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The Spencer Hotel by Castle

Property class: 4
4-star hotel near Shore City Shopping Centre

Choose dates to view prices

Photo gallery for The Spencer Hotel by Castle

Front of property
Seasonal outdoor pool
Spencer One-Bedroom Suite Balcony & View
Spencer One-Bedroom Suite Balcony & View | Living room
Lobby sitting area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services
  • Laundry

Explore the area

View in a map
9-17 Byron Avenue, Auckland, 622
  • Place, Shore City Shopping Centre
    ‪5 min walk‬
  • Place, Takapuna Beach
    ‪6 min walk‬
  • Place, Bruce Mason Centre
    ‪10 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪33 min drive‬

Room options

Suite, 1 Bedroom (Spencer)

  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Balcony (Spencer)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 59 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Suite, 1 Bedroom (Spencer | View)

10.0 out of 10
Exceptional
(1 review)
  • Beach view
  • Sleeps 2
  • 1 King Bed

Twin Room (Spencer | Studio)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Twin Room (Spencer | Studio | View)

7.4 out of 10
Good
(3 reviews)
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

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About the area

Auckland

Oceanside stay.Within a 10-minute walk of this Takapuna hotel, you'll find Shore City Shopping Centre and Takapuna Beach. Bruce Mason Centre and Lake Pupuke are also within half a mile (1 km).

What's nearby

  • Shore City Shopping Centre - 5 min walk - 0.5 km
  • Takapuna Beach - 6 min walk - 0.6 km
  • Takapuna Markets - 6 min walk - 0.6 km
  • Bruce Mason Centre - 10 min walk - 0.9 km
  • North Shore Hospital - 4 min drive - 4.3 km

Getting around

  • Daldy Street Tram Stop - 8 min drive
  • Auckland Remuera Station - 12 min drive
  • Auckland Intl. Airport (AKL) - 34 min drive

Restaurants

  • ‪Bricks Roastery - ‬5 min walk
  • ‪MIMOSA - ‬4 min walk
  • ‪Basu Lounge - ‬4 min walk
  • ‪Centro Takapuna - ‬2 min walk
  • ‪Umi Sushi - ‬5 min walk

About this property

The Spencer Hotel by Castle

4-star hotel near Shore City Shopping Centre
The Spencer Hotel by Castle offers its guests an outdoor tennis court and a fitness center. WiFi is free in public spaces. A business center and meeting rooms are available. Event space at this hotel measures 8611 square feet (800 square meters) and includes conference space. A library, multilingual staff, and laundry facilities are also featured at the business-friendly The Spencer Hotel by Castle. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Auckland hotel is smoke free.

  • 40 guestrooms or units
  • 18 levels
  • Meeting rooms
  • 8611 sq ft of conference space
  • 800 sq m of conference space
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Library
  • Television in lobby
  • Elevator
  • No smoking on site
The Spencer Hotel by Castle offers 40 accommodations with safes and coffee/tea makers. LCD televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Auckland hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided once per stay.

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includes taxes & fees
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Property amenities

Family friendly

  • In-room microwave
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (NZD 30 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Things to do

  • Gym
  • Library
  • Outdoor tennis court
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • LCD TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open daily from 6:00 AM - 2:00 AM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Outdoor pool

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 55.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: NZD 30 per day
  • Housekeeping fee: NZD 35 every 3 days
  • Rollaway bed fee: NZD 55.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Up to 2 children 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Castle Spencer
Castle Spencer Byron
Castle Spencer Byron Hotel
Castle Spencer Byron Hotel Takapuna
Castle Spencer Byron Takapuna
Spencer On Byron Auckland
Spencer Byron Hotel Takapuna
Spencer Byron Hotel
Spencer Byron Takapuna
Spencer Byron
Castle Spencer on Byron Hotel
The Spencer Hotel
The Spencer on Byron Hotel
The Spencer By Castle Auckland
The Spencer Hotel by Castle Hotel
The Spencer Hotel by Castle Auckland
The Spencer Hotel by Castle Hotel Auckland

Frequently asked questions

How close is The Spencer Hotel by Castle to the airport?

The Spencer Hotel by Castle is 19.1 mi (34-min drive) away from the Auckland Intl. Airport (AKL) airport, the closest popular airport to the property.

How much does it cost to stay at The Spencer Hotel by Castle?

As of Apr 9, 2026, prices found for a 1-night stay for 2 adults at The Spencer Hotel by Castle on May 10, 2026 start from CA $132, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Spencer Hotel by Castle have an airport shuttle?

Airport shuttle services are not available at The Spencer Hotel by Castle.

How close is The Spencer Hotel by Castle to the beach?

This hotel is a short 7-minute walk from Takapuna Beach and 2.8 mi (14-min drive) from Narrow Neck Beach. Don't forget your sunscreen!

Does The Spencer Hotel by Castle offer free breakfast?

The Spencer Hotel by Castle does not offer free breakfast.

Is there a casino at The Spencer Hotel by Castle?

No, there is no casino at this hotel, but SkyCity Casino (10-min drive) is nearby.

What time is check-in at The Spencer Hotel by Castle?

Check-in start time: 3 PM; Check-in end time: 2:00 AM.

