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Banff Ptarmigan Inn

3.0 star property
Hotel near Banff National Park Information Centre in Banff

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Photo gallery for Banff Ptarmigan Inn

Front of property - evening/night
Property preview
Meeting facility
Reception hall
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Hot tub
  • Bar
  • Air conditioning

Explore the area

View in a map
337 Banff Ave, Banff, AB, T1L 1H8
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Banff National Park Information Centre
    ‪2 min walk‬
  • Place, Banff Lake Louise Tourism Bureau
    ‪3 min walk‬

Room options

View all photos for Superior Split Room

Premium bedding, in-room safe, desk, blackout drapes

Superior Split Room

  • Sleeps 4

View all photos for Superior Room 2 Queens

Superior Room 2 Queens

Superior Room 2 Queens

8.8 out of 10
Excellent
(93 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room 1 King

Standard Room 1 King

Standard Room 1 King

8.4 out of 10
Very good
(72 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room

Premium bedding, in-room safe, desk, blackout drapes

Superior King Room

  • Sleeps 2

View all photos for Superior Split Room.

Superior Split Room.

Superior Split Room.

8.6 out of 10
Excellent
(31 reviews)
  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Superior Room 1 King

Superior Room 1 King

Superior Room 1 King

8.6 out of 10
Excellent
(53 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard King Room

Premium bedding, in-room safe, desk, blackout drapes

Standard King Room

  • Sleeps 2

View all photos for Mountain View King Suite

Mountain View King Suite

Mountain View King Suite

9.0 out of 10
Wonderful
(35 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room Two Queens

Standard Room Two Queens

Standard Room Two Queens

8.8 out of 10
Excellent
(87 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds, Balcony

Superior Room, 2 Queen Beds, Balcony

Superior Room, 2 Queen Beds, Balcony

9.0 out of 10
Wonderful
(93 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Two Queen Room with Balcony

Premium bedding, in-room safe, desk, blackout drapes

Superior Two Queen Room with Balcony

  • Sleeps 4

View all photos for Superior King Room with Balcony

Premium bedding, in-room safe, desk, blackout drapes

Superior King Room with Balcony

  • Sleeps 2

View all photos for Standard Two Queen Room

Premium bedding, in-room safe, desk, blackout drapes

Standard Two Queen Room

  • Sleeps 4

View all photos for Superior Two Queen Room

Premium bedding, in-room safe, desk, blackout drapes

Superior Two Queen Room

  • Sleeps 4

View all photos for Mountain View King Suite

Premium bedding, in-room safe, desk, blackout drapes

Mountain View King Suite

  • Sleeps 2

About the area

Banff

City center stay.With a stay at this Downtown District hotel, you'll be steps from Banff National Park Information Centre and Canadian Ski Museum West. Banff Lake Louise Tourism Bureau and Banff Legacy Trail are also within half a mile (1 km).

What's nearby

  • Banff National Park - 1 min walk - 0.0 km
  • Banff National Park Information Centre - 2 min walk - 0.2 km
  • Banff Lake Louise Tourism Bureau - 3 min walk - 0.3 km
  • Central Park - 9 min walk - 0.8 km
  • Banff Centre for Arts and Creativity - 11 min walk - 1.0 km

Getting around

  • Banff Station - 7 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪The Canadian Brewhouse - ‬2 min walk
  • ‪Good Earth Coffeehouse - ‬1 min walk
  • ‪The Old Spaghetti Factory - ‬3 min walk
  • ‪PARK Distillery Restaurant + Bar - ‬4 min walk
  • ‪Evelyn's Coffee Bar - ‬4 min walk

About this property

Banff Ptarmigan Inn

Hotel near Banff National Park Information Centre in Banff
Banff Ptarmigan Inn offers its guests 2 hot tubs and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and a meeting room are available. Event space at this hotel measures 1700 square feet (158 square meters) and includes conference space. A vending machine, multilingual staff, and ski storage are also featured at the business-friendly Banff Ptarmigan Inn. A free area shuttle within 5 kilometers is available. Limited free parking is available on a first-come, first-served basis.

This Banff hotel is smoke free.

