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Fairmont Baku - Flame Towers

5.0 star property
5-star luxury hotel near Azerbaijan State Philharmonic Hall

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Photo gallery for Fairmont Baku - Flame Towers

Indoor pool, seasonal outdoor pool, sun loungers
Minibar, in-room safe, desk, blackout drapes
3 bars/lounges, lobby lounge, rooftop bar
Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Spa
  • Parking included

Explore the area

View in a map
1a Mehdi Huseyn Str, Sebail District, Flame Towers, Baku, AZ1006
  • Baku City Circuit
    ‪3 min walk‬
  • Maiden's Tower
    ‪15 min walk‬
  • Fountain Square
    ‪19 min walk‬
  • Baku (GYD-Heydar Aliyev Intl.)
    ‪23 min drive‬

Room options

View all photos for Fairmont Gold, Signature Suite, Sea View

Minibar, in-room safe, desk, blackout drapes

Fairmont Gold, Signature Suite, Sea View

10.0 out of 10
Exceptional
(1 review)
  • 70 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe King Room, Sea View

Minibar, in-room safe, desk, blackout drapes

Deluxe King Room, Sea View

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed, City View

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 Double Bed, City View

8.0 out of 10
Very good
(1 review)
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Fairmont Gold, Signature Suite, 1 Double Bed, City View

Minibar, in-room safe, desk, blackout drapes

Fairmont Gold, Signature Suite, 1 Double Bed, City View

  • 70 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Fairmont Gold, Room, 1 Double Bed, Sea View

Minibar, in-room safe, desk, blackout drapes

Fairmont Gold, Room, 1 Double Bed, Sea View

  • 50 sq m
  • Sea view
  • Sleeps 4
  • 1 Double Bed

View all photos for Fairmont Gold, Suite, 1 Bedroom, Sea View

Minibar, in-room safe, desk, blackout drapes

Fairmont Gold, Suite, 1 Bedroom, Sea View

  • 90 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Fairmont Gold, Suite, 1 Bedroom, City View

Minibar, in-room safe, desk, blackout drapes

Fairmont Gold, Suite, 1 Bedroom, City View

  • 90 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Fairmont Gold, Room, 1 Double Bed, City View

Minibar, in-room safe, desk, blackout drapes

Fairmont Gold, Room, 1 Double Bed, City View

  • 50 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Twin Room, Sea View

Minibar, in-room safe, desk, blackout drapes

Deluxe Twin Room, Sea View

8.0 out of 10
Very good
(1 review)
  • 50 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Twin Room, City View

Minibar, in-room safe, desk, blackout drapes

Deluxe Twin Room, City View

  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

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About the area

Baku

City center stay.Stay at this Baku hotel and you'll be within half a mile (1 km) of Azerbaijan State Philharmonic Hall and 2 miles (3 km) of Palace of the Shirvan Shahs. Maiden's Tower and Sabir Park are also within 2 miles (3 km).

What's nearby

  • Flame Towers - 1 min walk - 0.0 km
  • Baku City Circuit - 3 min walk - 0.3 km
  • Palace of the Shirvan Shahs - 11 min walk - 1.0 km
  • Maiden's Tower - 15 min walk - 1.3 km
  • Fountain Square - 19 min walk - 1.7 km

Getting around

  • Icherisheher - 15 min walk
  • Baku (GYD-Heydar Aliyev Intl.) - 39 min drive

Restaurants

  • ‪Kiçik Venesiya | Mini Venice - ‬15 min walk
  • ‪Balcon Café - ‬5 min walk
  • ‪Manzara - ‬7 min walk
  • ‪Pizza Mizza - ‬12 min walk
  • ‪CHiNAR - ‬11 min walk

About this property

Fairmont Baku - Flame Towers

5-star luxury hotel near Azerbaijan State Philharmonic Hall
Fairmont Baku - Flame Towers offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as 2 coffee shops/cafes and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 26899 square feet (2499 square meters) and includes conference space. A seasonal outdoor pool, a hot tub, and a sauna are also featured at the luxury Fairmont Baku - Flame Towers. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 5-star Baku hotel is smoke free.