Is there free parking at The Spencer Hotel by Castle?

Free parking is not available at this hotel. Self parking is available for NZD 30 per day.

Does The Spencer Hotel by Castle have a pool?

The Spencer Hotel by Castle does not have a pool.

Does The Spencer Hotel by Castle have a spa?

There are no spa services available at this hotel.

How close is The Spencer Hotel by Castle to downtown Auckland?

The Spencer Hotel by Castle is 4 mi away from Auckland.

The Spencer Hotel by Castle Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 414 out of 1001 reviews
Rating 8 - Good. 354 out of 1001 reviews
Rating 6 - Okay. 143 out of 1001 reviews
Rating 4 - Poor. 61 out of 1001 reviews
Rating 2 - Terrible. 29 out of 1001 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Aiden

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Need renovation in rooms and upgrading. Shower wasn't working good and bathroom fan wasn't working too. CD player and Bluetooth device was old and wasn't working good. Positive: Nice view. Friendly staff
Stayed 1 night in Dec 2025

6/10 Okay

Rebecca

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
On Expedia it was advertised as having a swimming pool, which looked nice. In reality the pool was closed. This was disappointing.
Stayed 1 night in Jan 2026

8/10 Good

Conan

Travelled with partner
Liked: Cleanliness, amenities
Yes And Yes
Stayed 2 nights in Jan 2026

8/10 Good

Cassandra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Great kitchenette and balcony!!! Beautiful view of the city to see the fireworks for new years!! Only downfall was the pool was not working and had been drained and the bubbles in the hot tub didn’t work. Also, front desk was rarely staffed.
Stayed 3 nights in Dec 2025

8/10 Good

Ngaio

Travelled with family
Liked: Amenities, property conditions & facilities
Clean carpet and bedding. Windows could have done with an inside clean and was guttered the pool was unavailable otherwise a great stay
Stayed 1 night in Dec 2025

10/10 Excellent

Benjamin

Stayed 1 night in Dec 2025

10/10 Excellent

Josiah

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room with a great view of the city
Stayed 1 night in Dec 2025

8/10 Good

Mark van

Liked: Cleanliness
Very little staff contact to give a rating
Stayed 1 night in Dec 2025

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfectly adequate with comfortable room, good parking and excellent service.
Stayed 1 night in Dec 2025

10/10 Excellent

Robson

Stayed 2 nights in Dec 2025

8/10 Good

clive, ballarat

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
room and views were great, staff were great pleasent and polite to talk with addressing every thing in a good time only issue was the pool was closed whilst we were there which would have been great in the hot weater.
Stayed 2 nights in Dec 2025

10/10 Excellent

Gurjit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

6/10 Okay

Rahema

Travelled with partner
Disliked: Property conditions & facilities
For the price compared to Other apartment suites it could’ve been better. I think it just needs an overall revamp everything still feels olden day. And that might be okay for some. I would note the lobby smelt, and the rooms were slightly musty however they were clean and it was okay. Maybe consider dropping the price.
Stayed 1 night in Dec 2025

10/10 Excellent

Justin

Stayed 1 night in Nov 2025

8/10 Good

Megan

Travelled with family
Liked: Property conditions & facilities
Staff were great, room was comfortable. Unfortunately its pool was getting an upgrade was was out of commission. Air con must have been getting an upgrade because the rooms wall had a covering of dust above curtain was covered in a layer of fluff/dust.
Stayed 2 nights in Nov 2025

6/10 Okay

JONO

Travelled with partner
Liked: Staff & service
Dusty bedside tables, cracked tiles, rub marks all over the doors and walls, overall not too bad but not worth $300 odd a night
Stayed 1 night in Nov 2025

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great location, close to shopping and lots of fantastic eateries. Only downside was the pool was closed for maintenance which wasn’t advised at time of booking and the air conditioning in our room was stuck on 17 degrees. Good job I like a cool room.
Stayed 1 night in Nov 2025

8/10 Good

Merle

Stayed 1 night in Nov 2025

4/10 Poor

di

Travelled with family
Disliked: Amenities, property conditions & facilities
Air conditioner wasn’t working and we have to change the room. Swimming pool was closed and was not notified to us until we arrived and saw the board notice.
Stayed 3 nights in Oct 2025

10/10 Excellent

george

Stayed 1 night in Oct 2025

10/10 Excellent

Ashwin

Stayed 1 night in Oct 2025

8/10 Good

Mark van

Liked: Cleanliness
None to add
Stayed 1 night in Oct 2025

6/10 Okay

Barry

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Reception welcome was wonderful. Top marks. Entry foyer very tired. We had to wash down our bathroom bench as it had large sticky rings on it. Really dirty ironing board cover. Surprised at now no breakfast option. We had been regular guests before moving to Wellington 8 years ago, and were amazed in the difference in that time. We needed to leave at 5.15 am for an early start, and we had to try 3 times to get the front door button to open for us.
Stayed 1 night in Oct 2025

6/10 Okay

Alastair

Travelled with family, Business traveller
Liked: Cleanliness
Adequate for my needs
Stayed 1 night in Oct 2025

8/10 Good

Shanan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Now location and easy to access.
Stayed 2 nights in Sep 2025