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Mövenpick Hotel Auckland

5.0 star property
5-star luxury hotel near Auckland Ferry Terminal

Choose dates to view prices

Photo gallery for Mövenpick Hotel Auckland

Restaurant
1 bedroom, in-room safe, desk, laptop workspace
Exterior
Exterior
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Housekeeping

Explore the area

View in a map
8 Customs Street, Auckland, 1707
  • Auckland Ferry Terminal
    ‪3 min walk‬
  • University of Auckland
    ‪5 min walk‬
  • Sky Tower
    ‪8 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪25 min drive‬

Room options

View all photos for Executive Suite, 1 King Bed, Ocean View

Executive Suite, 1 King Bed, Ocean View

Executive Suite, 1 King Bed, Ocean View

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds | City view

Superior Room, 2 Queen Beds

9.8 out of 10
Exceptional
(8 reviews)
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Ocean View

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

City view

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(12 reviews)
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

1 bedroom, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed

9.0 out of 10
Wonderful
(30 reviews)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Ocean View

City view

Deluxe Room, 1 King Bed, Ocean View

9.0 out of 10
Wonderful
(10 reviews)
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

  • 44 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

1 bedroom, in-room safe, desk, laptop workspace

Superior Room, 2 Twin Beds

8.0 out of 10
Very good
(3 reviews)
  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

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About the area

Auckland

Heart of Auckland.You'll be steps from Auckland Ferry Terminal and within a 10-minute walk of University of Auckland with a stay at this Auckland Central Business District hotel. Also, Sky Tower is within half a mile (1 km) and Auckland Town Hall is within 2 miles (3 km).

What's nearby

  • Princes Wharf - 3 min walk - 0.3 km
  • Auckland Ferry Terminal - 3 min walk - 0.3 km
  • University of Auckland - 5 min walk - 0.5 km
  • Sky Tower - 8 min walk - 0.7 km
  • Eden Park - 5 min drive - 4.4 km

Getting around

  • Auckland Britomart Station - 2 min walk
  • Gaunt Street Tram Stop - 14 min walk
  • Auckland Intl. Airport (AKL) - 28 min drive

Restaurants

  • ‪Commercial Bay - ‬2 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Honest Chocolat - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Burgerfuel - ‬1 min walk

About this property

Mövenpick Hotel Auckland

5-star luxury hotel near Auckland Ferry Terminal
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

A computer station is on site and WiFi is free in public spaces. A fitness center, a library, and a terrace are also featured at the luxury Mövenpick Hotel Auckland. Parking is available for a fee.

This 5-star Auckland hotel is smoke free.

  • 1 building
  • 207 guestrooms or units
  • 13 levels
  • Meeting rooms
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Mövenpick Hotel Auckland offers 207 air-conditioned accommodations with safes and coffee/tea makers. LCD televisions come with satellite channels. Bathrooms include showers, slippers, designer toiletries, and complimentary toiletries.

This Auckland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, German, Hindi, Indonesian, Italian, Japanese, Korean, Russian, Spanish

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Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Valet parking on site (NZD 60 per day; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:00 AM to 11:00 AM on weekends; NZD 42 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Library

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • LCD TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 42 per person
  • Valet parking fee: NZD 60 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Auckland Mercure
Mercure Hotel Auckland
Accor Hotel Auckland
Mercure Auckland Hotel
Mercure Auckland Hotel Auckland Central
Mercure Auckland New Zealand
Grand Mercure Auckland Hotel
Grand Mercure Auckland
Mövenpick Hotel Auckland Hotel
Mövenpick Hotel Auckland Auckland
Mövenpick Hotel Auckland Hotel Auckland

Mövenpick Hotel Auckland Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 499 out of 858 reviews
Rating 8 - Good. 237 out of 858 reviews
Rating 6 - Okay. 68 out of 858 reviews
Rating 4 - Poor. 35 out of 858 reviews
Rating 2 - Terrible. 19 out of 858 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

George

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

4/10 Poor

Tan Ai

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Dior was not working on day 1 and 2. Had to tap multiple times to gain entry to room. Staff came up to help. Mged to get it open after multiple attempts. Made no offer to have it looked at or account for why it did not work. Day 2 morning - lift broke down. After 2 calls to reception, then a staff came to fetch us using the staff lifts. Breakfast crew not friendly nor warm. Customer service, thoughtfulness and warmth are non-existent.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kari M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Rhonda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently located to cruise port and lots of restaurants. It is right across from a hop-on hop-off stop. Grocery and pharmacy are near by if needed.
Stayed 3 nights in Jan 2025

10/10 Excellent

Eliana

Stayed 2 nights in Apr 2025

8/10 Good

Christopher

Stayed 1 night in Apr 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kids loved chocolate hour
Stayed 1 night in Apr 2025

8/10 Good

Rochelle

Liked: Amenities
We always stay at the movenpick due to location, staff, restaurant and cleanliness
Stayed 2 nights in Apr 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Check out the Chocolate Bar

We had a great stay. Staff were extra helpful, getting us into our room early. Room was clean and fresh. They had a wonderful "free" chocolate offering every afternoon. They also had a library to relax in.
Stayed 1 night in Apr 2025

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Doug

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel.Central and quiet even though its city centre
Stayed 3 nights in Apr 2025

10/10 Excellent

Bhaskar, Chantilly

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great location and they gave us high floor room
Stayed 4 nights in Apr 2025

10/10 Excellent

Peng Kie, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a good stay, nice clean room and bed.
Stayed 1 night in Mar 2025

8/10 Good

Dave

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Conveniently located

Super convenient to shops, waterfront, viaduct - just a stroll away. Friendly, helpful staff 😊
Stayed 2 nights in Mar 2025

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chocolate Happy hour was fantastic. Loved this hotel
Stayed 1 night in Mar 2025

8/10 Good

Peng Kie, Singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The daily chocolate hour was fun but maybe have some less sweet options and fresh fruits platter would be excellent. Grocery next door was very convenient. Homeless people loitering near the hotel building was not pleasant.
Stayed 2 nights in Mar 2025

10/10 Excellent

Sharon J

Stayed 3 nights in Mar 2025

10/10 Excellent

Sharon J

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a lovely property. We would look for Movenpick again while we travel.

10/10 Excellent

Cynthia

Stayed 1 night in Mar 2025

10/10 Excellent

Mervi

Stayed 3 nights in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

James, Richmond

Stayed 2 nights in Feb 2025

10/10 Excellent

Danilo, Astoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Movenpick Hotel Auckland is excellent!
Stayed 2 nights in Feb 2025

10/10 Excellent

GOPALA, Singapore

Stayed 3 nights in Mar 2025

10/10 Excellent

Matt

Stayed 1 night in Mar 2025