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Banff Ptarmigan Inn

3.0 star property
Hotel near Banff Lake Louise Tourism Bureau in Banff

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Photo gallery for Banff Ptarmigan Inn

Front of property - evening/night
Bicycling
Reception hall
Standard Room Two Queens
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
337 Banff Ave, Banff, AB, T1L 1H8
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Banff National Park Information Centre
    ‪2 min walk‬
  • Place, Banff Lake Louise Tourism Bureau
    ‪3 min walk‬

Room options

View all photos for Superior Split Room

Premium bedding, in-room safe, desk, blackout drapes

Superior Split Room

  • Sleeps 4

View all photos for Superior Room 2 Queens

Superior Room 2 Queens

Superior Room 2 Queens

8.8 out of 10
Excellent
(94 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room 1 King

Standard Room 1 King

Standard Room 1 King

8.4 out of 10
Very good
(73 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room

Premium bedding, in-room safe, desk, blackout drapes

Superior King Room

  • Sleeps 2

View all photos for Superior Split Room.

Superior Split Room.

Superior Split Room.

8.6 out of 10
Excellent
(31 reviews)
  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Superior Room 1 King

Superior Room 1 King

Superior Room 1 King

8.6 out of 10
Excellent
(53 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard King Room

Premium bedding, in-room safe, desk, blackout drapes

Standard King Room

  • Sleeps 2

View all photos for Mountain View King Suite

Mountain View King Suite

Mountain View King Suite

9.0 out of 10
Wonderful
(37 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room Two Queens

Standard Room Two Queens

Standard Room Two Queens

8.8 out of 10
Excellent
(89 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds, Balcony

Superior Room, 2 Queen Beds, Balcony

Superior Room, 2 Queen Beds, Balcony

9.0 out of 10
Wonderful
(95 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Two Queen Room with Balcony

Premium bedding, in-room safe, desk, blackout drapes

Superior Two Queen Room with Balcony

  • Sleeps 4

View all photos for Superior King Room with Balcony

Premium bedding, in-room safe, desk, blackout drapes

Superior King Room with Balcony

  • Sleeps 2

View all photos for Standard Two Queen Room

Premium bedding, in-room safe, desk, blackout drapes

Standard Two Queen Room

  • Sleeps 4

View all photos for Superior Two Queen Room

Premium bedding, in-room safe, desk, blackout drapes

Superior Two Queen Room

  • Sleeps 4

View all photos for Mountain View King Suite

Premium bedding, in-room safe, desk, blackout drapes

Mountain View King Suite

  • Sleeps 2

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About the area

Banff

City center stay.With a stay at this Downtown District hotel, you'll be steps from Banff National Park Information Centre and Canadian Ski Museum West. Banff Lake Louise Tourism Bureau and Banff Legacy Trail are also within half a mile (1 km).

What's nearby

  • Banff National Park - 1 min walk - 0.0 km
  • Banff National Park Information Centre - 2 min walk - 0.2 km
  • Banff Lake Louise Tourism Bureau - 3 min walk - 0.3 km
  • Central Park - 9 min walk - 0.8 km
  • Banff Centre for Arts and Creativity - 11 min walk - 1.0 km

Getting around

  • Banff Station - 7 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪The Canadian Brewhouse - ‬2 min walk
  • ‪Good Earth Coffeehouse - ‬1 min walk
  • ‪PARK Distillery Restaurant + Bar - ‬4 min walk
  • ‪The Old Spaghetti Factory - ‬3 min walk
  • ‪Boston Pizza - ‬3 min walk

About this property

Banff Ptarmigan Inn

Hotel near Banff Lake Louise Tourism Bureau in Banff
Banff Ptarmigan Inn offers its guests 2 hot tubs and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and a meeting room are available. Event space at this hotel measures 1700 square feet (158 square meters) and includes conference space. A vending machine, multilingual staff, and ski storage are also featured at the business-friendly Banff Ptarmigan Inn. A free area shuttle within 5 kilometers is available. Limited free parking is available on a first-come, first-served basis.

This Banff hotel is smoke free.

  • 134 guestrooms or units
  • 1700 sq ft of conference space
  • 158 sq m of conference space
  • Ski lift tickets
  • Ski equipment storage
  • Business facilities
  • Conference space
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Dining venue
Banff Ptarmigan Inn offers 134 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

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Property amenities

Family friendly

  • Free area shuttle
  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 5 km
  • Ski shuttle nearby
  • Free covered self parking on site
  • Limited onsite self parking
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 2 hot tubs
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Banff Ptarmigan
Banff Ptarmigan Inn
Ptarmigan Banff
Ptarmigan Inn
Ptarmigan Inn Banff
Banff Ptarmigan Hotel Banff
Banff Ptarmigan Inn Hotel
Banff Ptarmigan Inn Banff
Banff Ptarmigan Inn Hotel Banff