  • 318 guestrooms or units
  • 28 levels
  • 3 bars or lounges
  • 2 coffee shops
  • Meeting rooms
  • 26899 sq ft of conference space
  • 2499 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar by the pool
  • Dining venue
Fairmont Baku - Flame Towers offers 318 accommodations with minibars and laptop-compatible safes. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

This Baku hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 16 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Azerbaijani, English, Russian, Turkish

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Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: AZN 46.61 for adults and AZN 25 for children
  • 2 coffee shops/cafes
  • 3 bars/lounges
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Library
  • Pilates classes
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV with cable/satellite channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Guests who wish to book breakfast are encouraged to contact the property before arrival to pre-book it and receive a discounted breakfast price for children ages 2-11 years old. Breakfast is included for children under 2 years old.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Fairmont Baku - Flame Towers

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AZN 135.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AZN 1.10 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AZN 46.61 for adults and AZN 25 for children
  • Airport shuttle fee: AZN 90 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AZN 135.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Property Registration Number 1400708631

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • The seasonal pool will open in June and close in August.
  • Pool access available from 9:00 AM to 6:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Baku Fairmont
Fairmont Baku
Fairmont Hotel Baku
Fairmont Baku Flame Towers Hotel
Fairmont Flame Towers Hotel
Fairmont Baku Flame Towers
Fairmont Flame Towers
Fairmont Baku Flame Towers
Fairmont Baku - Flame Towers Baku
Fairmont Baku - Flame Towers Hotel
Fairmont Baku - Flame Towers Hotel Baku

Fairmont Baku - Flame Towers Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 57 out of 85 reviews
Rating 8 - Good. 13 out of 85 reviews
Rating 6 - Okay. 9 out of 85 reviews
Rating 4 - Poor. 4 out of 85 reviews
Rating 2 - Terrible. 2 out of 85 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Was amazing
Stayed 3 nights in Apr 2025

10/10 Excellent

Isabel M

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The experience was wonderful. A luxury hotel, clean, good service, great breakfast, and super friendly staff.
Stayed 4 nights in Mar 2025

10/10 Excellent

Pedro Juan

Stayed 1 night in Feb 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pool cleaning day!

I’d make sure the hot tub in the gym got a deep clean as the sides were filthy. Everywhere else was spotless.
Stayed 1 night in Jan 2025

6/10 Okay

Gaurav

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Borhane

I’ll always use Fairmont in my travels This is my 6th fairmon
Stayed 2 nights in Dec 2024

4/10 Poor

John

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
A failure to address earlier emails resulted in very poor check-in. Unfortunately this was compounded by misinformation to staff which ended up with embarrassing issues for us. This was not good customer service which was more customer apologies than service. The did address the issue but I felt they were more interested in the money than the compensation. Only saving grace was Bar19 lovely staff, good food and great view over Baku Nice hotel. lovely city, i expected more from the hotel. John
Stayed 4 nights in Oct 2024

10/10 Excellent

Duncan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very very nice and helpful from the front office staff to the staff at the breakfast restaurant . The hotel is well appointed , room was very spacious , bed was comfortable , heated floors . The hotel is a sight to behold and a great one to stay in . Would be back in a heart beat . The breakfast was always sumptuous and had great variety .
Stayed 3 nights in Oct 2024

4/10 Poor

Ramanjit

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They can't make a coffee. Hardly anyone speaks English. Not service oriented.
Stayed 5 nights in Sep 2024

4/10 Poor

orianda

Travelled with family and small children
Liked: Property conditions & facilities
My room had AC that stopped at 75F. I had to request a room upgrade three times, and by the time they offered it it was a smaller room on a higher floor (twice they took me to options where the prior occupant had smoked in the room--the rooms reeked--which the porter admitted was a big problem with the guests there) my son had fallen asleep so we stayed. They also put us on the 18th floor failing to mention that there is a restaurant on the 19th floor pumping out LOUD music...the night they played jazz I could hear it down to the individual instrument. The breakfast buffet was very poor - not what you'd see at a Fairmont in North America or Asia. On the plus side, one of the younger concierges was very helpful.
Stayed 3 nights in Aug 2024

8/10 Good

Mo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful kind staff, breakfast was perfect also the restaurant staff was super kind. ** room fridge was locked and they asked me for deposit to unlock it, after little argument they opened it
Stayed 5 nights in Aug 2024

