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DoubleTree by Hilton Hotel Austin Northwest Arboretum

4.0 star property
Enjoy the outdoor pool at this Austin hotel

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Hotel Austin Northwest Arboretum

Restaurant
Executive lounge
Reception
Property amenity
Outdoor pool

Reviews

7.6 out of 10
Good

Popular amenities

  • Housekeeping
  • Bar
  • Room service
  • 24/7 front desk
  • Breakfast available
  • Parking available

Explore the area

View in a map
8901 Business Park Dr, Austin, TX, 78759
  • Place, Arboretum at Great Hills Mall
    ‪19 min walk‬
  • Place, Domain Northside
    ‪3 min drive‬
  • Place, Q2 Stadium
    ‪4 min drive‬
  • Airport, Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪20 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

7.6 out of 10
Good
(36 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for King, Accessible, Bathtub

Premium bedding, in-room safe, iron/ironing board

King, Accessible, Bathtub

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, in-room safe, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King, Junior Suite, 1 King Bed, Non Smoking

King, Junior Suite, 1 King Bed, Non Smoking | Living area

King, Junior Suite, 1 King Bed, Non Smoking

7.6 out of 10
Good
(8 reviews)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, iron/ironing board

Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(59 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Austin

In Austin .Within 3 miles (5 km) of this Austin hotel, you'll find Arboretum at Great Hills Mall and Norris Conference Centers. Domain Northside and Museum of Ice Cream are also within 3 miles (5 km).

What's nearby

  • Arboretum at Great Hills Mall - 19 min walk - 1.6 km
  • Domain Northside - 3 min drive - 4.1 km
  • Q2 Stadium - 4 min drive - 3.0 km
  • St. David's North Austin Medical Center - 5 min drive - 6.4 km
  • University of Texas at Austin - 10 min drive - 12.0 km

Getting around

  • Austin Station - 11 min drive
  • Kramer Station - 11 min drive
  • Austin-Bergstrom Intl. Airport (AUS) - 21 min drive

Restaurants

  • ‪Panera Bread - ‬4 min drive
  • ‪Dave & Buster's - ‬17 min walk
  • ‪Casa do Brasil - ‬5 min drive
  • ‪Taco Cabana - ‬4 min drive
  • ‪Lupe Tortilla - ‬4 min drive

About this property

DoubleTree by Hilton Hotel Austin Northwest Arboretum

Enjoy the outdoor pool at this Austin hotel
DoubleTree by Hilton Hotel Austin Northwest Arboretum offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 6500 square feet (604 square meters) and includes conference space. DoubleTree by Hilton Hotel Austin Northwest Arboretum also features multilingual staff, coffee/tea in a common area, and concierge services. For a fee, parking is available.

This Austin hotel is smoke free.

  • 1 building
  • 194 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 6500 sq ft of conference space
  • 604 sq m of conference space
  • Built in 1984
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton Hotel Austin Northwest Arboretum offers 194 accommodations with laptop-compatible safes and safes. Beds feature premium bedding. Televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Austin hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekday full breakfast available 7:00 AM to 10:00 AM for a fee: USD 20 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Handrails in stairways (31 inches high)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Pay movies
  • TV with premium cable channels

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 50.0
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 20 per person
  • Self parking fee: USD 15 per night (in/out privileges)
  • Early check-in fee: USD 50.0 (subject to availability)
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, and debit cards. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Austin-NW Plaza/Arboretum Area
Holiday Inn Plaza/Arboretum
Holiday Inn Plaza/Arboretum Hotel
Holiday Inn Plaza/Arboretum Hotel Austin-NW Area
DoubleTree Hilton Hotel Austin Northwest Arboretum
DoubleTree Hilton Hotel Arboretum
DoubleTree Hilton Austin Northwest Arboretum
DoubleTree Hilton Arboretum
Holiday Inn Austin Nw Plaza/Arboretum Hotel Austin
Holiday Inn Arboretum
DoubleTree by Hilton Hotel Austin Northwest Arboretum Hotel
DoubleTree by Hilton Hotel Austin Northwest Arboretum Austin

