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Banff Ptarmigan Inn

3-star property
337 Banff Ave, Banff, AB 1-855-887-0424
4.2 out of 5
Very good!
See all 6 travelocity Reviews

"Convenient, clean. Wouldn’t allow early check-in but could park in garage early. Curt receptionist, no other contact with staff. Room was good size ... " More

By a verified traveller on Tue 21 Sep 2021

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Hotel Description

3-star hotel near Banff Gondola

In Banff

At this hotel, you'll be steps from Banff Lake Louise Tourism Bureau and within a 15-minute walk of Banff Centre for Arts and Creativity. Banff Gondola and Upper Hot Springs are also within 3 miles (5 km).

Free perks

This smoke-free hotel features 2 spa tubs, a restaurant, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the sauna and free perks like full breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 134 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Room service, premium bedding, and free local calls are also available.

Standard Room Two Queens

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
C$119* Per night/room 7 Nov. - 8 Nov.

Superior Room 2 Queens

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room 1 King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 2 Queen Beds, Balcony

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Superior Room 1 King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Mountain View King Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Banff Ptarmigan Inn ratings based on 6 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Banff Ptarmigan Inn

Everyone (2) Couples (2) Family (2)
4 out of 5
Great view. Nice breakfast. Friendly staff. No air conditioning so the room is hot

Posted by on 27 Jun. 2021

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5 out of 5

Posted by on 1 Apr. 2021

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4 out of 5
Convenient, clean. Wouldn’t allow early check-in but could park in garage early. Curt receptionist, no other contact with staff. Room was good size but very small bathroom.

Posted by on 21 Sep. 2021

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4 out of 5
Walking distance to Town and good breakfast. We were given an inside room and it was very noisy because of the bar downstairs. Also a lot of loud voices in the hallway right up to 10,45 pm, which I think is not fair to other guests during a weekday....just my opinion.

Posted by on 3 Feb. 2020

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4 out of 5
Location was great, front desk staff needs to be re-educated on customer service and knowledge of the area

Posted by on 18 Jul. 2019

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4 out of 5
Emplacement ideal Calme malgre que soit situe sur une artere principale Resto dans l'hotel

Posted by on 11 Aug. 2021

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About the Banff Ptarmigan Inn

Location 337 Banff Ave, Banff, AB T1L 1H8

Property Features

Banff Ptarmigan Inn offers its guests 2 spa tubs and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. Event space at this hotel measures 1700 square feet (158 square meters) and includes conference space. Tour/ticket assistance, multilingual staff, and ski storage are also featured at the business-friendly Banff Ptarmigan Inn. A free area shuttle within 5 kilometers is available. Free self parking is available. This 3-star Banff hotel is smoke free.

  • 134 guestrooms or units
  • 1700 sq ft of conference space
  • 158 sq m of conference space
  • Full breakfast (free)
  • Dining venue
  • Bar or lounge
  • Ski lift tickets
  • Ski equipment storage
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Banff Station (0.6 km / 0.4 mi)
  • Property shuttles: Free area shuttle within 5 kilometers
  • Parking: Free self parking

Room Amenities

Banff Ptarmigan Inn offers 134 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Renovation of all guestrooms was completed in May 2018.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Ensuite bathroom

Food & Drink

Guests are served free full breakfast daily from 7:00 AM to 10:00 AM.

Banff Ptarmigan Inn has a restaurant on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: CAD 25 per pet, per night
  • Maximum 1 per room
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. A shield is in place between staff and guests in main contact areas and guests are provided with hand sanitizer. Contactless check-out is available.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are not in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Banff Ptarmigan
  • Banff Ptarmigan Inn
  • Ptarmigan Banff
  • Ptarmigan Inn
  • Ptarmigan Inn Banff
  • Banff Ptarmigan Hotel Banff
  • Banff Ptarmigan Inn Hotel
  • Banff Ptarmigan Inn Banff
  • Banff Ptarmigan Inn Hotel Banff

You should know

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Most Popular

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.