax before or after the rigors of a safari to the the Serengeti. Also loved Baloo.

10/10 Excellent

Lois

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 6 nights in Oct 2019

10/10 Excellent

Ravi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

RinNYC, New York, NY

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Charming buildings, super helpful and friendly staff, wonderful birds and animals. Not fancy, not high tech, but still very comfortable. Gives you a sense of what it must have been like when Tanzania was a British colony. A relaxing and enjoyable place to spend your first days in Tanzania.
Stayed 2 nights in Aug 2019

10/10 Excellent

marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2019

10/10 Excellent

robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's like a real life Shangri La. An oasis on the outskirts of Arusha. Very peaceful and exotic.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and peaceful place with lovely grounds. Especially good for birdwatchers with over 200 species.
Stayed 4 nights in Jan 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is like the Garden of Eden......beautiful, natural, peaceful. Excellent food, beautiful accommodations, interesting activities, very gracious and accommodating staff.
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

10/10 Excellent

Dag

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

high recommended

Exerything was excellent!
Stayed 2 nights in Jul 2018