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Copthorne Hotel Auckland City

4.0 star property
4-star hotel near Sky Tower

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Photo gallery for Copthorne Hotel Auckland City

Superior Room, 1 King Bed | View from room
Daily buffet breakfast (NZD 35.00 per person)
Exterior
In-room safe, desk, blackout drapes, soundproofing
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
  • Business services

Explore the area

View in a map
150 Anzac Avenue, Auckland, 1010
  • Place, University of Auckland
    ‪1 min walk‬
  • Place, Spark Arena
    ‪5 min walk‬
  • Place, Auckland Ferry Terminal
    ‪11 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪26 min drive‬

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

8.2 out of 10
Very good
(59 reviews)
  • City view
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Harbor View

Superior Room, 1 King Bed, Harbour View

Superior Room, 1 King Bed, Harbor View

7.8 out of 10
Good
(8 reviews)
  • Harbor view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

7.8 out of 10
Good
(46 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Accessible 1 King or 2 Doubles

Superior Accessible 1 King or 2 Doubles

Superior Accessible 1 King or 2 Doubles

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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About the area

Auckland

Central Auckland getaway .Within a 10-minute walk of this Auckland Central Business District hotel, you'll find University of Auckland and Spark Arena. Auckland National Library of New Zealand and Albert Park are also within half a mile (1 km).

What's nearby

  • University of Auckland - 1 min walk - 0.1 km
  • Spark Arena - 5 min walk - 0.5 km
  • Queen Street Shopping District - 10 min walk - 0.8 km
  • Auckland Ferry Terminal - 11 min walk - 1.0 km
  • Sky Tower - 14 min walk - 1.2 km

Getting around

  • The Strand Station - 9 min walk
  • Auckland Britomart Station - 11 min walk
  • Auckland Intl. Airport (AKL) - 25 min drive

Restaurants

  • ‪Old Government House - ‬4 min walk
  • ‪Tapestry Dining - ‬5 min walk
  • ‪Provedor - ‬6 min walk
  • ‪Tanpopo Ramen - ‬6 min walk
  • ‪Saigonz - ‬6 min walk

About this property

Copthorne Hotel Auckland City

4-star hotel near Sky Tower
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 2 meeting rooms available. The business-friendly Copthorne Hotel Auckland City also features concierge services, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Auckland hotel is smoke free.

  • 106 guestrooms or units
  • 6 levels
  • Meeting rooms
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Copthorne Hotel Auckland City offers 106 accommodations with safes and hair dryers. Rooms open to balconies. 49-inch plasma televisions come with premium satellite channels and pay movies. Bathrooms include showers and complimentary toiletries.

This Auckland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (NZD 30 per day)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: NZD 35 for adults and NZD 17.50 for children
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (32 inch wide door)
  • Grab bar near toilet (35 inches high)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (43 inches high)

Room amenities

Entertainment

  • 49-inch plasma TV with premium cable/satellite channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 35.00 for adults and NZD 17.50 for children
  • Self parking fee: NZD 30 per day
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, JCB International, Union Pay, debit cards, and cash. This property uses eco-friendly cleaning products.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 123346e

We should mention

  • Free in-room WiFi has a 3-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Copthorne Auckland City
Copthorne Auckland City Hotel
Copthorne Hotel Auckland City New Zealand
Copthorne Hotel Auckland City
Hotel Copthorne Auckland City
Copthorne Hotel Auckland HarbourCity New Zealand
Copthorne Auckland City
Copthorne Hotel Auckland City Hotel
Copthorne Hotel Auckland City Auckland
Copthorne Hotel Auckland City Hotel Auckland

Copthorne Hotel Auckland City Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 285 out of 1006 reviews
Rating 8 - Good. 414 out of 1006 reviews
Rating 6 - Okay. 201 out of 1006 reviews
Rating 4 - Poor. 63 out of 1006 reviews
Rating 2 - Terrible. 43 out of 1006 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Stacy

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Extremely limited parking and very hard to navigate in and out of it if you are issued a spot. Wifi connection is awful and would reset or not connect for 30 min at a time. Contacted the front desk about it and they said that’s how it is and the other wifi code they could give me is even slower. Doors slam shut automatically so you hear them at all hours of the night while trying to sleep. Bathroom doors are sliding and do not muffle any sound coming from the bathroom. Would not recommend staying here even if it’s a good deal.
Stayed 1 night in Jan 2026

2/10 Terrible

James

Disliked: Cleanliness, property conditions & facilities, room comfort
Room was really scrappy. Looked like it hadn’t been touched since the nineties. Air con so loud we had to have the window open. But the noise outside kept us awake. Worst night sleep, wife woke up angry would never stay there again.
Stayed 1 night in Jan 2026

