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Copthorne Hotel Auckland City

4.0 star property
4-star hotel near Auckland Ferry Terminal

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Photo gallery for Copthorne Hotel Auckland City

View from room
Superior Room, 2 Double Beds | View from room
Lobby
Junior Suite
Bar (on property)

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
  • Business services

Explore the area

View in a map
150 Anzac Avenue, Auckland, 1010
  • Place, University of Auckland
    ‪1 min walk‬
  • Place, Spark Arena
    ‪5 min walk‬
  • Place, Auckland Ferry Terminal
    ‪11 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪26 min drive‬

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 45 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

8.2 out of 10
Very good
(53 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Harbor View

Superior Room, 1 King Bed, Harbour View

Superior Room, 1 King Bed, Harbor View

8.4 out of 10
Very good
(7 reviews)
  • 22 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | View from room

Superior Room, 2 Double Beds

8.0 out of 10
Very good
(38 reviews)
  • 22 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite

In-room safe, desk, blackout drapes, soundproofing

Junior Suite

  • Sleeps 2

View all photos for Superior King Room

In-room safe, desk, blackout drapes, soundproofing

Superior King Room

  • Sleeps 2

View all photos for Superior Two Double Room

In-room safe, desk, blackout drapes, soundproofing

Superior Two Double Room

  • Sleeps 3

View all photos for Superior Accessible 1 King or 2 Doubles

Superior Accessible 1 King or 2 Doubles

Superior Accessible 1 King or 2 Doubles

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Accessible 1 King

In-room safe, desk, blackout drapes, soundproofing

Superior Accessible 1 King

  • Sleeps 2

View all photos for Superior King Room with Harbourview

In-room safe, desk, blackout drapes, soundproofing

Superior King Room with Harbourview

  • Sleeps 2

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  • Free WiFi
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CA $210 total
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About the area

Auckland

Central Auckland getaway .Within a 10-minute walk of this Auckland Central Business District hotel, you'll find University of Auckland and Spark Arena. Auckland Ferry Terminal and Sky Tower are also within 2 miles (3 km).

What's nearby

  • University of Auckland - 1 min walk - 0.1 km
  • Spark Arena - 5 min walk - 0.5 km
  • Queen Street Shopping District - 10 min walk - 0.8 km
  • Auckland Ferry Terminal - 11 min walk - 1.0 km
  • Sky Tower - 14 min walk - 1.2 km

Getting around

  • The Strand Station - 9 min walk
  • Auckland Britomart Station - 11 min walk
  • Auckland Intl. Airport (AKL) - 25 min drive

Restaurants

  • ‪Old Government House - ‬4 min walk
  • ‪Provedor - ‬6 min walk
  • ‪Tapestry Dining - ‬5 min walk
  • ‪The Swan Hotel - ‬6 min walk
  • ‪Omni bar - ‬5 min walk

About this property

Copthorne Hotel Auckland City

4-star hotel near Auckland Ferry Terminal
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The business-friendly Copthorne Hotel Auckland City also features concierge services, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Auckland hotel is smoke free.

  • 106 guestrooms or units
  • 6 levels
  • Meeting rooms
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Copthorne Hotel Auckland City offers 106 accommodations with safes and hair dryers. Rooms open to balconies. 49-inch plasma televisions come with premium satellite channels and pay movies. Bathrooms include showers and complimentary toiletries.

This Auckland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (NZD 30 per day)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: NZD 35 for adults and NZD 17.50 for children
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (32 inch wide door)
  • Grab bar near toilet (35 inches high)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible registration desk (43 inches high)

Room amenities

Entertainment

  • 49-inch plasma TV with premium cable/satellite channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 35.00 for adults and NZD 17.50 for children
  • Self parking fee: NZD 30 per day
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash. This property uses eco-friendly cleaning products.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 123346e

We should mention

  • Free in-room WiFi has a 3-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Copthorne Auckland City
Copthorne Auckland City Hotel
Copthorne Hotel Auckland City New Zealand
Copthorne Hotel Auckland City
Hotel Copthorne Auckland City
Copthorne Hotel Auckland HarbourCity New Zealand
Copthorne Auckland City
Copthorne Hotel Auckland City Hotel
Copthorne Hotel Auckland City Auckland
Copthorne Hotel Auckland City Hotel Auckland

Copthorne Hotel Auckland City Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 282 out of 1005 reviews
Rating 8 - Good. 418 out of 1005 reviews
Rating 6 - Okay. 203 out of 1005 reviews
Rating 4 - Poor. 65 out of 1005 reviews
Rating 2 - Terrible. 37 out of 1005 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Ivan