Banff Ptarmigan Inn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1113 out of 1939 reviews
Rating 8 - Good. 527 out of 1939 reviews
Rating 6 - Okay. 196 out of 1939 reviews
Rating 4 - Poor. 59 out of 1939 reviews
Rating 2 - Terrible. 44 out of 1939 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Ireneusz, Merrillville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, very friendly staff
Stayed 2 nights in Oct 2025

8/10 Good

Wonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable beds. Short walk to downtown.
Stayed 1 night in Oct 2025

8/10 Good

Wei

Stayed 2 nights in Oct 2025

8/10 Good

vivek

Room is clean but old property. parking issues
Stayed 2 nights in Oct 2025

10/10 Excellent

Clement

Stayed 1 night in Oct 2025

6/10 Okay

AILENE

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Not enough parking
Stayed 2 nights in Oct 2025

4/10 Poor

Kirsten

Travelled with family
Liked: Staff & service
Disliked: Room comfort

Ptarmigan Inn

Stayed here to celebrate my graduation with my mom who hadn’t been to Banff in 15 years, and was surprised to see our room didn’t have a window. We had a balcony that overlooked the foyer which we tried to look past as we weren’t spending a bunch of time in the room. To start, there is not enough parking in the parkade for guests. The place has dust everywhere, the trees in the lobby, the skier statue, our room had used used ear things on the floor, and we were given half a toilet paper roll. The pillows are like sleeping on rocks, and we were awoken at 2am by the front staff loudly talking for almost 2+ hours in the foyer so we had zero rest and left tired. Would never stay here again and disappointed this was my mom’s experience in Banff and that I paid 250$ for this hotel room for a night.
Stayed 1 night in Oct 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay very central.
Stayed 3 nights in Oct 2025

10/10 Excellent

Keith, Spokane

Stayed 2 nights in Sep 2025

8/10 Good

Tami

Liked: Cleanliness, staff & service, room comfort

Great location

Rooms are dated but clean. Bed and pillows were very comfortable and the location can’t be beat.
Stayed 3 nights in Oct 2025

8/10 Good

Katherine

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Check-in was no wait, but the staff seemed tired and showed less care
Stayed 1 night in Oct 2025

8/10 Good

soheil

Liked: Cleanliness, staff & service, property conditions & facilities
all good
Stayed 2 nights in Oct 2025

10/10 Excellent

Damien

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the hotel is very conveniently located. There is shopping and dining options very close by. Parking was available for our entire time but was a pretty close to full as the weekend came near.
Stayed 3 nights in Oct 2025

8/10 Good

Wendy

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location is excellent. It is within walking distance to many things to do downtown Banff. However it is older, smaller bathroom, no microwave, very poor lighting in the room and the heater was so loud when it came on it woke me up at times. The beds were comfortable. If they could improve the lighting and upgrade the rooms a bit for the price we paid it would be much greater.
Stayed 3 nights in Oct 2025

8/10 Good

Bruce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
..
Stayed 1 night in Sep 2025

8/10 Good

Qian

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is perfect.
Stayed 1 night in Oct 2025

8/10 Good

Mary Jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Oct 2025

10/10 Excellent

Holly

Stayed 3 nights in Oct 2025

8/10 Good

Dulce Maria Calderon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 4 nights in Oct 2025

4/10 Poor

Klaus

Travelled with partner
Disliked: Amenities, property conditions & facilities
Disrespect to paying customers, incorrect feature descriptions. We have had a room facing the atrium. So no fresh air, but instead a view of the hotels old and unused furniture storage. That is disrespectful to customers paying full price. The term 'health club' was chosen for one stationary bike, a set of weights. All stuffed into the room home to two hot tubs. So if you are into inhaling pool chemicals during your cardio workout - that's the place for you. Old, worn furniture in the room, carpet, let me guess - late 80s. Congrats for making such a sustainable choice, that the carpet lasted that long. All that doesn't come cheap. Be warned. Pics available. Not a place to feel comfortable.
Stayed 2 nights in Oct 2025

10/10 Excellent

Adeline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay at this nice hotel!
Stayed 2 nights in Oct 2025

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to walk the entire Banff downtown district. Close to all the shops and restaurants. Appreciated the heated underground parking which was included in the room stay. Room was large and had a keurig so I could enjoy coffee nice and early in the room. Sauna/hot tubs felt great after hiking. My son and I tried to think of anything bad about this place and all we could come up with was we hated the toilet paper holder. So that should tell you that it’s a great place! Oh and free bear spray rental! Totally recommend the Ptarmigan!
Stayed 4 nights in Oct 2025

6/10 Okay

Mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Our room was very dark with only a window down an ally way it was hard to get any natural light into it.
Stayed 5 nights in Sep 2025

10/10 Excellent

Rodney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a great location.
Stayed 1 night in Sep 2025

6/10 Okay

Karen

Disliked: Room comfort
Just ok. Very poor lighting in room and USB ports not working
Stayed 1 night in Oct 2025