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Kimpton Hotel Arras by IHG

4.0 star property
4-star hotel near Asheville Art Museum

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Photo gallery for Kimpton Hotel Arras by IHG

2 restaurants, breakfast, lunch, dinner served; local cuisine
Exterior
Exterior
View from room
Terrace/patio

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
7 Patton Avenue, Asheville, NC, 28801
  • Place, Pack Square
    ‪3 min walk‬
  • Place, Harrah's Cherokee Center - Asheville
    ‪6 min walk‬
  • Place, The Orange Peel
    ‪6 min walk‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪17 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

Designer toiletries, hair dryer, bathrobes, slippers

Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

9.6 out of 10
Exceptional
(5 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View

Frette Italian sheets, premium bedding, down comforters, minibar

Room, 1 King Bed, City View

9.8 out of 10
Exceptional
(48 reviews)
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mountain View

Frette Italian sheets, premium bedding, down comforters, minibar

Room, 1 King Bed, Mountain View

9.6 out of 10
Exceptional
(35 reviews)
  • 35 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Essential)

Designer toiletries, hair dryer, bathrobes, slippers

Room (Essential)

9.4 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Room, 2 Queen Beds, Mountain View

Room, 2 Queen Beds, Mountain View

Room, 2 Queen Beds, Mountain View

9.4 out of 10
Exceptional
(21 reviews)
  • 35 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Communications)

Frette Italian sheets, premium bedding, down comforters, minibar

Room, 2 Queen Beds, Accessible (Communications)

9.8 out of 10
Exceptional
(8 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View

Frette Italian sheets, premium bedding, down comforters, minibar

Room, 2 Queen Beds, City View

9.8 out of 10
Exceptional
(19 reviews)
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Frette Italian sheets, premium bedding, down comforters, minibar

Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

9.8 out of 10
Exceptional
(6 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Communications)

Frette Italian sheets, premium bedding, down comforters, minibar

Room, 1 King Bed, Accessible (Communications)

9.6 out of 10
Exceptional
(4 reviews)
  • 35 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

Frette Italian sheets, premium bedding, down comforters, minibar

Studio Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(4 reviews)
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, City View

Frette Italian sheets, premium bedding, down comforters, minibar

Studio Suite, 1 King Bed, City View

9.6 out of 10
Exceptional
(4 reviews)
  • 56 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed, Mountain View

Luxury Suite, 1 King Bed, Mountain View

Luxury Suite, 1 King Bed, Mountain View

  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Mobility Accessible (Communications)

Frette Italian sheets, premium bedding, down comforters, minibar

Studio Suite, 1 King Bed, Mobility Accessible (Communications)

  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Mountain View

Frette Italian sheets, premium bedding, down comforters, minibar

Studio Suite, 1 King Bed, Mountain View

9.8 out of 10
Exceptional
(25 reviews)
  • 56 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

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About the area

Asheville

Downtown Asheville stay.A stay at this Downtown Asheville hotel places you steps from Asheville Art Museum and within a 5-minute walk of Pack Square. Grove Arcade and The Orange Peel are also within half a mile (1 km).

What's nearby

  • Asheville Art Museum - 2 min walk - 0.2 km
  • Pack Square - 3 min walk - 0.3 km
  • Grove Arcade - 4 min walk - 0.4 km
  • Harrah's Cherokee Center - Asheville - 6 min walk - 0.6 km
  • The Orange Peel - 6 min walk - 0.6 km

Getting around

  • Asheville Regional Airport (AVL) - 22 min drive

Restaurants

  • ‪Itto Ramen & Japanese Tapas - ‬1 min walk
  • ‪French Broad Chocolate Lounge - ‬1 min walk
  • ‪One World Brewing - ‬1 min walk
  • ‪White Duck Taco Shop - ‬2 min walk
  • ‪Old Europe Pâtisserie - ‬2 min walk

About this property

Kimpton Hotel Arras by IHG

4-star hotel near Asheville Art Museum
Kimpton Hotel Arras by IHG offers its guests a 24-hour fitness center and complimentary bicycles. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

There's an onsite business center. Event space at this hotel measures 3000 square feet (279 square meters) and includes conference space. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly Kimpton Hotel Arras by IHG. Parking is available for a fee.

This 4-star Asheville hotel is smoke free.

