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The Spencer Hotel by Castle

4.0 star property
4-star hotel near Shore City Shopping Centre

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Photo gallery for The Spencer Hotel by Castle

Front of property
Lobby sitting area
Seasonal outdoor pool
1 bedroom, in-room safe, desk, laptop workspace
Spencer One-Bedroom Suite Balcony & View

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Parking available
  • Laundry
  • Air conditioning

Explore the area

View in a map
9-17 Byron Avenue, Auckland, 622
  • Takapuna Beach
    ‪6 min walk‬
  • North Shore Hospital
    ‪4 min drive‬
  • Eventfinda Stadium
    ‪5 min drive‬
  • Auckland (AKL-Auckland Intl.)
    ‪32 min drive‬

Room options

View all photos for Spencer One-Bedroom Suite

Spencer One-Bedroom Suite | Living room

Spencer One-Bedroom Suite

8.6 out of 10
Excellent
(4 reviews)
  • 59 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Spencer Studio Room

Spencer Studio Room

Spencer Studio Room

9.4 out of 10
Exceptional
(8 reviews)
  • 29 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Spencer Studio Room with Balcony

Spencer Studio Room with Balcony

Spencer Studio Room with Balcony

8.8 out of 10
Excellent
(13 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Spencer One Bedroom Suite with Balcony

Spencer One Bedroom Suite with Balcony | Living room

Spencer One Bedroom Suite with Balcony

8.0 out of 10
Very good
(4 reviews)
  • 59 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Spencer One-Bedroom Suite Balcony & View

Spencer One-Bedroom Suite Balcony & View | Living room

Spencer One-Bedroom Suite Balcony & View

8.2 out of 10
Very good
(10 reviews)
  • 59 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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About the area

Auckland

Oceanside stay.Within a 10-minute walk of this Takapuna hotel, you'll find Shore City Shopping Centre and Takapuna Beach. Bruce Mason Centre and Lake Pupuke are also within half a mile (1 km).

What's nearby

  • Takapuna Beach - 6 min walk - 0.6 km
  • Bruce Mason Centre - 10 min walk - 0.9 km
  • Takapuna Golf Course and Driving Range - 3 min drive - 2.9 km
  • North Shore Hospital - 4 min drive - 2.2 km
  • Eventfinda Stadium - 5 min drive - 4.7 km

Getting around

  • Daldy Street Tram Stop - 8 min drive
  • Auckland Remuera Station - 12 min drive
  • Auckland Intl. Airport (AKL) - 34 min drive

Restaurants

  • ‪Wok’n Noodle - ‬5 min walk
  • ‪Basu Lounge - ‬3 min walk
  • ‪Cafe Mimosa - ‬3 min walk
  • ‪Jam Organic Cafe - ‬6 min walk
  • ‪Catch 21 Eatery - ‬6 min walk

About this property

The Spencer Hotel by Castle

4-star hotel near Shore City Shopping Centre
As a guest of The Spencer Hotel by Castle, you'll find a seasonal outdoor pool, an outdoor tennis court, a hot tub, and a fitness center. WiFi is free in public spaces. A business center and meeting rooms are available. Event space at this hotel measures 8611 square feet (800 square meters) and includes conference space. A library, multilingual staff, and laundry facilities are also featured at the business-friendly The Spencer Hotel by Castle. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Auckland hotel is smoke free.

  • 42 guestrooms or units
  • 18 levels
  • Meeting rooms
  • 8611 sq ft of conference space
  • 800 sq m of conference space
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Library
  • Television in lobby
  • Elevator
  • No smoking on site
The Spencer Hotel by Castle offers 42 accommodations with safes and coffee/tea makers. LCD televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Auckland hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided once per stay.