Reviews

DoubleTree by Hilton Hotel Austin Northwest Arboretum Reviews

7.6

Good

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 413 out of 1002 reviews
Rating 8 - Good. 227 out of 1002 reviews
Rating 6 - Okay. 151 out of 1002 reviews
Rating 4 - Poor. 98 out of 1002 reviews
Rating 2 - Terrible. 113 out of 1002 reviews

Reviews

8/10 Good

Lillia

Stayed 1 night in Jul 2025

4/10 Poor

Angel

Disliked: Cleanliness, staff & service
Front desk staff was great, but I didn’t like the fact that we didn’t have room service clean our room after we requested it three times. We didn’t get clean towels by room service, we had to call the front desk and get them ourselves.
Stayed 4 nights in Jul 2025

4/10 Poor

Laquetta, Pearland

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff was very helpful and my room was clean. Very quiet and the bar area was nice
Stayed 1 night in Jul 2025

8/10 Good

Kurtis

Liked: Cleanliness, staff & service, property conditions & facilities
We didn't like having to pay for parking when you have a parking lot. This was unexpected and seems unnecessary. Other than that we enjoyed the one night stay while travelling.
Stayed 1 night in Jul 2025

6/10 Okay

Donnamarie

Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

Kurt

Liked: Staff & service, property conditions & facilities
Why a hotel has an outside company charging for outdoor, not supervised parking makes no sense. Charge 10 more for the room. Ridiculous
Stayed 2 nights in Jul 2025

2/10 Terrible

Chelsi

Stayed 1 night in Jul 2025

8/10 Good

Brandon

Stayed 1 night in Jul 2025

2/10 Terrible

Jeremy

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Rather than included in the room charge they charge you separately for parking. That's an additional $20+ per day. In addition booking on Expedia did not include breakfast as advertised. That's another $20 for an a la carte breakfast. Had I known about these additional charges I would not have booked here
Stayed 1 night in Jul 2025

10/10 Excellent

Aaron

Stayed 5 nights in Jul 2025

6/10 Okay

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Arumugam

Disliked: Property conditions & facilities
Bug in the room and water drained slowly in the bath tub
Stayed 1 night in Jul 2025

8/10 Good

Amrut

Stayed 1 night in Jul 2025

2/10 Terrible

Vania

Disliked: Staff & service
There was a fire alarm, and they closed breakfast. Since I had already paid I asked if I could get a refund they told me they would write my room number but I didn’t get the refund
Stayed 1 night in Jun 2025

10/10 Excellent

priscilla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Marcia

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Love it! Great location-Celia was so very nice and helpful!
Stayed 1 night in Jun 2025

10/10 Excellent

NGON

Travelled with family
Liked: Cleanliness, room comfort
Good time. Clean place and friendly staff. The fresh cookie are a bonus.
Stayed 2 nights in Jun 2025

6/10 Okay

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You have to check in via an app that I can’t access with a confirmation number I don’t have. Just foolishness. A whole lot of technology to make things harder.
Stayed 1 night in Jun 2025

10/10 Excellent

doug

Stayed 1 night in May 2025

2/10 Terrible

COURTNEY

Stayed 1 night in Jun 2025

6/10 Okay

Elvis

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Room was ok it was clean at least. Rest of hotel not so much. Large roaches in hallways. Very dusty especially by the bar area. Pool was dirty and no chairs at the pool at all. Double tree has great properties but it seems this one has been forgotten! Front desk African American lady does overnights she’s terrible. Attitude to go with it as well!
Stayed 3 nights in Jun 2025

10/10 Excellent

Gloria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Stayed 1 night in Jun 2025

4/10 Poor

Yujie

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This place is not clean, when I check in room, toilet is not flushed completely, very dirty poor. Kitchen closed one day during my stay. Food is expensive. Will not come back.
Stayed 3 nights in May 2025

2/10 Terrible

adrian

Stayed 1 night in May 2025

2/10 Terrible

Danny, Orange

Liked: Cleanliness
Can’t check in. System issues. Manager Grant Becket, (512)343-0888, allowed to cancel with a full refund as he wrote ơn his business card. I cancelled it and try to book another place. So bad!!!! Wasted my three hours of waiting. Need Expedia refund my money.
Stayed 1 night in May 2025