Mercer Hotel Barcelona offers its guests an outdoor pool and a fitness center. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.
A library, a terrace, and multilingual staff are also featured at the luxury Mercer Hotel Barcelona.
Smoking is allowed in designated areas at this 5-star Barcelona hotel.
Words cannot express the delight of this hotel. All the staff especially ilyan were so attentive and the attention to detail was amazing. Nothing was any trouble and the hotel is just so beautiful. I've been to some very nice hotels but nothing like this. Just book and don't hesitate.
Staff is friendly and offers impeccable service. Great location in Gothic quarter, wonderful breakfast. Used to be a castle and retains Gothic charm but with very modern touches. Our first floor room opened on an ancient wall which was lovely but too dark. Would ask for room on higher floor, some had balconies which would bring in more light. Overall, great hotel and centrally located.
The Mercer is well located, close to loads of great sights, but in a quiet laneway so you relax as soon as you walk through the front door. The staff are all very friendly and competent, speak a range a different languages and are extremely helpful.
We had an amazing time staying at The Mercer and would stay again. Loved quaint shops and cafes just steps away. Roof top terrace had wonderful seating options to take in a variety of old stone rooftop views. 5 star service from concierge and doormen. Celebrated our wedding anniversary and received delicious bottle champagne, Choclate cake and rose petals on our bed. Five stars!!
This is an excellent boutique hotel in almost every respect but slips up on some of the basics. The hotel is situated in an alley in the Gothic District where taxi drivers generally refuse to go. We had many e-mail exchanges with the hotel who didn't mention this (nor does the website). On arrival we ended up lugging our suitcases up the hill to try and find it.
That said, once there, the staff are friendly, courteous and helpful.
On two separate occasions the cooked breakfast, after a long wait, was served on cold plates, also cold and seriously undercooked.
On our last night (of 3) we thought we'd celebrate after a concert and asked for a bottle of Rioja. Not one to be found in the whole hotel and this in Barcelona! We ended up with a Bordeaux!
Overall though - a great stay we both enjoyed very much.
The Mercer hotel is in the ideal central location with easy access to wonderful Barcelona. The staff are extremely friendly and helpful and the rooms are nicely appointed with a clever use of space. The roof terrace is great and very much appreciated in the hot weather as somewhere to relax after a days site seeing.
I found the room temperature uncomfortably warm. The controls in the room do not work as I learnt temperature is centrally controlled when I went down to reception in the middle of the night unable to sleep. My room had been set to 23 degrees and I was told the lowest temperature was 19 degrees, not sure why. The temperature was kindly changed and it was an improvement, but it was still a bit too warm for me. I'm not a fan of lumpy mattress enhancers on a perfectly good quality, firm bed, but that's personal preference along with a nice firm pillow rather than the very soft ones provided
I marked the room cleanliness down to 3 purely due to the shower. There are white slats in the bottom of the shower and the water gathers up through the gaps, so I looked to see if there was a blockage. I wish I hadn't as I don't think the shower tray underneath in my room has been cleaned very often, if at all - this is something the management really need to address as every other area of the hotel and the rooms are spotless.
I do think this is a great hotel in the ideal location, and would highly recommend it as a quality base for exploring.
Superb hotel - extremely comfortable, lovely location, great food and the staff were excellent - friendly, helpful, took care of everything for us. We would definitely return to this hotel.
This is a wonderful boutique hotel. Most impressive is the design aesthetic - the combining of Ancient and ultra modern was exquisitely done! The staff was perfect in every way, and the restaurant was divine. kudos to the chef who has created an engaging cuisine - light and ethereal in almost a Japanese way, yet, original, unique and flavorable.
Most amazing hotel we have stayed in all of Europe! It's location was perfect, the hotel is historic and beyond gorgeous. The staff, every single person there was beyond helpful, welcoming, kind and bent over backwards to exceed every expectation even before we arrived theycontacted us to start assisting with dinner reservations or tours! They were AMAZING
We stay in a lot of 5star hotels and this place does all of the little things right. From not needing to have adapters because the ports take All plug types through to good shower head, good temperature and really comfortable bed and pillows. Great location in around all of the great little eats and bars the gothic quarter has to offers and the staff and service here is first class. Will return.
This is a lovely Hotel. Location is fantastic in the Gothic Quater as we were walking distance from everything , shopping , beach and restaurants . The rooms are big , the decor is cool and edgy. It has a great little pool on the rooftop which is a welcomed relief at the end of a day of site seeing.