Disliked: Amenities, property conditions & facilities
Hotel is very old and the buffet breakfast one of the worst i have seen. Staff weren't interested and didn't engage
Stayed 1 night in Sep 2025

2/10 Terrible

Nic

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Our check in was at 2pm and we had to wait for an hour and a half until the room they allocated us was ready. When we called them they eventually gave us two room keys and none of them was the original room they allocated us, but why give us two rooms? Do they charge extra if people check out an hour and a half after check out? Will not be going back as they made us late for our function, not happy.
Stayed 1 night in Sep 2025

6/10 Okay

Simon

Travelled with partner
Disliked: Property conditions & facilities
Walking distance to CBD. Quiet on the 6th floor. Very dated. Bathroom poor. Shower screen badly leaking. Ok if you like a slippery shallow swimming pool for a bathroom. Room 615 showing signs of lack of funds to keep tidy (peeling laminates on furniture). Parking limited. Check in early to avoid issues. Very average hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

Donald

Stayed 1 night in Sep 2025

8/10 Good

Lisa

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great price, clean, staff friendly and attentive. Beds were comfy, furniture needs updating but otherwise good.
Stayed 1 night in Sep 2025

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly reception staff on arrival. Room was clean and suited our night away. Is close to transport and not that far to.walk to main shopping.or restaurants, parking at hotel was good (pay extra for) restaurant and bar looked good but we went out for meals. Check out was quick and easy. Would recommend if you looking.for a budget friendly option to have a night or 2 away.
Stayed 1 night in Sep 2025

6/10 Okay

Robin

Business traveller
Liked: Cleanliness, staff & service
Close and walkable to conference venue.
Stayed 6 nights in Sep 2025

6/10 Okay

Surrander

Liked: Staff & service
Room was small and without a desk Washroom with mold and ants all ove
Stayed 3 nights in Sep 2025

10/10 Excellent

Maxine

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing friendly staff, lovely clean rooms, great price too 😄
Stayed 3 nights in Sep 2025

6/10 Okay

Josh

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Carla

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I thought could do with some attention is the breakfast service - specifically the coffee & milk. Coffee was really weak & the milk was 'off' but apart from that it was excellent.
Stayed 2 nights in Sep 2025

10/10 Excellent

Georgia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Lorretta

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel especially for the rate.
Stayed 1 night in Sep 2025

10/10 Excellent

Mark, Wellington

Stayed 2 nights in Aug 2025

8/10 Good

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Walls are pretty thin, and there was some sort of low key party or gathering going on directly across the hallway until 4 in the morning (it was a Friday night though before the rugby test on that weekend)
Stayed 1 night in Sep 2025

8/10 Good

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Stay was good for the price - clean room and staff was accommodating. FYI there is no room service (we ordered breakfast) and had to take the elevator down to pick it up. The power ports are in weird positions and cleaning staff nearly broke my charger as the port was behind the bed and they pushed the charger and cable into the wall. This was only issue, but overall cleaning services was great. Location is central and I had no issues getting around by foot. Overall a good experience albeit a few issues.
Stayed 4 nights in Sep 2025

6/10 Okay

Angela

Very limited with customer services and parking
Stayed 1 night in Jul 2025

6/10 Okay

Krystle, Morningside auckland

Liked: Staff & service
.
Stayed 2 nights in Aug 2025

10/10 Excellent

Senthilruban

Stayed 2 nights in Aug 2025

8/10 Good

karl

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place. Comfy beds. Wifi terrible
Stayed 3 nights in Aug 2025

6/10 Okay

Benjamin

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We were put in room 304 and the lift shafts were right behind the bed heads . Sounded like we had trains going past all night. Terrible
Stayed 2 nights in Aug 2025

10/10 Excellent

Leilani

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staffs, quick & efficient with completing reservation, service was great, wasnt too noisy inside or outside of hotel which i found great to see it was a peaceful area especially at night lol didnt hear or see much drunkens.
Stayed 2 nights in Aug 2025

8/10 Good

Larraine

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The staff were very helpful. The food was delicious. Balcony views from our hotel window were great - looking out toward the harbour.
Stayed 1 night in Aug 2025

8/10 Good

Natalie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Property could do with a revamp the room we were in had a definite musky/mould spell which permitted our clothing
Stayed 1 night in Aug 2025

10/10 Excellent

Felix Tiriora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service and great staff.
Stayed 2 nights in Aug 2025