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Banff Ptarmigan Inn

3.0 star property
Hotel near Upper Hot Springs in Banff

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Photo gallery for Banff Ptarmigan Inn

Traditional hotel with a red-tiled roof and stone facade, featuring a welcoming entrance and multiple windows.
Experience the grandeur of our multi-level atrium, featuring a spacious seating area and balcony with a view.
Relax in a traditional room with a large bed, patterned headboard, and a nightstand with a telephone and lamp.
Welcome to our reception area, featuring a decorative back panel with bird motifs and a wall-mounted display showcasing local items.
Relax in a spacious atrium with a central seating area, surrounded by lush greenery and multiple balconies with interior views.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Hot tub
  • Bar

Explore the area

Map
337 Banff Ave, Banff, AB, T1L 1H8
  • Banff National Park Information Centre
    ‪2 min walk‬
  • Banff Lake Louise Tourism Bureau
    ‪3 min walk‬
  • Banff Centre for Arts and Creativity
    ‪14 min walk‬

Room options

View all photos for Mountain View King Suite

Mountain View King Suite

Mountain View King Suite

9.0 out of 10
Wonderful
(32 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room Two Queens

Standard Room Two Queens

Standard Room Two Queens

8.8 out of 10
Excellent
(76 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room 1 King

Standard Room 1 King

Standard Room 1 King

8.6 out of 10
Excellent
(64 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Balcony

Superior Room, 2 Queen Beds, Balcony

Superior Room, 2 Queen Beds, Balcony

8.8 out of 10
Excellent
(81 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room 2 Queens

Superior Room 2 Queens

Superior Room 2 Queens

8.8 out of 10
Excellent
(82 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Split Room.

Superior Split Room.

Superior Split Room.

8.4 out of 10
Very good
(26 reviews)
  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Superior Room 1 King

Superior Room 1 King

Superior Room 1 King

8.6 out of 10
Excellent
(43 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Banff

City center stay.At this Downtown District hotel, you'll be well placed to visit Banff National Park Information Centre and Banff Lake Louise Tourism Bureau, both within a 5-minute walk. Canadian Ski Museum West and Banff Legacy Trail are also within half a mile (1 km).

What's nearby

  • Banff National Park Information Centre - 2 min walk - 0.2 km
  • Banff Lake Louise Tourism Bureau - 3 min walk - 0.3 km
  • Banff Centre for Arts and Creativity - 14 min walk - 1.2 km
  • Fairmont Banff Springs Bowling Centre - 5 min drive - 2.1 km
  • Tunnel Mountain - 7 min drive - 1.4 km

Getting around

  • Banff Station - 7 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪Evelyn's Coffee Bar - ‬5 min walk
  • ‪BeaverTails - ‬5 min walk
  • ‪Good Earth Coffeehouse - Banff - ‬2 min walk
  • ‪Park Distillery - ‬3 min walk
  • ‪Cedar House Investments Ltd - ‬3 min walk

About this property

Banff Ptarmigan Inn

Hotel near Upper Hot Springs in Banff
Banff Ptarmigan Inn offers its guests 2 hot tubs and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and a meeting room are available. Event space at this hotel measures 1700 square feet (158 square meters) and includes conference space. A vending machine, multilingual staff, and ski storage are also featured at the business-friendly Banff Ptarmigan Inn. A free area shuttle within 5 kilometers is available. Limited free parking is available on a first-come, first-served basis.

This Banff hotel is smoke free.

  • 134 guestrooms or units
  • 1700 sq ft of conference space
  • 158 sq m of conference space
  • Ski lift tickets
  • Ski equipment storage
  • Business facilities
  • Conference space
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Dining venue
Banff Ptarmigan Inn offers 134 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English, French

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  • Parking included
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Property amenities

Family friendly

  • Free area shuttle
  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 5 km
  • Ski shuttle nearby
  • Free covered self parking on site
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 2 hot tubs
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Banff Ptarmigan
Banff Ptarmigan Inn
Ptarmigan Banff
Ptarmigan Inn
Ptarmigan Inn Banff
Banff Ptarmigan Hotel Banff
Banff Ptarmigan Inn Hotel
Banff Ptarmigan Inn Banff
Banff Ptarmigan Inn Hotel Banff

Banff Ptarmigan Inn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 990 out of 1747 reviews
Rating 8 - Good. 493 out of 1747 reviews
Rating 6 - Okay. 173 out of 1747 reviews
Rating 4 - Poor. 58 out of 1747 reviews
Rating 2 - Terrible. 33 out of 1747 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Irish

Stayed 1 night in Jun 2025

10/10 Excellent

Marjorie

Liked: Cleanliness, staff & service, property conditions & facilities
O
Stayed 1 night in Apr 2025

10/10 Excellent

Omed

Stayed 1 night in Mar 2025

10/10 Excellent

Jheonnel, Calgary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Apr 2025

8/10 Good

Andrew

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and value. Room was perfect for a standard hotle room. The split room we had gave some designated space. Free underground parking is a bonus.
Stayed 3 nights in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hôtel and great location

Hotel is near the center of town. Shuttle bus stop in front. Large,clean rooms. Staff was friendly and helpful.
Stayed 2 nights in Apr 2025

8/10 Good

sheetal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like- location Dislike - food at the restaurant
Stayed 4 nights in Apr 2025

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Rob

Travelled with partner
The hotel was very good, there was a few late night people making a lot of noise. Not the hotels fault.
Stayed 1 night in Apr 2025

10/10 Excellent

Kajal

Stayed 2 nights in Mar 2025

10/10 Excellent

ty

Awesome stay
Stayed 1 night in Mar 2025

10/10 Excellent

Yvette

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Neville

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Apr 2025

4/10 Poor

Steven, Beaumont

Stayed 1 night in Apr 2025

10/10 Excellent

tahminu

Liked: Cleanliness, property conditions & facilities
We liked the connected room. Most of staff were friendly. Good locations and clean room.
Stayed 1 night in Apr 2025

8/10 Good

Steven, Red Deer

Stayed 4 nights in Mar 2025

8/10 Good

Darren

Stayed 4 nights in Mar 2025

8/10 Good

Michael, Issaquah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for visiting Banff! Only real negative is the poorly managed small parking garage, seems like a lot of non guests taking up all the spots.
Stayed 5 nights in Mar 2025

10/10 Excellent

Sebastian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are amazballs!!!!
Stayed 3 nights in Mar 2025

6/10 Okay

Katherine

Disliked: Property conditions & facilities
The room was smelly and especially the pillo
Stayed 1 night in Mar 2025

10/10 Excellent

Roselina, Calgary

Liked: Cleanliness
Stayed 1 night in Mar 2025

8/10 Good

MORFEO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessibility, nice view and friendly staff
Stayed 1 night in Mar 2025

8/10 Good

Dan

Stayed 1 night in Mar 2025

10/10 Excellent

Mizzy

Stayed 1 night in Mar 2025