Languages

English, Hindi

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  • Free WiFi
  • Air conditioning
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Property amenities

Family friendly

  • In-room microwave
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (NZD 30 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Things to do

  • Gym
  • Hot tub
  • Library
  • Outdoor tennis court
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • LCD TV with premium cable channels

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open daily from 6:00 AM - 2:00 AM
Front desk staffed during limited hours
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of NZD 35 at check-out

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 55.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: NZD 30 per day
  • Housekeeping fee: NZD 35 every 3 days
  • Rollaway bed fee: NZD 55.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • The seasonal pool will open October 01 and close April 05.
  • Up to 2 children 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Castle Spencer
Castle Spencer Byron
Castle Spencer Byron Hotel
Castle Spencer Byron Hotel Takapuna
Castle Spencer Byron Takapuna
Spencer On Byron Auckland
Spencer Byron Hotel Takapuna
Spencer Byron Hotel
Spencer Byron Takapuna
Spencer Byron
Castle Spencer on Byron Hotel
The Spencer Hotel
The Spencer on Byron Hotel
The Spencer By Castle Auckland
The Spencer Hotel by Castle Hotel
The Spencer Hotel by Castle Auckland
The Spencer Hotel by Castle Hotel Auckland

The Spencer Hotel by Castle Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 422 out of 1001 reviews
Rating 8 - Good. 364 out of 1001 reviews
Rating 6 - Okay. 128 out of 1001 reviews
Rating 4 - Poor. 57 out of 1001 reviews
Rating 2 - Terrible. 30 out of 1001 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Carol

Stayed 1 night in May 2025

10/10 Excellent

Robin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and pleasant stay.
Stayed 1 night in May 2025

8/10 Good

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location.
Stayed 4 nights in Apr 2025

10/10 Excellent

spencer

Stayed 1 night in Jan 2025

8/10 Good

Anthony

Liked: Cleanliness
The view, and access to shops / restaurants was excellent. Room maintenance needs attention. TV not working, several ceiling lights not working. Only two coat hangers in the room wardrobe.
Stayed 9 nights in Apr 2025

4/10 Poor

Nina

Travelled with group
Disliked: Cleanliness, staff & service, amenities
Customer service was terrible, waited 40 minutes at the reception with no staff around.
Stayed 2 nights in Apr 2025

10/10 Excellent

Johannes

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Apr 2025

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Aiden

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2025

6/10 Okay

Kenneth

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Absence of any functioning restaurant or bar was very inconvenient, and should have been prominently mentioned in any advertising or listing.
Stayed 3 nights in Apr 2025

4/10 Poor

Natasha

Liked: Property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
_
Stayed 1 night in Mar 2025

8/10 Good

Jocelyn

Travelled with partner
Liked: Cleanliness
The view!
Stayed 1 night in Mar 2025

8/10 Good

Terry, Christchurch

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely Hotel and location. Will stay again. Had two lengthy powercuts during stay and unsure of cause. Emailed manager after stay to confirm but no communication so far.
Stayed 2 nights in Mar 2025

8/10 Good

gus

Travelled with family
Liked: Cleanliness, staff & service, amenities
Faucet in kitchen was not working however brought us bottled water made it right
Stayed 2 nights in Mar 2025

6/10 Okay

Kevin

Disliked: Staff & service, property conditions & facilities

Tired old lady in a great location

Good location close to the centre of Takapuna, and a short walk to the beach. Our room was pleasant, with views over the lake and ocean, but there were some unwanted curry smells around. The shower went crazy and soaked everything in the bathroom. Public areas need some major upgrades - wooden floors in the foyer were in poor repair and there was a lot of old wooden furniture in the bar that made it feel 1970;s - disappointing that the bar closed at 10pm on a Friday night. Wifi was terrible.
Stayed 2 nights in Feb 2025

8/10 Good

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our suite was very spacious and clean with lovely views of the lake and ocean. It was great to have a dishwasher and washing machine and dryer in our suite as we were staying for a few days. We were very happy with our stay.
Stayed 4 nights in Feb 2025

8/10 Good

gail, Waianae

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Parking wasn't included. A bit disappointed in that
Stayed 4 nights in Feb 2025

10/10 Excellent

Kim

Stayed 6 nights in Feb 2025

6/10 Okay

Catherine

Stayed 2 nights in Feb 2025

8/10 Good

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were a good size. Safe, on site parking in the secure basement. A at in the hotel would have been nice but there are several places near by to eat.
Stayed 2 nights in Feb 2025

10/10 Excellent

Wayne

Stayed 1 night in Feb 2025

6/10 Okay

Andy

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Tired
Stayed 3 nights in Jan 2025

8/10 Good

Sam

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Fantastic views towards Sky City. Friendly staff. Comfortable room and bed. Quiet area with easy walk to dining options. Fridge leaked, bathroom tired looking with chipped tiles.
Stayed 1 night in Jan 2025