Skip to main content
Beginning of main content
4.5 out of 5

"We had a snafu at check-in, but the manager was very apologetic and made it right for us. We were originally booked for one night, but stayed three. T ... " More

By a verified traveller on Thu 28 Nov 2019

Enter dates to see availability

Hotel Description

Family-friendly 4.5-star hotel with restaurant

In suburbs

You'll find Butterfly Creek and Villa Maria Estate within 3 miles (5 km) of this hotel. Crater Hill and Otuataua Stonefields are also within 3 miles (5 km).

Poolside dining

This hotel features a restaurant, a fitness center, and a bar/lounge. Families will appreciate the playground, onsite laundry facilities, and supervised childcare. Enjoy the seasonal outdoor pool and perks like free valet parking and free WiFi.

Free WiFi, comfy beds

The 222 guestrooms feature comforts like Select Comfort beds and premium bedding, while refrigerators and coffee/tea makers offer the conveniences of home. LCD TVs come with satellite channels, and other amenities include free WiFi and 24-hour room service.

Deluxe Queen

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe Twin Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Suite

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Superior Twin Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Jet Park Hotel Auckland Airport ratings based on 22 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Jet Park Hotel Auckland Airport

Everyone (11) Couples (1) Family (1)
4 out of 5

Very good value for money.

Pros: Quiet
Cons: No free Internet
Very good value for money. Room was clean and nice.

Posted by , from Vancouver, BC, Canada on 13 Jan. 2012

Was this review helpful to you?
Comment from Hotel Management

12 Dec. 2017 by Lorna Masoe

Greetings From Jet Park Auckland Airport, Thank you for your feedback. Your feedback is important and will be passed on to the team. We are glad we were able to accommodate your short stay in Auckland. We hope to Welcome you back to Jet Park Hotel Auckland Airport sometime in the near future

5 out of 5

Posted by on 9 Jan. 2020

Was this review helpful to you?
Comment from Hotel Management

10 Jan. 2020 by Navtej

Kia Ora Thank you for taking time to review your recent stay with us at Jet Park Hotel – Auckland Airport. I am pleased to hear you have enjoyed your recent stay with us. We look forward to welcoming you back again soon when you are next in Auckland. Kind regards Navtej Walia Assistant Front Office Manager

2 out of 5

Posted by on 30 Dec. 2019

Was this review helpful to you?
Comment from Hotel Management

3 Jan. 2020 by Navtej

Kia Ora, Thank you for taking time to review your recent stay with us at Jet Park Hotel – Auckland Airport. If you had any issues during your stay, I would love the opportunity to investigate these further. Please contact us directly. We look forward to welcoming you back again soon when you are next in Auckland. Kind regards Navtej Walia Assistant Front Office Manager

5 out of 5

Posted by on 7 Dec. 2019

Was this review helpful to you?
Comment from Hotel Management

8 Dec. 2019 by Navtej

Kia Ora, Thank you for taking time to review your recent stay with us at Jet Park Hotel – Auckland Airport. I am pleased to hear you have enjoyed your recent stay with us. We look forward to welcoming you back again soon when you are next in Auckland. Kind regards Navtej Walia Assistant Front Office Manager

5 out of 5
We had a snafu at check-in, but the manager was very apologetic and made it right for us. We were originally booked for one night, but stayed three. The room was comfortable and clean. They were undergoing construction on their restaurant, so they had a temporary restaurant in operation while we were there, which is why I rated the property condition a little lower. Staff was very friendly and accommodating, and we enjoyed our stay. They have plenty of parking and an airport shuttle.

Posted by on 28 Nov. 2019

Was this review helpful to you?
Comment from Hotel Management

28 Nov. 2019 by Murray

Kia Ora Thank you for taking time to review your recent stay with us at Jet Park Hotel – Auckland Airport. We look forward to welcoming you back again soon when you are next in Auckland. Kind regards Murray Mackey Front Office Manager

4 out of 5

Posted by on 3 Nov. 2019

Was this review helpful to you?
Comment from Hotel Management

3 Nov. 2019 by Navtej

Kia Ora, Thank you for taking time to review your recent stay with us at Jet Park Hotel – Auckland Airport. We look forward to welcoming you back again soon when you are next in Auckland. Kind regards Navtej Walia Assistant Front Office Manager

5 out of 5

Posted by on 17 Oct. 2019

Was this review helpful to you?
Comment from Hotel Management

17 Oct. 2019 by Navtej

Kia Ora Thank you for taking time to review your recent stay with us at Jet Park Hotel – Auckland Airport. We look forward to welcoming you back again soon when you are next in Auckland. Kind regards Navtej Walia Assistant Front Office Manager

4 out of 5

Overnight stay

Pros: Close to the airport and free shuttle.
Location: Close to the airport and nothing nearby that we knew of.
The hotel is convenient if you are staying the night and need to be close to the airport. The staff was great and helpful with any questions we had. It is far from downtown and the cost of a taxi from downtown back to the hotel was $35 NZ cash; the hotel gave us a number for a service for that. If you take a regular taxi it can be between $90-$100 NZ one way. The room we had was really small, but OK for one night and they do have a free shuttle to the airport. They do have a restaurant as there is nothing in walking distance, but we did not use it.

