Hotel Grand Chancellor Auckland

Property class: 4.5
4.5-star luxury hotel near New Zealand International Convention Centre

Choose dates to view prices

Room options

View all photos for Superior King room

Superior King room

Superior King room

9.6 out of 10
Exceptional
(107 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

9.4 out of 10
Exceptional
(39 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe King Harbour View Room

Deluxe King Harbour View Room

Deluxe King Harbour View Room

9.6 out of 10
Exceptional
(45 reviews)
  • Harbor view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Harbour View Room

Deluxe Twin Harbour View Room

Deluxe Twin Harbour View Room

10.0 out of 10
Exceptional
(10 reviews)
  • Harbor view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior King Accessible Room

Superior Double Room, 1 King Bed, Mobility Accessible

Superior King Accessible Room

10.0 out of 10
Exceptional
(2 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Family Room, Non Smoking, City View

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

About the area

Auckland

Heart of Auckland.A stay at this Auckland Central Business District hotel places you steps from New Zealand International Convention Centre and within a 5-minute walk of SkyCity Casino. Sky Tower and Queen Street Shopping District are also within half a mile (1 km).

What's nearby

  • Sky Tower - 3 min walk - 0.3 km
  • SkyCity Casino - 3 min walk - 0.3 km
  • Queen Street Shopping District - 6 min walk - 0.6 km
  • Princes Wharf - 11 min walk - 1.0 km
  • Auckland Ferry Terminal - 14 min walk - 1.3 km

Getting around

  • Gaunt Street Tram Stop - 10 min walk
  • Auckland Britomart Station - 15 min walk
  • Auckland Intl. Airport (AKL) - 27 min drive

Restaurants

  • ‪Rude Boy Deli & Eatery - ‬3 min walk
  • ‪The Brewers Co-operative - ‬3 min walk
  • ‪Odettes Eatery - ‬2 min walk
  • ‪The Albion Hotel - ‬1 min walk
  • ‪Depot Eatery - ‬4 min walk

About this property

Hotel Grand Chancellor Auckland

4.5-star luxury hotel near New Zealand International Convention Centre
Along with a restaurant, there's a coffee shop/cafe on site. WiFi is free in public spaces. The luxury Hotel Grand Chancellor Auckland also features a fitness center, dry cleaning/laundry services, and an elevator.

This 4.5-star Auckland hotel is smoke free.

  • 191 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Elevator
  • No smoking on site
  • Coffee shop
  • Dining venue
Hotel Grand Chancellor Auckland offers 191 air-conditioned accommodations with safes and hair dryers. A pillow menu is available. Digital television is provided.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. This Auckland hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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includes taxes & fees
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Property amenities

Family friendly

  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (NZD 39 per night)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9:30 AM for a fee: NZD 39.50 per person
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 55-inch TV with digital channels

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • 2 private bathrooms
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 1.9 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 39.50 per person
  • Nearby parking fee: NZD 39 per night (656 ft away)
  • Credit card charges are subject to a surcharge of 1.9 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Chancellor Auckland Auckland
Hotel Grand Chancellor Auckland City
Hotel Grand Chancellor Auckland Hotel
Hotel Grand Chancellor Auckland Auckland
Hotel Grand Chancellor Auckland Hotel Auckland

Frequently asked questions

How close is Hotel Grand Chancellor Auckland to the airport?

Hotel Grand Chancellor Auckland is 17.1 mi (27-min drive) away from the Auckland Intl. Airport (AKL) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Grand Chancellor Auckland?

As of Apr 15, 2026, prices found for a 1-night stay for 2 adults at Hotel Grand Chancellor Auckland on May 14, 2026 start from CA $109, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Grand Chancellor Auckland have an airport shuttle?

Airport shuttle services are not available at Hotel Grand Chancellor Auckland.

How close is Hotel Grand Chancellor Auckland to the beach?

This hotel is 5.7 mi (21-min drive) from Kohimarama Beach and 5.7 mi (14-min drive) from Takapuna Beach. Don't forget your sunscreen!

Does Hotel Grand Chancellor Auckland offer free breakfast?

