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4.7 out of 5

"Great place to stay. Clean rooms and friendly employees. " More

By a verified traveller on Mon 27 Feb 2017

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Hotel Description

3.5-star hotel near Maryland Live Casino

In suburbs

Within 2 miles (3 km) of this well-placed hotel, you'll find Maryland Live Casino and Arundel Mills Mall. Fort George G. Meade and National Cryptologic Museum are also within 6 miles (10 km).

Dining options, 2 bars/lounges

This smoke-free hotel includes 2 restaurants, an indoor pool, and a 24-hour fitness center. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Self parking, a terrace, and a lobby fireplace are also offered.

Free Internet, comfy beds

Featuring conveniences like refrigerators and coffee/tea makers, the 150 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with satellite channels. Pillowtop beds, iPod docks, and room service are also available.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$168* Per night/room 15 Nov. - 16 Nov.

Executive Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

The Hotel at Arundel Preserve ratings based on 19 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Hotel at Arundel Preserve

Everyone (6) Couples (2) Family (5)
5 out of 5
There in no microwave in the rooms other than that a very nice place an very clean

Posted by on 25 Aug. 2019

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Comment from Hotel Management

25 Aug. 2019 by Richard

Thank you for your feedback! We hope to see you again in the future!

2 out of 5
Room did not seem clean. Sheets and cover were wet. Tv didn’t work all the way. Poor quality for price paid

Posted by on 21 Jul. 2019

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Comment from Hotel Management

22 Jul. 2019 by Kristin

Thank you very much for providing this feedback regarding your stay. Please know this is not indicative of the level of service we aim to provide and that we will be looking into this to discuss with the appropriate staff.

5 out of 5
Was forced to locate a place to stay due to cancellation of flight and we chose the right place

Posted by on 26 Jun. 2019

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Comment from Hotel Management

26 Jun. 2019 by Kristin

Thank you for giving us a shot! We are fortunate to be located so close to the airport, yet also far enough away to provide a fresh breath of air and relaxation. Should you find yourself in a similar situation again, you know where to find us! Safe travels!

5 out of 5
Great restaurants. Wish they had microwaves in the room. I had to trash my leftovers from Grillfire:(

Posted by on 21 May 2019

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Comment from Hotel Management

23 May 2019 by Richard

Thanks for your feedback. We hope to see you again in the future!

4 out of 5
The staff was pleasant and there were plenty of restaurants in the area..

Posted by on 18 Apr. 2019

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Comment from Hotel Management

18 Apr. 2019 by Richard

Thank you for your review! We hope to see you again in the future!

5 out of 5
Customer service and cleanliness amenities and room was comfortable.

Posted by on 30 Mar. 2019

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Comment from Hotel Management

30 Mar. 2019 by Richard

Thank you for your wonderful review. We appreciate your feedback and hope to see you again soon!

4 out of 5
Nice. Everything was fine. My wife and I weren’t happy with the peeling walls because our guest started making hotel comparisons. We weren’t happy about it but overall we were pleased.

Posted by on 22 Jan. 2019

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Comment from Hotel Management

23 Jan. 2019 by David Brandon III

We appreciate your comments and concerns. We have addressed the peeling edge of the wallpaper design in the room and want to assure you this is a one off occurance. We strive to bring our guests the best experience possible and we hope to see you on your next stay. Allow us to make it right.

5 out of 5

Posted by on 22 Jan. 2019

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Comment from Hotel Management

22 Jan. 2019 by Richard

Thank you for your review! We appreciate your feedback and hope to see you again in the future!

5 out of 5
One of the better experiences we’ve had in relation to hotel accommodations. Everything seemed to fast, simple, and professional.

Posted by on 1 Jan. 2019

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Comment from Hotel Management

2 Jan. 2019 by Ashley W

Thanks for staying with us. We appreciate your feedback!

5 out of 5
Great room, good restaurants, airport shuttle was way above standard. Will Be Back!!

Posted by on 26 Dec. 2018

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Comment from Hotel Management

26 Dec. 2018 by Richard

Thank you for your fantastic review! We appreciate your feedback and look forward to having you stay with us again in the future!

About the The Hotel at Arundel Preserve

Location 7795 Arundel Mills Blvd, Hanover, MD 21076

Property Features

The Hotel at Arundel Preserve offers its guests an indoor pool and a 24-hour fitness center. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 10000 square feet (929 square meters) and includes conference space. A terrace, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly The Hotel at Arundel Preserve. A roundtrip airport shuttle is free during limited hours. Parking is available for a fee. This 3.5-star Hanover hotel is smoke free.

  • 1 building
  • 150 guestrooms or units
  • 7 levels
  • 2 dining venues
  • 2 bars or lounges
  • 10000 sq ft of conference space
  • 929 sq m of conference space
  • Built in 2011
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Concierge
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Baltimore, MD (BWI-Baltimore Washington Intl. Thurgood Marshall) (10.1 km / 6.3 mi)
  • Train station: Jessup Station (4.6 km / 2.9 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

The Hotel at Arundel Preserve offers 150 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature down comforters. 40-inch LCD televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • IPod dock
  • In-room dining (limited hours)
  • HD television
  • Satellite channels
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Down blanket
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 11 AM.

Grillfire Arundel - This bistro serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Vivo Italian Kitchen - This restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 21

Special check-in instructions:

Airport shuttle service is available from 4:00 AM to 2:00 AM. Fees may apply. Contact the property in advance to get details.

Airport transportation is offered from 4:00 AM to 2:00 AM. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per day

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 15 per person (approximately)
  • Self parking fee: USD 0.00 per day (in/out privileges)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Arundel Hotel
  • Arundel Preserve
  • Arundel Preserve Hanover
  • Arundel Preserve Hotel
  • Hotel Arundel
  • Hotel Arundel Preserve
  • Hotel Arundel Preserve Hanover
  • Hotel Preserve
  • Preserve Hotel
  • The At Arundel Preserve
  • The Hotel at Arundel Preserve Hotel
  • The Hotel at Arundel Preserve Hanover
  • The Hotel at Arundel Preserve Hotel Hanover

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.travelocity.ca/Baltimore-Hotels-The-Hotel-at-Arundel-Preserve.h4542302-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.