Posted by on 3 May 2018

Was this review helpful to you?
Comment from Hotel Management

9 May 2018 by Jenny

Thank you for your feedback. We appreciate your comments.

5 out of 5

Great hotel

The close to the airport location helped me to make this hotel reservation. However, I was extremely impressed with the quality of the hotel. The staff is very friendly. My room was modern and clean. The restaurant and lounge were excellent. The hop on hop off bus service in Auckland has a pick up stop at the hotel. Great place to stay!

Posted by on 9 Apr. 2018

Was this review helpful to you?
Comment from Hotel Management

9 Apr. 2018 by Murray

Hello Thank you for your feedback regarding your recent stay with us. We look forward to seeing you again in the future. Murray Mackey Assistant Front Office Manager

4 out of 5

Large modern hotel near airport

Pros: Clean modern. Pleasant staff
Location: Not much around it except industrial areas and airport
Stayed one night prior to flight. It's close to Auckland airport but in middle of industrial area so not much around it. Confusing streets around there as I drove in, but current road construction contributed to that confusion. Large, very modern facilities with on site restaurant with good food though not a lot of selection. Rooms very clean and modern with all usual amenities. Internet good. I wouldn't use it for more than a night or two right before or after a flight.

Posted by , from USA on 22 Feb. 2018

Was this review helpful to you?
Comment from Hotel Management

29 Mar. 2018 by Murray

Hello Jane R Thank you for your feedback. I am glad you had a great stay with us. Hope to see you back in the near future.

About the Jet Park Hotel Auckland Airport

Location 63 Westney Road, Mangere, 2022

Property Features

Jet Park Hotel Auckland Airport offers its guests a fitness center and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 807 square feet (75 square meters) and includes a conference center. A library, a terrace, and tour/ticket assistance are also featured at the luxury Jet Park Hotel Auckland Airport. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4.5-star Mangere hotel.

  • 222 guestrooms or units
  • 5 levels
  • 2 buildings
  • 807 sq ft of conference space
  • 75 sq m of conference space
  • Built in 1998
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free valet parking , Parking (limited spaces)

Transport

  • Airport: Auckland (AKL-Auckland Intl.) (3.7 km / 2.3 mi)
  • Train station: Auckland Middlemore Station (6.4 km / 3.9 mi)
  • Parking: Free valet parking; extended parking available for a surcharge

Room Amenities

Jet Park Hotel Auckland Airport offers 222 air-conditioned accommodations with minibars and safes. Select Comfort beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers. This Mangere hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Select Comfort beds
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Pillow options
  • Bathtub or shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy full breakfast daily from 5:00 AM to 10:30 AM.

Te Maroro - Overlooking the pool and garden, this restaurant specializes in fusion cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Indaba Lounge Bar - This poolside cocktail bar specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.

Coffee Shop - This coffee shop specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Open select days.

Late night fare is available from 24-hour room service.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

A complimentary airport shuttle is available for guests' convenience. Please contact the hotel through the number listed on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets are welcome and stay free
  • Maximum 1 per room
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • No rollaway/extra beds available
  • Pets allowed (no fees)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between NZD 15 and NZD 32 for adults, NZD 1 and NZD 32 for children (approximately)
  • Fee for in-room wired Internet: NZD 5 per day (rates may vary)
  • Extended parking fee: NZD 55.00 per week
  • Late check-out fee: NZD 40.00 (subject to availability)
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Jet Park Airport
  • Jet Park Airport Hotel
  • Jet Park Hotel
  • Jet Park Airport Hotel And Conference Centre
  • Jet Park Airport Mangere
  • Jet Park Hotel & Conference Centre Auckland/Mangere
  • Jet Park Hotel Mangere
  • Jet Park Mangere
  • Jet Park Auckland Mangere
  • Jet Park Hotel Auckland Airport Hotel
  • Jet Park Hotel Auckland Airport Mangere
  • Jet Park Hotel Auckland Airport Hotel Mangere

You should know

  • The seasonal pool will open in January and close in September.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Awards & Affiliations

  • Qualmark Green

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 star plus and is displayed on this page as 4.5 stars.

Official New Zealand Rating provided by Qualmark®

url importing https://www.travelocity.ca/Auckland-Hotels-Jet-Park-Hotel-Auckland-Airport.h522358-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.