  • 128 guestrooms or units
  • 2 dining venues
  • 3000 sq ft of conference space
  • 279 sq m of conference space
  • Manager's reception (free)
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Elevator
  • No smoking on site
  • Bar or lounge
Kimpton Hotel Arras by IHG offers 128 accommodations with minibars and safes. Beds feature Frette Italian sheets, down comforters, and premium bedding. Televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

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Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 32 per night)
  • Limited onsite valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 16 to 30 for adults and USD 16 to 25 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Free bicycle rentals

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 50-inch TV with cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Frette Italian sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 16 to 30 for adults, and USD 16 to 25 for children
  • Valet parking fee: USD 32 per night
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. 

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Kimpton Hotel Arras
Kimpton Arras By Ihg Asheville
Kimpton Hotel Arras by IHG Hotel
Kimpton Hotel Arras an IHG Hotel
Kimpton Hotel Arras by IHG Asheville
Kimpton Hotel Arras by IHG Hotel Asheville

Kimpton Hotel Arras by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 896 out of 1023 reviews
Rating 8 - Good. 75 out of 1023 reviews
Rating 6 - Okay. 28 out of 1023 reviews
Rating 4 - Poor. 12 out of 1023 reviews
Rating 2 - Terrible. 12 out of 1023 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Chuck

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 3 nights in Oct 2025

10/10 Excellent

Julie

Liked: Cleanliness, amenities
We have stayed at the Charlottesville’s and Asheville Kimpton Hotel. Both properties and staff have been excellent. Friendly staff and comfortable rooms. The only area that could use an update is the exercise room. Both properties had broken equipment. They could use a regular recumbent or upright exercise bike too
Stayed 1 night in Oct 2025

6/10 Okay

Doria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel website says soundproof rooms...they are not..not even close
Stayed 2 nights in Oct 2025

10/10 Excellent

Lisa

Stayed 3 nights in Oct 2025

10/10 Excellent

Traci

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great vibe - loved all the dog guests!
Stayed 1 night in Sep 2025

8/10 Good

Milana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, well designed ADA room. Restaurant menu very limited and expensive. Parking also too expensive
Stayed 5 nights in Sep 2025

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel service was amazing, very clean and everyone was extremely friendly. It was within walking distance to any shop we needed as well. Would definitely stay here again when we come to Asheville.
Stayed 3 nights in Sep 2025

10/10 Excellent

Elan, Georgetown

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff. Could not have been nicer and more helpful.
Stayed 3 nights in Sep 2025

10/10 Excellent

Heather

Liked: Cleanliness
Stayed 4 nights in Jul 2025

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for celebrating our Anniversary

We just celebrated our 25th Wedding Anniversary in Asheville and the Kimpton went above and beyond to make us feel special. From restaurant recommendations to the friendly service to helping me arrange for flowers in our room. Plus they made sure we had a great view from our room and wrote a wonderful note and gave us a complimentary bottle of bubbly that we saved for our actual anniversary to have a toast. Bravo, Kimpton! Thank you for making us feel special and helping us celebrate.
Stayed 4 nights in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

6/10 Okay

Ruth, Sterling

Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being the the heart of Asheville, we could walk to everything. We didn't touch our car after arriving. Lots of things happening in downtown. Love Asheville.
Stayed 2 nights in Sep 2025

10/10 Excellent

Mary, Chicago

Travelled with group
Liked: Staff & service
Beautiful hotel!
Stayed 2 nights in Sep 2025

10/10 Excellent

Renae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, sleek and elegant
Stayed 2 nights in Aug 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Need more outlets for electronics. Need better lighting. Lighting too dim.
Stayed 4 nights in Sep 2025

10/10 Excellent

GEORGE

Stayed 1 night in Sep 2025

10/10 Excellent

Susie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

4/10 Poor

Michelle, Holly Springs

Stayed 2 nights in Sep 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Lovely hotel and lovely people
Stayed 1 night in Sep 2025

10/10 Excellent

Kathy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

The staff were very welcoming and helpful at every turn. The room was wonderful with a very comfortable bed!
Stayed 1 night in Sep 2025

10/10 Excellent

Brooke

Stayed 2 nights in Sep 2025

6/10 Okay

Erica

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Great rooms but unhelpful front desk staff.

Room was great, but front desk guy on the morning of September 16, 2025 is a real piece of work and needs to be trained in customer service. Went downstairs to request toilet paper and his rude response was “housekeeping handles this”. Well I don’t know or care who handles it, or how to contact housekeeping, I just need my toilet paper. A better response would have been “No problem, I’ll call housekeeping to get this for you, what’s your room number?” I waited at least 15 minutes and had to make another call to the front desk before toilet paper arrived. Can this hotel keep some TP at the front desk like some other hotels do?
Stayed 3 nights in Sep 2025

10/10 Excellent

William, Raleigh

Stayed 1 night in Sep 2025