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Extended Stay America Select Suites - Austin - Northwest

2.5 star property
Austin hotel in Pond Springs area

Choose dates to view prices

Photo gallery for Extended Stay America Select Suites - Austin - Northwest

Exterior
Deluxe Studio, Non Smoking, Refrigerator & Microwave
Deluxe Studio, Non Smoking, Refrigerator & Microwave
Standard Studio, Non Smoking, Refrigerator & Microwave
Lobby

Reviews

5.2 out of 10

Popular amenities

  • Kitchen
  • Pet-friendly
  • Laundry
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

Map
13689 Research Blvd, Austin, TX, 78750-2209

Room options

View all photos for Standard Studio, Non Smoking, Refrigerator & Microwave

Standard Studio, Non Smoking, Refrigerator & Microwave

Standard Studio, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Studio, Non Smoking, Refrigerator & Microwave

Standard Studio, Non Smoking, Refrigerator & Microwave

Standard Studio, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio, Non Smoking, Refrigerator & Microwave

Deluxe Studio, Non Smoking, Refrigerator & Microwave

Deluxe Studio, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

Austin

Pond Springs stay.Your stay at this Pond Springs hotel places you within 2 miles (3 km) of Main Event Entertainment and Lakeline Mall. Also, Round Rock Independent School District Athletic Complex is within 3 miles (5 km) and Brushy Creek Regional Trail is within 6 miles (10 km).

What's nearby

  • Austin Aquarium - 12 min walk - 1.0 km
  • Main Event Entertainment - 19 min walk - 1.6 km
  • Lakeline Mall - 2 min drive - 2.3 km
  • Arboretum at Great Hills Mall - 8 min drive - 11.3 km
  • Lake Travis - 12 min drive - 13.1 km

Getting around

  • Lakeline Station - 5 min drive
  • Austin Station - 19 min drive
  • Austin-Bergstrom Intl. Airport (AUS) - 27 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Texas Roadhouse - ‬18 min walk
  • ‪Starbucks - ‬16 min walk
  • ‪P. Terry's Burger Stand #14 - ‬11 min walk
  • ‪Pinballz Lake Creek - ‬7 min walk

About this property

Extended Stay America Select Suites - Austin - Northwest

Austin hotel in Pond Springs area
As a guest of Extended Stay America Select Suites - Austin - Northwest, you'll find a vending machine, laundry facilities, and express check-out. Public spaces have free WiFi. Limited free parking is available on a first-come, first-served basis.

This Austin hotel is smoke free.

  • 1 building
  • 113 guestrooms or units
  • 4 levels
  • Built in 2009
  • Self-service laundry
  • Express check-out
  • Elevator
  • No smoking on site
Extended Stay America Select Suites - Austin - Northwest offers 113 accommodations with hair dryers. Accommodations offer separate sitting areas. 34-inch flat-screen televisions come with premium satellite channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations.

This Austin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and irons/ironing boards can be requested.

Languages

English

Similar properties

Studio, 2 Double Beds, Non Smoking

Extended Stay America Select Suites - Austin - Northwest - Lakeline Mall

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Air conditioning
3.0 out of 5, 921 reviews
The price is CA $87
CA $104 total
includes taxes & fees
Jun 22 - Jun 23
Extended Stay America Select Suites - Austin - Northwest - Lakeline Mall

Property amenities

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Things to do

  • Golf

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 34-inch flat-screen TV with premium cable/satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open Monday to Friday (9:00 AM – 8:00 PM), Saturday to Saturday (10:00 AM – 4:00 PM), and Sunday to Sunday (3:00 PM – 8:00 PM)
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Full payment for stays of 7 nights or longer is due at time of check-in for all bookings where payment for the stay will be made on site instead of at the time of booking.
If the office is closed, guests can call extension 500 from the lobby phone for check-in assistance.

