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Kimpton Hotel Arras by IHG

4.0 star property
Hotel with 2 restaurants, steps from Asheville Art Museum

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Photo gallery for Kimpton Hotel Arras by IHG

Room, 2 Queen Beds, Mountain View
Luxury Suite, 1 King Bed, Mountain View
Exterior
Frette Italian sheets, premium bedding, down comforters, minibar
Lobby

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk

Explore the area

View in a map
7 Patton Avenue, Asheville, NC, 28801
  • Place, Pack Square
    ‪3 min walk‬
  • Place, Harrah's Cherokee Center - Asheville
    ‪6 min walk‬
  • Place, The Orange Peel
    ‪6 min walk‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪19 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

Designer toiletries, hair dryer, bathrobes, slippers

Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

9.6 out of 10
Exceptional
(5 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View

Frette Italian sheets, premium bedding, down comforters, minibar

Room, 1 King Bed, City View

9.8 out of 10
Exceptional
(47 reviews)
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mountain View

Frette Italian sheets, premium bedding, down comforters, minibar

Room, 1 King Bed, Mountain View

9.6 out of 10
Exceptional
(33 reviews)
  • 35 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Essential)

Designer toiletries, hair dryer, bathrobes, slippers

Room (Essential)

9.4 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Room, 2 Queen Beds, Mountain View

Room, 2 Queen Beds, Mountain View

Room, 2 Queen Beds, Mountain View

9.4 out of 10
Exceptional
(20 reviews)
  • 35 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Communications)

Frette Italian sheets, premium bedding, down comforters, minibar

Room, 2 Queen Beds, Accessible (Communications)

9.8 out of 10
Exceptional
(8 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View

Frette Italian sheets, premium bedding, down comforters, minibar

Room, 2 Queen Beds, City View

9.8 out of 10
Exceptional
(19 reviews)
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Frette Italian sheets, premium bedding, down comforters, minibar

Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

9.8 out of 10
Exceptional
(6 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Communications)

Frette Italian sheets, premium bedding, down comforters, minibar

Room, 1 King Bed, Accessible (Communications)

9.6 out of 10
Exceptional
(4 reviews)
  • 35 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

Frette Italian sheets, premium bedding, down comforters, minibar

Studio Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(4 reviews)
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, City View

Frette Italian sheets, premium bedding, down comforters, minibar

Studio Suite, 1 King Bed, City View

9.6 out of 10
Exceptional
(4 reviews)
  • 56 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed, Mountain View

Luxury Suite, 1 King Bed, Mountain View

Luxury Suite, 1 King Bed, Mountain View

  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Mobility Accessible (Communications)

Frette Italian sheets, premium bedding, down comforters, minibar

Studio Suite, 1 King Bed, Mobility Accessible (Communications)

  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Mountain View

Frette Italian sheets, premium bedding, down comforters, minibar

Studio Suite, 1 King Bed, Mountain View

9.8 out of 10
Exceptional
(25 reviews)
  • 56 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

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About the area

Asheville

Downtown Asheville stay.A stay at this Downtown Asheville hotel places you steps from Asheville Art Museum and within a 5-minute walk of Pack Square. Grove Arcade and The Orange Peel are also within half a mile (1 km).

What's nearby

  • Pack Square - 3 min walk - 0.3 km
  • Wicked Weed Brewing - 5 min walk - 0.4 km
  • Harrah's Cherokee Center - Asheville - 6 min walk - 0.6 km
  • The Orange Peel - 6 min walk - 0.6 km
  • Biltmore Estate - 9 min drive - 7.3 km

Getting around

  • Asheville Regional Airport (AVL) - 22 min drive

Restaurants

  • ‪Itto Ramen & Japanese Tapas - ‬1 min walk
  • ‪French Broad Chocolate Lounge - ‬1 min walk
  • ‪One World Brewing - ‬1 min walk
  • ‪White Duck Taco Shop - ‬2 min walk
  • ‪Old Europe Pâtisserie - ‬2 min walk

About this property

Kimpton Hotel Arras by IHG

4-star hotel near Asheville Art Museum
Kimpton Hotel Arras by IHG offers its guests a 24-hour fitness center and complimentary bicycles. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

There's an onsite business center. Event space at this hotel measures 3000 square feet (279 square meters) and includes conference space. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly Kimpton Hotel Arras by IHG. Parking is available for a fee.

This 4-star Asheville hotel is smoke free.

  • 128 guestrooms or units
  • 2 dining venues
  • 3000 sq ft of conference space
  • 279 sq m of conference space
  • Manager's reception (free)
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Elevator
  • No smoking on site
  • Bar or lounge
Kimpton Hotel Arras by IHG offers 128 accommodations with minibars and safes. Beds feature Frette Italian sheets, down comforters, and premium bedding. Televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

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Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 32 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 16 to 30 for adults and USD 16 to 25 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Free bicycle rentals

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 50-inch TV with cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Frette Italian sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 16 to 30 for adults, and USD 16 to 25 for children
  • Valet parking fee: USD 32 per night
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. 

