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"No air conditioning in a room with western facing exposure. Misleading as to a "shuttle" to the airport. They really meant that they can call a taxi ... " More

By a verified traveller on Thu 08 Jun 2023

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Hotel Description

Spa Bad Homburg v.d. Hoehe hotel near the airport

Close to airport

Within a 5-minute walk of the hotel, you'll find Taunus Nature Park and Kurpark. Kurhaus Bad Homburg and Casino Bad Homburg are also within half a mile (1 km).

Full-service spa, dining

A full-service spa, a gym, and a restaurant are all featured at this hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. You'll appreciate the gym, bar/lounge, and laundry facilities.

Superior Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
CA $155* Per night/room 28 Apr. - 29 Apr.

Executive Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Steigenberger Hotel Bad Homburg ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 2.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Steigenberger Hotel Bad Homburg

Couples (1)
3 out of 5
No air conditioning in a room with western facing exposure. Misleading as to a "shuttle" to the airport. They really meant that they can call a taxi or one can walk to the railroad station and take a train. Problem with room lighting in which the guy at the desk said there was nothing we could do to turn off the final room night. He was wrong on that. Hidden fees such as a citywide spa tax. Overall, pretty disappointing and overpriced.

Posted by on 8 Jun. 2023

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Comment from Hotel Management

27 Jun. 2023 by michael Kain

Dear Guest, Thank you for taking the time to share your experience with us. We are sorry to hear that we were not able to meet your expectations during your stay with us at the Steigenberger Hotel Bad Homburg. As a hotel, we strive to provide all of our guests with a comfortable and enjoyable experience. We regret that we were unable to do so in this case. We understand how important air conditioning is for keeping cool and comfortable in the summer months, and we apologize that it was not available during your stay, due to a broken pipeline. Additionally, while our hotel does not offer and adverticde a shuttle service from the airport, we do have transportation options available such as calling a taxi or taking a train from the nearby station. We should have been clearer about this information. We hope that you take away some fond memories of your time here at Steigenberger Hotel Bad Homburg and give us another chance. Thank you again for sharing your feedback with us.Best Regards,Michael KainGeneral Manager

Property Features

Steigenberger Hotel Bad Homburg offers its guests a full-service spa and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and meeting rooms. Event space at this hotel measures 8503 square feet (790 square meters) and includes conference space. A terrace, tour/ticket assistance, and barbecue grills are also featured at the business-friendly Steigenberger Hotel Bad Homburg. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

  • 1 building
  • 174 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 8503 sq ft of conference space
  • 790 sq m of conference space
  • Built in 1876
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers for purchase
  • Bellhop
  • Elevator
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Long-term parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Oberursel Station (4.7 km / 2.9 mi)
  • Metro station: Bad Homburg S-Bahn (0.9 km / 0.6 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Steigenberger Hotel Bad Homburg offers 174 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Flat-screen televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers, bidets, complimentary toiletries, and hair dryers. This Bad Homburg v.d. Hoehe hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Sitting area
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Coffee maker
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.

Restaurant - This restaurant serves breakfast, lunch, and dinner.

24-hour room service is available.

Spa Services

  • Sauna in spa
  • Steam room in spa

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Steigenberger Hotel Bad Homburg offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 80.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: EUR 25 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-in and contactless check-out are available.

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Security system
  • Online Penalty Collection
  • Staff does not wear personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Property is not currently implementing any enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Cashless transactions are not available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.10 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 32 per person
  • Airport shuttle fee: EUR 45 per vehicle (one-way)
  • Valet parking fee: EUR 23 per night (in/out privileges)
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: EUR 80.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Steigenberger Hotel Bad Homburg
  • Steigenberger Bad Homburg Bad Homburg V.D. Hoehe
  • Steigenberger Hotel Bad Homburg Bad Homburg V.D. Hoehe
  • Steigenberger Bad Homburg
  • Steigenberger Bad Homburg
  • Steigenberger Hotel Bad Homburg Hotel
  • Steigenberger Hotel Bad Homburg Bad Homburg v.d. Hoehe
  • Steigenberger Hotel Bad Homburg Hotel Bad Homburg v.d. Hoehe

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.