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Hotel Description

Family-friendly 3-star hotel near Queen Street Shopping District

Auckland Central Business District stay

Within a 10-minute walk of this Auckland Central Business District hotel, you'll find Queen Street Shopping District and The Civic Theater. Sky Tower and University of Auckland are also within half a mile (1 km).

Family-friendly fun

Free WiFi in public areas, a garden, and a picnic area are available at this hotel. Families will appreciate the arcade/game room and onsite laundry facilities. Self parking is offered and multilingual staff can provide around-the-clock assistance.

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max
CA $117* Per night/room 11 Apr. - 12 Apr.

Single Room, 1 Single Bed, Ensuite

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Triple Room, 3 Single Beds

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Superior Room, 1 Queen Bed, Ensuite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Twin Room, 2 Single Beds, Ensuite

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

City Lodge Accommodation ratings based on 1 Verified Reviews

Review Summary
2.0 out of 5 2.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 2.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for City Lodge Accommodation

2 out of 5
The facilities and service while we were at the property were satisfactory. However the hotel held a USD $89 bond for damages on my credit card. I was assured at checkout that this would be refunded immediately to my card. It was not. Two days later I get a message from the hotel requesting all my credit card information in an insecure way, and saying I must upload images of my ID, credit card, and form with all my card details. This is totally unprofessional and not secure. And Travelocity doesn't support the upload of attachments anyway. The hotel should simply refund the charge back to my card. VERY DISSATISFIED. Avoid this hotel!

Posted by , from Charlottesville on 9 Dec. 2023

Was this review helpful to you?
Comment from Hotel Management

10 Dec. 2023 by Ekas

We extend our apologies for the inconvenience you experienced. Our website highlights our security measures, yet we understand your concerns. We have refunded the bond already as per your reservation, and it should reflect in your account. Your feedback helps us enhance our communication on refund procedures. Should you require further assistance, please contact us at your convenience.Kind regards,City lodge management

About the City Lodge Accommodation - Hostel

Location 150 Vincent Street, Auckland, 1010

Property Features

As a guest of City Lodge Accommodation, you'll find tour/ticket assistance, an arcade/game room, and multilingual staff. WiFi is free in public spaces. The family-friendly City Lodge Accommodation also features gift shops/newsstands, a garden, and a picnic area. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star Auckland hotel is smoke free.

  • 99 guestrooms or units
  • 8 levels
  • Built in 2005
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Arcade/game room
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Auckland Britomart Station (2 km / 1.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

City Lodge Accommodation offers 99 accommodations with safes and coffee/tea makers. A pillow menu is available. Guests can make use of the shared/communal kitchen. Bathrooms include showers. Flat-screen televisions come with digital channels. Housekeeping is provided daily.

  • Communal kitchen access
  • Flat-screen television
  • Digital channels
  • Refrigerator
  • Coffee maker
  • Pillow options
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Safe
  • Desk
  • Heating
  • Portable fan
  • Ensuite bathroom

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 2:00 AM

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Guests who do not present a valid credit card at check-in will be charged a cash security deposit of NZD 70.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts major credit cards, Visa, and Mastercard. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

  • Children stay free
  • Noise-free rooms not guaranteed
  • One child stays free
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Children stay free 2
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 140 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: NZD 25 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • City Accommodation Backpacker
  • City Accommodation Backpacker Auckland
  • City Lodge Accommodation Backpacker Auckland
  • City Lodge Backpacker
  • City Lodge Accommodation Hotel
  • City Lodge Accommodation Hostel
  • City Lodge Accommodation Auckland
  • City Lodge Accommodation Hotel Auckland

You should know

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at City Lodge Accommodation.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.