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Kimpton Hotel Arras
Kimpton Arras By Ihg Asheville
Kimpton Hotel Arras by IHG Hotel
Kimpton Hotel Arras an IHG Hotel
Kimpton Hotel Arras by IHG Asheville
Kimpton Hotel Arras by IHG Hotel Asheville

Reviews

Kimpton Hotel Arras by IHG Reviews

9.6

Exceptional

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 885 out of 1007 reviews
Rating 8 - Good. 77 out of 1007 reviews
Rating 6 - Okay. 23 out of 1007 reviews
Rating 4 - Poor. 9 out of 1007 reviews
Rating 2 - Terrible. 13 out of 1007 reviews

Reviews

10/10 Excellent

Harry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really spacious rooms, great am coffee set up in the lobby. Daily report fee is a rip off.
Stayed 5 nights in Aug 2025

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Ankita

Stayed 2 nights in Jul 2025

10/10 Excellent

Paul, Chicago

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel with an amazing location in Asheville!
Stayed 2 nights in Jul 2025

8/10 Good

Aneela

Great property that is incredibly kind and sweet to my senior kitty.
Stayed 2 nights in Jul 2025

10/10 Excellent

Angie

Stayed 5 nights in Jun 2025

10/10 Excellent

Charlie, RALEIGH

All Kimpton properties are
Stayed 2 nights in Jun 2025

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very secure with the elevators’ design using room card keys. Right in the middle of great food and nightlife- we had a beautiful view of the park at the center of town and our room had a chaise divan parallel with the giant window to chill on and people-watch (there was a juggling unicyclist hanging out). Comfiest hotel bed I’ve ever slept upon, and that’s high praise indeed.
Stayed 1 night in Jun 2025

10/10 Excellent

Darbara

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and property. I appreciated each staff member that I encountered. It was a welcoming stay and probably the best hotel location in all of Asheville. I look forward to coming back.
Stayed 2 nights in Jun 2025

10/10 Excellent

Christina, Key Biscayne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, great food, spacious rooms, outstanding service.
Stayed 2 nights in Jun 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay here.

Hotel is modern and rooms are well thought out, reasonably spacious. We were easilly able to get adjoining rooms so our whole family could share space better. Location was ideal for strolling/shopping/dining nearby. Only complaint would be a lapse in housekeeping one day when we did not get fresh towels which were quite needed. Not addressed despite calling front desk. Despite this, would not hesitated to stay here again
Stayed 3 nights in Jun 2025

8/10 Good

Lynn

Stayed 1 night in Jun 2025

10/10 Excellent

john

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice room w a great view of the mountains...courteous staff...fair price
Stayed 1 night in Jun 2025

10/10 Excellent

Herbert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My 4th stay in as many months. Always pleased with the comfort, style and friendly staff.
Stayed 2 nights in Jun 2025

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Roberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Hotel was impeccable. A++ Service.
Stayed 1 night in Jun 2025

10/10 Excellent

Marcos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed several nights during a week in June 2025. From the airport you have to pay attention that directions take you to the front of the building whereas valet parking is on the side on a one way street. Valets were super friendly and helpful, check in with Quentin was easy and smooth. A nice perk was that they offered complimentary wine and margaritas at happy hour. The hotel is clean and modern. The room was great, except they have barn doors to the restroom, which I typically don't love. Overall the cleanliness was on point. The Kimpton's bar and restaurant were both really nice and the food at Borgello's was really good. I was pleasantly surprised by the quality and the service was superb. The hotel is right in the middle of everything, a few minutes walk to Old Europe bakery where they are known for their cheese Danishes and coffee was great. There are lots of artisan shops in the area where you can support local artists and buy unique gifts and souvenirs to take home. Attended a show at the Orange Peel which was a ten minute stroll from the Kimpton and next door to the Wicked Weed Brewery, which were both a great experience. All in all the Kimpton is the perfect location for a nice and reasonably priced hotel to experience much of what downtown Asheville has to offer. Will continue to stay here as I visit family once or twice a year.
Stayed 4 nights in Jun 2025

10/10 Excellent

Yumiko

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location in down, friendly staff. Great amenities, including a social hour. Highly recommend.
Stayed 1 night in Jun 2025

10/10 Excellent

JATHAN

Stayed 1 night in Jun 2025

10/10 Excellent

Alan

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Robin, Grasonville

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great property, friendly staff, attentive housekeeping, perfect location, walked to lots of places, very clean.
Stayed 3 nights in Jun 2025

10/10 Excellent

Kari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Coleen

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025