4/10 Poor

Peter

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Just rubbish overall
Stayed 2 nights in Dec 2025

2/10 Terrible

Karl Cherry

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in several accommodations during our trip, and unfortunately, the Copthorne Hotel Auckland CBD was the worst by far. The receptionist was unwelcoming and dismissive upon check-in. We booked a city view room based on the photos shown during booking and on the hotel’s website. Instead, we were given a very small room on Level 2 with two double beds, overlooking the car park. The so-called “view” consisted of a large tree and Anzac Avenue, with constant traffic from cars and buses—there was absolutely no city view. The air conditioning was not functioning properly. It was extremely noisy and only blew warm air. Considering it was January (summer) and we were three people in a tiny room, the heat made it unbearable and resulted in a sleepless night. When we raised this issue with reception, the response was simply “no”—we were told we could not be moved to another room with a city view or working air conditioning. Breakfast was equally disappointing. The hot food was covered with cheap plastic, and both the bacon and sausages had a strong, unpleasant smell that made them inedible. The quality felt extremely poor. When we asked for a hot chocolate for our child, we were told they only provide coffee and would need to charge extra for hot chocolate. To make matters worse, we later realized we had paid $50 more than the hotel’s normal daily rate. Overall, this was a very poor experience. We would not stay at this hotel again and would not recommend it to anyone.
City View was a car park and a main road Anzac Avenue
It’s definitely not what we expect when we booked online
Tiny bathroom with a shower over bath
This is what their Superior Room with a City view looked like
Stayed 1 night in Jan 2026

10/10 Excellent

Lisa

Business traveller, Travelled with group
Liked: Cleanliness, amenities
A bit dated, but served it's purpose.
Stayed 1 night in Dec 2025

2/10 Terrible

Michael

Stayed 3 nights in Dec 2025

8/10 Good

Herm

Stayed 1 night in Jan 2026

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed being a little out of CBD. Though yes rooms a bit dated, was OK for my purpose.
Stayed 6 nights in Dec 2025

10/10 Excellent

Bhavesh

Stayed 1 night in Dec 2025

10/10 Excellent

Jian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

10/10 Excellent

THOMAS

Liked: Property conditions & facilities
Breakfast was fine,rooms clean,balcony okay
Stayed 4 nights in Dec 2025

8/10 Good

Duncan

Stayed 1 night in Dec 2025

10/10 Excellent

John Eric

Everything was very positive.
Stayed 7 nights in Dec 2025

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, amenities
Comfortable, clean and welcoming....but please get bigger cups for making tea!
Stayed 3 nights in Dec 2025

2/10 Terrible

adia

Stayed 1 night in Dec 2025

6/10 Okay

Denise

Liked: Cleanliness
I had gift cads that had expired they were valid when I booked the room After backwards and forwards they have now been honoured which is great be this was ignoring on the check in time
Stayed 1 night in Nov 2025

8/10 Good

Diana

Stayed 1 night in Dec 2025

10/10 Excellent

Sharon, Valencia

Liked: Cleanliness, amenities, property conditions & facilities
Everything was absolutely perfect. Buffett breakfast was delicious. Staff at hotel was amazing. Would stay here again.
Stayed 3 nights in Dec 2025

8/10 Good

George

Liked: Cleanliness, staff & service, amenities
Staff were very good rooms and food were very good couldn’t fault and excellent are for city centre and all amenities
Stayed 5 nights in Dec 2025

10/10 Excellent

Sharon, Valencia

Liked: Cleanliness, property conditions & facilities
Beautiful room, wonderful staff, breakfast was very good. Rooms came with fridge, coffee maker for tea and coffee with cream and different kinds of sugar. You can use their laundry facility. Close to Sparks Arena and the Civic Center. You can walk to the Ferry and there’s stores, the Auckland Museum and restaurants practically a few blocks away from the hotel. They’ll even store your luggage. Would definitely stay here again.
Stayed 2 nights in Dec 2025

10/10 Excellent

Angela

Travelled with family
Liked: Property conditions & facilities
Friendly and helpful staff, bed was comfy. Easy location to find. Restaurant/Bar is worth a visit, great pizza and happy hour 😀
Stayed 2 nights in Dec 2025

10/10 Excellent

Shanil

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice stay. But, charging on parking was not expected.
Stayed 1 night in Dec 2025

10/10 Excellent

Warwick

Stayed 2 nights in Dec 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Angel

Travelled with family
Liked: Cleanliness, staff & service, amenities
All good.
Stayed 1 night in Dec 2025