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4.3 out of 5

"Walking distance to Town and good breakfast. We were given an inside room and it was very noisy because of the bar downstairs. Also a lot of loud vo ... " More

By a verified traveller on Mon 03 Feb 2020

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Hotel Description

3-star hotel near Banff Centre for Arts and Creativity

In Banff

With a stay at this well-placed Banff hotel, you'll be steps from Banff National Park Information Centre and Banff Lake Louise Tourism Bureau. Also, Banff Centre for Arts and Creativity is within half a mile (1 km) and Banff Gondola is within 3 miles (5 km).

Free perks

This smoke-free hotel features 2 spa tubs, a restaurant, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the sauna and free perks like full breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 134 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Room service, premium bedding, and free local calls are also available.

Standard Room 1 King

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$109* Per night/room 13 Dec. - 14 Dec.

Superior Room 2 Queens

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Superior Room 1 King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Mountain View King Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Split Room.

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Banff Ptarmigan Inn ratings based on 3 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Banff Ptarmigan Inn

Everyone (2) Family (1)
4 out of 5
Walking distance to Town and good breakfast. We were given an inside room and it was very noisy because of the bar downstairs. Also a lot of loud voices in the hallway right up to 10,45 pm, which I think is not fair to other guests during a weekday....just my opinion.

Posted by on 3 Feb. 2020

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4 out of 5
Location was great, front desk staff needs to be re-educated on customer service and knowledge of the area

Posted by on 18 Jul. 2019

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5 out of 5

Perfect spot in Banff

The hotel is nearer to the end of the main drag in Banff, so the walk to shops and restaurants is shorter than if you stayed further down. The shuttles for the "Big 3" ski resorts stop right in front of this hotel, so you never have to carry your gear very far. Rooms are sizeable (stayed in a Superior class room with 3 total guests and never felt cramped), clean, modern, and have everything you would need, including cubbies to put all of your ski/snowboard/backpacking gear for the night. Breakfast is included and usually has enough variety to satisfy everyone. The hot tub, sauna, and steamroom are a welcome amenity at the end of a long day on the slopes. There are ski lockers available so you don't have to lug everything up and down each day. The front desk will provide you with a lock if needed.

Posted by , from San Diego, CA on 31 Mar. 2018

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About the Banff Ptarmigan Inn

Location 337 Banff Ave, Banff, AB T1L 1H8

Property Features

Banff Ptarmigan Inn offers its guests 2 spa tubs and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. Event space at this hotel measures 1700 square feet (158 square meters) and includes conference space. Tour/ticket assistance, multilingual staff, and ski storage are also featured at the business-friendly Banff Ptarmigan Inn. A free area shuttle within 5 kilometers is available. Free self parking is available. This 3-star Banff hotel is smoke free.

  • 134 guestrooms or units
  • 1700 sq ft of conference space
  • 158 sq m of conference space
  • Full breakfast (free)
  • Dining venue
  • Bar or lounge
  • Ski lift tickets
  • Ski equipment storage
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Calgary Intl. Airport (YYC) (137.9 km / 85.7 mi)
  • Train station: Banff Station (0.6 km / 0.4 mi)
  • Property shuttles: Free area shuttle within 5 kilometers
  • Parking: Free self parking

Room Amenities

Banff Ptarmigan Inn offers 134 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Renovation of all guestrooms was completed in May 2018.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Ensuite bathroom

Food & Drink

Guests are served free full breakfast daily from 7:00 AM to 10:00 AM.

Banff Ptarmigan Inn has a restaurant on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: CAD 25 per pet, per night
  • Maximum 1 per room
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-out is available.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Banff Ptarmigan
  • Banff Ptarmigan Inn
  • Ptarmigan Banff
  • Ptarmigan Inn
  • Ptarmigan Inn Banff
  • Banff Ptarmigan Hotel Banff
  • Banff Ptarmigan Inn Hotel
  • Banff Ptarmigan Inn Banff
  • Banff Ptarmigan Inn Hotel Banff

You should know

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.