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Hôtel des Carmes

3.0 star property
3-star hotel perfect for exploring Aurillac

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Photo gallery for Hôtel des Carmes

Family Quadruple Room, 2 Bedrooms, 2 Bathrooms | Terrace/patio
Indoor pool
Terrace/patio
Exterior
Premium bedding, desk, blackout drapes, soundproofing

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Room service
  • Parking available
  • Housekeeping
  • Breakfast available

Explore the area

View in a map
20, rue des Carmes, Aurillac, 15000
  • Place, Jardin des Carmes
    ‪2 min walk‬
  • Place, Centre de Congrès d'Aurillac
    ‪5 min walk‬
  • Place, Cantal Auvergne Stadium
    ‪19 min walk‬
  • Airport, Aurillac (AUR-Tronquieres)
    ‪9 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 12 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

8.8 out of 10
Excellent
(5 reviews)
  • 13 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Double Room

Premium bedding, desk, blackout drapes, soundproofing

Deluxe Double Room

  • 14 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Triple Room

Premium bedding, desk, blackout drapes, soundproofing

Triple Room

  • 14 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Double Room Single Use

Premium bedding, desk, blackout drapes, soundproofing

Standard Double Room Single Use

  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Quadruple Room, 2 Bedrooms, 2 Bathrooms

Family Quadruple Room, 2 Bedrooms, 2 Bathrooms

Family Quadruple Room, 2 Bedrooms, 2 Bathrooms

8.0 out of 10
Very good
(1 review)
  • 34 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 1 King Bed

About the area

Aurillac

Heart of Aurillac.With a stay at this Aurillac hotel, you'll be steps from Place du Square and Musée d'Art et d'Archéologie. Jardin des Carmes and Centre de Congrès d'Aurillac are also within half a mile (1 km).

What's nearby

  • Jardin des Carmes - 2 min walk - 0.2 km
  • Place du Square - 2 min walk - 0.2 km
  • Centre de Congrès d'Aurillac - 5 min walk - 0.4 km
  • St-Geraud Church - 9 min walk - 0.8 km
  • Cantal Auvergne Stadium - 19 min walk - 1.6 km

Getting around

  • Aurillac Station - 12 min walk
  • Aurillac (AUR-Tronquieres) - 5 min drive

Restaurants

  • ‪Le Damier - ‬3 min walk
  • ‪Le Kiosque - ‬4 min walk
  • ‪Tzk - ‬6 min walk
  • ‪Le café de ma mère - ‬5 min walk
  • ‪Le Square - ‬4 min walk

About this property

Hôtel des Carmes

3-star hotel perfect for exploring Aurillac
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An indoor pool, a terrace, and an arcade/game room are also featured at Hôtel des Carmes. Parking is available for a fee.

This 3-star Aurillac hotel is smoke free.

  • 23 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Storage area for luggage
  • Concierge
  • Game room or arcade
  • Terrace
  • Newspapers in lobby (free)
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hôtel des Carmes offers 23 accommodations with complimentary bottled water and hair dryers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Aurillac hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Similar properties

Superior Triple Room
The Originals Boutique, Grand Hôtel St Pierre
  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.0 out of 5, Very good, 220 reviews
The price is CA $116
CA $134 total
includes taxes & fees
Dec 12 - Dec 13
The Originals Boutique, Grand Hôtel St Pierre

Property amenities

Family friendly

  • Arcade/game room
  • Indoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (EUR 7 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 12 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 6:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 10.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.10 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 12 per person
  • Secured self parking fee: EUR 7 per day
  • Rollaway bed fee: EUR 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Citotel Hôtel Carmes Aurillac
Citotel Hôtel Carmes
Citotel Carmes Aurillac
Citotel Carmes
Hôtel des Carmes Hotel
Citotel Hôtel des Carmes
Hôtel des Carmes Aurillac
Hôtel des Carmes Hotel Aurillac

Reviews

Hôtel des Carmes Reviews

9.0

Wonderful

9.0/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 110 out of 184 reviews
Rating 8 - Good. 50 out of 184 reviews
Rating 6 - Okay. 19 out of 184 reviews
Rating 4 - Poor. 4 out of 184 reviews
Rating 2 - Terrible. 1 out of 184 reviews

Reviews

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A friendly and helpful welcome to the Hotel and soon booked into our room and explained where to park our vehicle once we had unloaded. The hotel has a very traditional feel downstairs, charming. The corridors and the rooms themselves were decorated in a very dark scheme, which even with the lights on was a little difficult to always see well. The room was large and comfortable although the bathroom was clean it was a little dated in design. The hotel restaurant was excellent with a lovely evening meal. Not the cheapest in town, but excellent quality and again, very friendly staff.
Stayed 1 night in Aug 2024

8/10 Good

Chris

Stayed 1 night in Sep 2023

10/10 Excellent

Keelin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

10/10 Excellent

Barbara

Stayed 1 night in Sep 2022

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Remi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

8/10 Good

Fiona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable stay

We enjoyed a lovely meal in the restaurant and found the beds very comfortable. The hotel was centrally located with easy access to restaurants and bars. Staff were very helpful.
Stayed 2 nights in Sep 2020

10/10 Excellent

Lillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cosy night

We had a great night at this hotel. The staff are charming and smiley. Good service! We felt that the breakfast at 11€ per person was a bit expensive, so we avoided it.
Stayed 1 night in Mar 2020

6/10 Okay

Elise

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Bien

Hotel agréable. Petite piscine. Petit déjeuner copieux. Je regrette que l'on m'ait facturé des frais pour un lit supplémentaire alors que j'avais déjà payé les chambres sur hotels pour 5 personnes.
Stayed 1 night in Aug 2025

8/10 Good

Didier

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel très bien placé , bon restaurant chambre confortable mais la salle de bain mériterait un rafraîchissement notamment les joints
Stayed 2 nights in Aug 2025

8/10 Good

Cedric

Stayed 2 nights in Jul 2025

8/10 Good

MARCENAT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Une étape agréable au centre d'Aurillac

Charmant hôtel malgré des chambres plutot petites. Personnel très agréable et petit dejeuner excellent
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Business traveller
Stayed 3 nights in Jun 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent!

Excellent hôtel, nous le recommandons chaudement pour la gentillesse de nos hôtes et le confort de la chambre. Le restaurant est également fortement recommandé!
Stayed 1 night in May 2025

10/10 Excellent

Robin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Pascal

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel disponible, à l'écoute et réactif. Cadre sortant de l'ordinaire : Hôtel et restaurant organisés autour d'une ancienne ruelle privatisée. Chambres agréables et propres. Petit déjeuner copieux avec beaucoup de "fait maison"
Stayed 1 night in Apr 2025

8/10 Good

Olivier

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Nawel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Chambre convenable. J’ai particulièrement apprécié la cuisine de l’hôtel : j’y reviendrai pour ce motif !
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Garcies

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Mathieu

Stayed 1 night in Dec 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

On adore

On adore venir dans cet hôtel ! Son côté atypique, son restaurant et l’accueil sont tout simplement parfaits ! Merci
Stayed 2 nights in Nov 2024

8/10 Good

Olivier

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

VICTOITR

Stayed 1 night in Nov 2024

10/10 Excellent

nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charme et confort

Un très agréable endroit. On s'y sent très bien. Accueil chaleureux et compétent. Le restaurant est également de très bonne qualité. Nous avons adoré nos parties de babyfoot, c est une très bonne idée de garder ce genre d activité conviviale et ludique.
Stayed 1 night in Nov 2024