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Airport Palms Hotel

3.0 star property
3-star hotel in Mangere

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Photo gallery for Airport Palms Hotel

Breakfast area
Hallway
Down comforters, desk, iron/ironing board, free WiFi
Dining
Flat-screen TV

Reviews

7.0 out of 10
Good

Popular amenities

  • Free WiFi
  • Breakfast available
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
190 Kirkbride Road, Auckland, 2022
  • Place, Moana Nui-a Kiwa Pool and Leisure Centre
    ‪18 min walk‬
  • Place, Ambury Regional Park
    ‪4 min drive‬
  • Place, Sky Tower
    ‪19 min drive‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪7 min drive‬

Room options

View all photos for Queen Room with Free Round-Trip Airport Transfer

Down comforters, desk, iron/ironing board, free WiFi

Queen Room with Free Round-Trip Airport Transfer

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Garden View Queen Room with Free Round-Trip Airport Transfer

Down comforters, desk, iron/ironing board, free WiFi

Garden View Queen Room with Free Round-Trip Airport Transfer

  • Garden view
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Twin Room with Free Round-Trip Airport Transfer

Down comforters, desk, iron/ironing board, free WiFi

Standard Twin Room with Free Round-Trip Airport Transfer

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Garden View Twin room with Free Round-Trip Airport Transfer

Down comforters, desk, iron/ironing board, free WiFi

Garden View Twin room with Free Round-Trip Airport Transfer

  • Garden view
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Twin Room with Free Round-Trip Airport Transfer

Down comforters, desk, iron/ironing board, free WiFi

Deluxe Twin Room with Free Round-Trip Airport Transfer

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

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About the area

Auckland

Mangere stay.Your stay at this Mangere hotel places you within 3 miles (5 km) of Ambury Regional Park and Mount Mangere. Otuataua Stonefields and Butterfly Creek are also within 3 miles (5 km).

What's nearby

  • Moana Nui-a Kiwa Pool and Leisure Centre - 18 min walk - 1.5 km
  • Ambury Regional Park - 4 min drive - 2.2 km
  • Eden Park - 16 min drive - 19.1 km
  • Sky Tower - 19 min drive - 20.2 km
  • Spark Arena - 19 min drive - 21.3 km

Getting around

  • Auckland Onehunga Station - 8 min drive
  • Auckland Intl. Airport (AKL) - 7 min drive

Restaurants

  • ‪St Pierre's Sushi & Seafood - ‬6 min drive
  • ‪The Gaff Cafe & Eatery - ‬4 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Island Bbq - ‬17 min walk
  • ‪St Pierre's Sushi & Seafood - ‬4 min drive

About this property

Airport Palms Hotel

3-star hotel in Mangere
As a guest of Airport Palms Hotel, you'll find a terrace, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. Airport Palms Hotel also features a garden, a picnic area, and laundry facilities.

Smoking is allowed in designated areas at this 3-star Auckland hotel.

  • 39 guestrooms or units
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • Outdoor picnic space
  • Smoking in designated areas
Airport Palms Hotel offers 39 accommodations with coffee/tea makers and complimentary toiletries. Rooms open to balconies. Beds feature down comforters. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

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CA $261 total
includes taxes & fees
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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV with cable/satellite channels

Bedroom

  • Down comforter

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2 AM
Minimum check-in age: 17

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 150.00 per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve rollaway/extra beds. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Airport Palms Hotel Mangere
Airport Palms Mangere
Airport Palms Hotel Hotel
Airport Palms Hotel Auckland
Airport Palms Hotel Hotel Auckland

Frequently asked questions

How close is Airport Palms Hotel to the airport?

Airport Palms Hotel is 3.2 mi (7-min drive) away from the Auckland Intl. Airport (AKL) airport, the closest popular airport to the property.

Does Airport Palms Hotel have an airport shuttle?

Airport shuttle services are not available at Airport Palms Hotel.

How close is Airport Palms Hotel to the beach?

This hotel is 17.2 mi (26-min drive) from St. Helier's Bay Beach and 19.5 mi (33-min drive) from Kohimarama Beach. Don't forget your sunscreen!

Does Airport Palms Hotel offer free breakfast?

Airport Palms Hotel does not offer free breakfast.

Is there a casino at Airport Palms Hotel?

No, there is no casino at this hotel, but SkyCity Casino (18-min drive) is nearby.

What time is check-in at Airport Palms Hotel?

Check-in start time: 2 PM; Check-in end time: 2 AM.

Is there free parking at Airport Palms Hotel?

Free parking is not available at this hotel.

Does Airport Palms Hotel have a pool?

Airport Palms Hotel does not have a pool.

Does Airport Palms Hotel have a spa?

There are no spa services available at this hotel.

How close is Airport Palms Hotel to downtown Auckland?

Airport Palms Hotel is 8.6 mi away from Auckland.