10/10 Excellent

ELEONORA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
—it’s a perfect blend of luxury and comfort. If you’re looking for a place that exceeds expectations, this is it! Beautiful property, incredible city view, delicious food, pool, spa, amenities .
Stayed 6 nights in Aug 2024

10/10 Excellent

Joshua

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel! The staff were incredibly friendly and helpful. The room was large, great decor and the views were amazing. Also, The hotel chef FARJA was wonderful and his food was delicious! We had a great stay!
Stayed 5 nights in Aug 2024

10/10 Excellent

Meyr, Miami

Stayed 2 nights in Jul 2024

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 6 nights in Jun 2024

8/10 Good

Valentyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jun 2024

8/10 Good

Alina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. The views are amazing. The location is good.
Stayed 2 nights in May 2024

6/10 Okay

Ahmad

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

First and last time

The hotel needs a lot of work from receptionists bell boys room service Most of the reception they dont smile no welcoming face I arrived after very long flight 16 hours without sleep so when I arrived they asked me to wait 1 hour to get the room with fees ofcourse it's 7 in the morning So I stayed at lobby and had a nap covering my face with a hat sitting on a chair not laying down security came woke me up saying no sleep with angry face First time in my life felt like that wat horrible act and the the receptionist forgot to tell me the room was ready 45 minutes before Ooo it's a mess they need a lot of work no camparison between Hilton or jw Marriott Bell boy when I arrived 7 in the morning I came with 3 pieces of luggage no one was there Room service so lazy to bring laundry the take forever to bring ur clothes The room is spacious and nice Bathroom is perfect also They gave late check out till 2 I was happy
Stayed 2 nights in May 2024

8/10 Good

Rebecca

Liked: Property conditions & facilities, room comfort

Great hotel but lagging simple procedures.

Check in was easy and welcoming. However, the keycard did not work and I called reception and then I had to go back downstairs for them to actually register the keycard. The facilities were good with a nice and spacious gym and pool with a refreshing water machine to drink at your disposal. There are plenty of coffee shops and restaurants in this hotel but not much around the area. The most disappointing thing would have had to have been the breakfast service. I ordered room service and altogether it had taken an hour and a half to arrive with all of the items. First, it was delayed, I guess due to high demand, but then a lot of the items were missing which they failed to tell me about. I had to call again and remind them that they had forgotten items (bread basket, pastries, mushrooms, fresh fruit and muesli) they came back with bread and pastries and the guy on the phone said they had ran out of muesli (not even a replacement or an apology) still no fruit and mushrooms so I gave up. The second part was that the room was not cleaned properly and had lots of finger prints and cup marks (considering it's supposed to be a 5 star hotel). The actual hotel is nice with amazing facilities and options but the staff could be a bit more noticeable with orders and simple hotel procedures. I was a little disappointed given the price to stay there.
Stayed 1 night in Sep 2023

10/10 Excellent

John-Christopher

Stayed 3 nights in Sep 2023

8/10 Good

Zamir

Liked: Cleanliness, property conditions & facilities, room comfort

Nice experience

Roon is big and very convenient. Sadly, we had a rear city view which spoiled our experience. For 3 days in a raw we had to call service center to ask for hands towels which were missing from an unknown reason. Relatively nor far from the old city if you use the near by monorail.
Stayed 6 nights in Sep 2023

10/10 Excellent

Bhupendra

Stayed 1 night in Sep 2023

10/10 Excellent

Tomas, PRAGUE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we missed the service at the pool and a richer breakfast
Stayed 3 nights in Aug 2023

6/10 Okay

ASHISH

Liked: Cleanliness, property conditions & facilities, room comfort
The location is excellent. Limited food choices for vegetarian Indians. Considering the number of Indian tourists going to Baku and also staying in Fairmont Hotel, an Indian chef should be there to plan the menu. The dining room staff needs more training to handle guests and volume. Most servers usually run around without any proper plan. I think they were college graduates as they lacked professional approach. In the morning the breakfast area used to be a chaos due to responsibilities not clearly assigned. The room used to get serviced by 5 pm next day. Also, the hotel is very frugal in providing water bottles, tea, etc in the room.
Stayed 4 nights in Aug 2023

6/10 Okay

Verified traveller

No fridge or mini bar in the room No toilet utensils
Stayed 5 nights in Aug 2023