Free breakfast isn’t provided at Hotel Grand Chancellor Auckland, but buffet breakfast is offered for a fee of NZD 39.50 per person. It's available every day from 7:30 AM to 9:30 AM.

Is there a casino at Hotel Grand Chancellor Auckland?

No, there is no casino at this hotel, but SkyCity Casino (3-min walk) is nearby.

What time is check-in at Hotel Grand Chancellor Auckland?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at Hotel Grand Chancellor Auckland?

Free parking is not available at this hotel.

Does Hotel Grand Chancellor Auckland have a pool?

Hotel Grand Chancellor Auckland does not have a pool.

Does Hotel Grand Chancellor Auckland have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Grand Chancellor Auckland have a spa?

There are no spa services available at this hotel.

How close is Hotel Grand Chancellor Auckland to downtown Auckland?

Hotel Grand Chancellor Auckland is 0.3 mi away from Auckland.

Hotel Grand Chancellor Auckland Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 703 out of 894 reviews
Rating 8 - Good. 146 out of 894 reviews
Rating 6 - Okay. 27 out of 894 reviews
Rating 4 - Poor. 6 out of 894 reviews
Rating 2 - Terrible. 12 out of 894 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Lisa, YORK

Liked: Cleanliness, amenities, property conditions & facilities
All was great.
Stayed 3 nights in Feb 2026

8/10 Good

nancy j

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A/c didn’t work correctly and loud construction noise
Stayed 2 nights in Jan 2026

10/10 Excellent

Francesca

Liked: Cleanliness, amenities, property conditions & facilities
Great location (even though it’s at the top of a hill!) in the center of a couple neighborhoods. Friendly staff - last minute, I had to stay an extra night and they helped me book the extra time with ease. On site restaurant was good too and the coffee shop in the lobby was a great way to start my day.
Stayed 3 nights in Jan 2026

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was as it should be, very comfortable.
Stayed 1 night in Jan 2026

10/10 Excellent

Lok

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes, room was clean and good service from staff
Stayed 1 night in Jan 2026

10/10 Excellent

Adrian

Liked: Cleanliness, amenities, property conditions & facilities
It’s our new go to in Auckland. Large comfortable and clean room with great staff and great location. It’s also affordable!
Stayed 3 nights in Jan 2026

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities
Very clean hotel and friendly staff, good location.
Stayed 3 nights in Jan 2026

10/10 Excellent

Gregory

great location, good staff, quiet and great facilities
Stayed 1 night in Jan 2026

10/10 Excellent

Gail

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The breakfast was tremendous and the complimentary drinks were a nice extra!
Stayed 2 nights in Jan 2026

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean and modern facilities. Good location.
Stayed 2 nights in Jan 2026

10/10 Excellent

Beverly

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly, helpful, and efficient staff at reception. Clean and comfortable room. Wonderful shower.
Stayed 3 nights in Jan 2026

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2026

8/10 Good

Jordan

Stayed 3 nights in Dec 2025

10/10 Excellent

Arahuia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was super clean and met our expectations. Was an easy check in/check out and the staff were so nice and helpful!
Stayed 1 night in Jan 2026

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We did not have the breakfast.
Stayed 1 night in Jan 2026

10/10 Excellent

Kevin

Stayed 1 night in Jan 2026

10/10 Excellent

Kayla

Travelled with group
Liked: Cleanliness, staff & service
Beds were comfortable; quiet - great restaurant and bar; discount coupons available upon check in. Friendly staff. Other areas to sit and play cards. Central location. Walk to port - great restate.
Stayed 2 nights in Jan 2026

10/10 Excellent

JAMES

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. Clean and modern!
Stayed 6 nights in Jan 2026

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Staff were lovely!
Stayed 1 night in Jan 2026

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Jan 2026

10/10 Excellent

Nicholas

Stayed 6 nights in Dec 2025

10/10 Excellent

Deborah

Stayed 4 nights in Dec 2025

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service
Staff was helpful and the location was great.
Stayed 2 nights in Dec 2025

10/10 Excellent

Melanie, Tauranga

Stayed 3 nights in Dec 2025

10/10 Excellent

Xu

Stayed 1 night in Dec 2025