Airport Palms Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 70 out of 373 reviews
Rating 8 - Good. 130 out of 373 reviews
Rating 6 - Okay. 101 out of 373 reviews
Rating 4 - Poor. 52 out of 373 reviews
Rating 2 - Terrible. 20 out of 373 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenent for our stay.nice clean accommodation.enjoyed our stay
Stayed 1 night in Feb 2021

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The property is in need of Repairs. Swimming pool was empty and dusty. Bathroom door would not close, paint work needs touching up had to wear slippers on room carpet, otherwise Toilets, Shower, Sink, fridge and Bed linen were all clean.
Stayed 2 nights in Jan 2021

8/10 Good

Mike, Bay of Islands

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Secure car park that was locked at night Helpful staff and good value, could do with some investment, cracked floor tiles in bathroom and maintenance neglected, but was cheap, pretty clean and comfortable bed
Stayed 1 night in Jan 2021

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible experience! Room was low quality, service was shocking - ended up leaving. Boom box party started up in the room next door at 9pm. Went to complain to reception who did nothing about it!!!
Stayed 1 night in Jan 2021

6/10 Okay

Verified traveller

Disliked: Staff & service
Stayed 2 nights in Dec 2020

4/10 Poor

Marc

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

8/10 Good

shane, Auckland

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
nice, pleasant venue, nil air con so was really warm in the room, they had a fan but it wasnt enough to cope with the warmth and climate. and pool was part full and green and closed off - it wouldve made up for nil air con if this was operational
Stayed 3 nights in Dec 2020

4/10 Poor

Georgina, Christchurch

Liked: Staff & service
Disliked: Property conditions & facilities
The room itself was fine, but the seals around the sliding door and windows seemed non existent so even though we had all windows and doors closed - it sounded like they were open all night and was very loud. The worst part was when people were smoking outside their room next door, our whole room smelt like smoke as it came in around the closed windows.
Stayed 1 night in Dec 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable stay

Very enjoyable stay. Friendly and helpful desk staff. Plenty of on-site parking. Clean room, comfortable bed. Good value for money stay.
Stayed 1 night in Nov 2020

2/10 Terrible

CJ

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't waste your time

It's too dirty. The bathroom is full of mold. Cold and noisy room, swimming pool and other facilities that are so different from the photo. Only one good point is price
Stayed 2 nights in Nov 2020

10/10 Excellent

Carleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was exactly what I expected. Very generous with airport transfers, much appreciated. Easy and obliging concierge. Thank you
Stayed 1 night in Nov 2020

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The property is pretty warn down. the roof was peeling in the bath room, the outdoor decking is dangerous as there are bits of wood not nailed in. Quite unstable. The rooms have the basics, it does not feel as clean due to the worn down nature. The original booking said it was non-refundable and came with a free airport shuttle service. However, after making the non-refundable booking, I got a message from the hotel to say "the shuttle service is not operating, sorry for the inconvenience". You get what you pay for, even thought it could still be a little cheaper. Staff are friendly and helpful.
Stayed 2 nights in Nov 2020

8/10 Good

George

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

6/10 Okay

Karena, Nelson

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good price, pleasant and helpful staff, free WIFI, comfortable bed, located close to airport with free parking. Disappointed that pool was unusable, decor pretty shabby and needed to get a staff member to tune TV in. Potholes, rubbish and generally unkempt car park was a bit off putting.
Stayed 1 night in Nov 2020

10/10 Excellent

J, Auckland

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fine the room itself. It is abit tired and old and could do with some work on the outside but overall its fine.
Stayed 1 night in Oct 2020

8/10 Good

Andrew, Brisbane

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was nice. If you're after a no frills stay that's nice and clean with a comfy bed before getting on a flight then this is it.. Staff were friendly and can't beat a free ride to the airport. Even if it is 5 min away
Stayed 1 night in Oct 2020

6/10 Okay

Bill, Ahipara

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
What u get for the price bed was good TV didn’t work Cups needed a good wash Security chain was broken I asked to shift room as the neighbours TV was loud
Stayed 1 night in Oct 2020

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2020

10/10 Excellent

Tangiwai, Auckland

Travelled with partner
Liked: Cleanliness
The property was fine. It was tidy and comfortable
Stayed 1 night in Sep 2020

8/10 Good

Tangiwai, Tamaki Makaurau

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The customer service was excellent. Would have been nice to have had access to a microwave and forks Nd knives otherwise very clean and comfortable.
Stayed 1 night in Aug 2020

2/10 Terrible

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Shower was flooded broken tiles in bathroom only one body wash
Stayed 1 night in Aug 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They don’t answer messages. No customer service. Cheap prices but you get what you pay for.
Stayed 1 night in Aug 2020

8/10 Good

Jomex

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

6/10 Okay

MTHead, Wellington New Zealand

Business traveller
Whilst the venue is in a very handy location especially to the Airport. It is very tired and a bit run down with some of the room amenities such as the bathrooms shown some real wear and tear. There was no one on reception when I arrived so had to leave and come back and no lighting in the car park so very hard to see where to go to get to the room. The Bed however was comfortable
Stayed 2 nights in Jul 2020

10/10 Excellent

Sharl, Auckland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service, nicely greeted on arrival. Clean room no complains
Stayed 1 night in Jul 2020