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

WoodSpring Suites Austin Aquarium Hotel
Value Place Hotel Austin Northwest
Value Place Austin TX Northwest Hotel
Value Place Austin TX Northwest
WoodSpring Suites Aquarium Hotel
WoodSpring Suites Aquarium
Value Place Austin TX (Northwest)
Value Place Austin Northwest
WoodSpring Suites Austin Northwest Research Blvd
Extended Stay America Select Suites Austin Northwest
Extended Stay America Select Suites - Austin - Northwest Hotel
Extended Stay America Select Suites - Austin - Northwest Austin

Extended Stay America Select Suites - Austin - Northwest Reviews

Reviews

5.2
Rating 10 - Excellent. 101 out of 516 reviews
Rating 8 - Good. 70 out of 516 reviews
Rating 6 - Okay. 69 out of 516 reviews
Rating 4 - Poor. 65 out of 516 reviews
Rating 2 - Terrible. 211 out of 516 reviews

5.6/10

Cleanliness

5.6/10

Staff & service

4.2/10

Amenities

5.6/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

10/10 Excellent

Paisley

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

James

Stayed 2 nights in Feb 2025

2/10 Terrible

Harsha Vardhan

Disliked: Staff & service, property conditions & facilities
I didn’t like the services. No hand towels, No soap, shampoos.
Stayed 1 night in Feb 2025

10/10 Excellent

Lashonda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

10/10 Excellent

Lashonda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

2/10 Terrible

Abhishek

Disliked: Cleanliness, staff & service, property conditions & facilities
I wouldn't return to this place because the property is managed poorly.
Stayed 14 nights in Oct 2024

4/10 Poor

Dawn

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointed

Very loud squeaky bed and blown out mattress. Filthy bathroom floor. Excessive weed smell throughout property after we were forced to sign the no smoking policy? Dirty ice trays in fridge. No lights in parking lot after dark. Rude service at check in.
Stayed 3 nights in Oct 2024

8/10 Good

Araceli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

2/10 Terrible

Daniel

Disliked: Staff & service
Stayed 3 nights in Oct 2024

2/10 Terrible

Barbara

Wouldn’t let me check in because my wife who was NOT on the reservation didn’t have her ID
Stayed 1 night in May 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service

Waiting for confirmation of refund

Was not allowed to check in because the card I presented For my security deposit was not adequate even though it was a master card debit card that had over $500 available That I have used several times for security deposits, then took the card out of my ridge wallet and a put them on the counter and asked her to pick one, she then told me she was canceling my prepaid reservation, I asked her for proof of refund, she gave me proof of cancellation, not proof of refund. I then had to book another nearby hotel that I’ve used frequently at nearly double the price.
Stayed 1 night in May 2024

8/10 Good

Patricia

Stayed 2 nights in Apr 2024

4/10 Poor

Carlos

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Hotel review

People in front desk was not nice, they dont have customer orientation, specially a black lady They had a mess with reservations hotel was clean but the mattresses were very uncomfortable .
Stayed 1 night in Apr 2024

2/10 Terrible

Helen

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

Helen

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

Breaira

Travelled with family
Disliked: Staff & service
Stayed 2 nights in Apr 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and nice rooms
Stayed 3 nights in Apr 2024

6/10 Okay

Soumya

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place great! Super Clean hallways and floors in your room. It smells so fresh. Everyone goes out of their way to make sure you are happy. Rooms are really nice and comfortable. I booked a room for 22 more days for those reasons. Great find in Austin. Prices are great as well. Enjoy!
Stayed 7 nights in Mar 2024

10/10 Excellent

Donnesha

Stayed 27 nights in Feb 2024

2/10 Terrible

Trudy

Disliked: Staff & service, property conditions & facilities, room comfort
I never stayed they took my money
Stayed 1 night in Mar 2024

6/10 Okay

Diego

Business traveller
Liked: Staff & service
The Staff was helpful and accommodating.
Stayed 1 night in Mar 2024

8/10 Good

Jesus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

2/10 Terrible

Erica

Liked: Staff & service
Stayed 1 night in Mar 2024