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4.5 out of 5

"Walking distance to all areas of the city. Easy walk to get back to the room. " More

By a verified traveller on Sun 23 Feb 2020

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Hotel Description

4-star eco-certified aparthotel near Sky Tower

Auckland Central Business District stay

Within a 10-minute walk of this Auckland Central Business District aparthotel, you'll find SkyCity Casino and Sky Tower. Auckland Ferry Terminal and Victoria Park are also within half a mile (1 km).

Property Amenities

This aparthotel features free WiFi in public areas, concierge services, and self parking. Luggage storage is also provided.

Free WiFi, flat-screen TVs

The soundproofed apartments offer free WiFi and hair dryers. Flat-screen TVs come with satellite channels, and other amenities include coffee/tea makers and showers.

Standard Double, King bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Two Bedroom Suite

Bed Count 2 King Beds Maximum Occupancy 4 Max

Deluxe Studio with Kitchenette

Bed Count 1 King Bed Maximum Occupancy 2 Max

One Bedroom Balcony apartment

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Studio with Kitchenette

Bed Count 1 King Bed Maximum Occupancy 2 Max

One Bedroom Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Ramada Suites Victoria Street West ratings based on 2 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 0.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for Ramada Suites Victoria Street West

Everyone (1) Family (1)
5 out of 5
Walking distance to all areas of the city. Easy walk to get back to the room.

Posted by on 23 Feb. 2020

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Comment from Hotel Management

24 Feb. 2020 by WB

Thank you for your feedback.

4 out of 5
I had to go to front desk to get lights to work in room. They should have told me checking in

Posted by , from Calgary, Alberta, Canada on 13 Feb. 2020

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Comment from Hotel Management

14 Feb. 2020 by WB - Hotel Manager

Hi Blake, Thank you for your feedback. It is a great opportunity to know what we can do to make our guest's stay a better one. As a result of your experience, we are now placing a full user instruction for power and appliances in each room Kind Regards,

About the Ramada Suites Victoria Street West

Location 147 Victoria Street West & Graham Street, Auckland, 1010

Property Features

Ramada Suites Victoria Street West offers its guests tour/ticket assistance, multilingual staff, and concierge services. WiFi is free in public spaces. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Auckland aparthotel is smoke free.

  • 1 building
  • 50 guestrooms or units
  • 10 levels
  • Built in 2019
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Auckland Britomart Station (1.2 km / 0.8 mi)
  • Metro station: Gaunt Street Tram Stop (0.7 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Ramada Suites Victoria Street West offers 50 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with satellite channels. Bathrooms include showers and complimentary toiletries. This Auckland aparthotel provides complimentary wireless Internet access. Housekeeping is provided daily.

  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Sound-insulated rooms
  • Air conditioning
  • Wardrobe or closet

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10:00 PM

Special check-in instructions:

The front desk is open daily from 7:30 AM - 8:00 PM. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:30 AM - 8:00 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. The property is professionally cleaned. Contactless check-in and contactless check-out are available.

  • No cribs (infant beds) available
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Front desk opens daily at 7:30 AM
  • Front desk closes daily at 8:00 PM
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Children stay free 11
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Masks are available to guests
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guest stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: NZD 400 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: NZD 45 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ramada Suites Victoria West
  • Ramada Suites Victoria Street West Auckland
  • Ramada Suites Victoria Street West Aparthotel
  • Ramada Suites Victoria Street West Aparthotel Auckland

You should know

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

  • Qualmark

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Apartment property is rated 4 stars.

Official New Zealand Rating provided by Qualmark®

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.