  • 134 guestrooms or units
  • 1700 sq ft of conference space
  • 158 sq m of conference space
  • Ski lift tickets
  • Ski equipment storage
  • Business facilities
  • Conference space
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Dining venue
Banff Ptarmigan Inn offers 134 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

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Property amenities

Family friendly

  • Free area shuttle
  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 5 km
  • Ski shuttle nearby
  • Free covered self parking on site
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 2 hot tubs
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Banff Ptarmigan
Banff Ptarmigan Inn
Ptarmigan Banff
Ptarmigan Inn
Ptarmigan Inn Banff
Banff Ptarmigan Hotel Banff
Banff Ptarmigan Inn Hotel
Banff Ptarmigan Inn Banff
Banff Ptarmigan Inn Hotel Banff

Reviews

Banff Ptarmigan Inn Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 1077 out of 1890 reviews
Rating 8 - Good. 520 out of 1890 reviews
Rating 6 - Okay. 193 out of 1890 reviews
Rating 4 - Poor. 58 out of 1890 reviews
Rating 2 - Terrible. 42 out of 1890 reviews

Reviews

8/10 Good

Mary Jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Oct 2025

10/10 Excellent

Edwin Ehrhardt

Liked: Cleanliness, staff & service, property conditions & facilities
Location was excellent and room was very nice
Stayed 1 night in Sep 2025

8/10 Good

John

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Ricardo

Stayed 2 nights in Sep 2025

6/10 Okay

Monica Lynne

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel was ok. Great location, but it lacked touches that could have made it go from ok to good. The lighting in the room was terrible. Really dark. Little things such as being provided the extra supplies for the third person in the room when we asked were forgotten or a map of the area which was not available. However the staff were nice and the room was clean.
Stayed 2 nights in Sep 2025

10/10 Excellent

gloria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great walkability, great staff and close to transportation
Stayed 1 night in Sep 2025

8/10 Good

Barbara

Liked: Staff & service
Lack of lighting in rooms. Dilapidated elevators.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jondavid

Liked: Cleanliness, staff & service, property conditions & facilities
Cozy accommodations located right in the heart of Banff Avenue, easy walking distance to shops and restaurants. Restaurant in the hotel serves a great breakfast sandwich
Stayed 2 nights in Sep 2025

8/10 Good

Jordan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The Ptarmigan was the perfect location for our stay in Banff. Easy access to downtown restaurants and shopping, providing transportation for the public buses and information on the area.
Stayed 6 nights in Aug 2025

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Courtney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can’t beat the location of this hotel! It is close to everything and right across the street from the Roam bus station. You are given free passes for the transit system during your stay. Parking is also so convenient. The rooms are pretty basic but nothing to complain about - comfortable beds and amazing water pressure in the shower! Very friendly staff. Prices in Banff are crazy everywhere. I thought the prices here were reasonable compared to others.
Stayed 2 nights in Sep 2025

10/10 Excellent

Faith

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Aakash Dhoj

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best location with best staff made everything easier for our vacation.
Stayed 4 nights in Aug 2025

10/10 Excellent

Sheila

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Older charming hotel

Charming older hotel central location which was very convenient for catching shuttles and public transportation. Also bear all the shops and restaurants in downtown Banff.
Stayed 3 nights in Sep 2025

6/10 Okay

John

Travelled with partner
Liked: Cleanliness
Dated interiors Breakfast room to small to cope with the numbers Our wake-up call didn’t happen
Stayed 2 nights in Sep 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderfully clean rooms and incredibly friendly staff!
Stayed 2 nights in Sep 2025

10/10 Excellent

Caroline

Stayed 2 nights in Sep 2025

10/10 Excellent

Hui

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Huiyan

Stayed 2 nights in Aug 2025

10/10 Excellent

Michael, Covina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The beds were very comfortable and the room very clean. Very walkable in banff village
Stayed 3 nights in Aug 2025

8/10 Good

Suresh

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Navjeet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its good
Stayed 3 nights in Aug 2025

8/10 Good

JOMMEL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Much better if they also include breakfast for the price we pay. Its too expensive not to have included breakfast. We also consider it to stay here again if they include the breakfast.
Stayed 1 night in Aug 2025

6/10 Okay

Dachuan

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

8/10 Good

Anita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great, very close to shuttle pick up for the gondola or Roam buses. It’s easy to walk to shopping and dining. As others have mentioned, the lighting in the room is very dim. I got used to it but wished for better. The breakfast situation wasn’t the best- the first morning a big group had reserved the whole area and we had to take the last few seats in the bar area to be served. The weekend it was closed and we either used the bar or went elsewhere. The staff was friendly and tried to be helpful but when I asked how to find the rental car office she said “you can’t miss it” which was quite wrong- it was very hidden. But overall I enjoyed the stay and would recommend it as a slightly more reasonable option for in town.
Stayed 4 nights in Aug 2025