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4.0 out of 5

"The staff in the reception could be more friendly, the girl in the last bit of our stay was nice but the first one was a bit non caring. Tourists fee ... " More

By a verified traveller on Mon 06 Jun 2016

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Hotel Description

3-star hotel in Basel City Centre

City center stay

At this Basel City Centre hotel, you'll be within a 5-minute walk of Martinskirche and Basel University. White and Blue House and Basel Town Hall are also within half a mile (1 km).

Dining, health club

This hotel features a restaurant and 2 bars/lounges. Traveling on business? Take advantage of the free WiFi in public areas, laundry service, and airport shuttle. There's a gym on site, and laundry facilities and concierge services are also offered.

Single Room, City View

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Double Room, Courtyard View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Single Room, River View

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Economy Double Room (Lifthof View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Double Room, City View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

East-West Riverside Hotel ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for East-West Riverside Hotel

Everyone (1)
4 out of 5

Good location.

The staff in the reception could be more friendly, the girl in the last bit of our stay was nice but the first one was a bit non caring. Tourists feel like taking pictures in the morning sunrise, there should be a way to get back in the hotel before 8am, unfortunately there is no way to get in. There should be two water glasses in a room with double bed whether or not there are two people. Double bed means two people. We were two but there was only one glass. Food was very good and food-staff was very nice.

Posted by on 6 Jun. 2016

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About the East-West Riverside Hotel

Location Rheingasse 8, Basel, 4058

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. An airport shuttle (available on request) is available for a fee. A health club, a terrace, and tour/ticket assistance are also featured at the business-friendly East-West Riverside Hotel. You'll have access to the health club at a partner property. This 3-star Basel hotel is smoke free.

  • 44 guestrooms or units
  • 3 levels
  • 2 bars or lounges
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Train station: Basel Bad Station (1.7 km / 1.1 mi)
  • Metro station: Marktplatz Tram Stop (0.4 km / 0.3 mi)
  • Property shuttles: Airport shuttle

Room Amenities

East-West Riverside Hotel offers 44 accommodations with iPod docking stations and safes. Flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free international calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

  • IPod dock
  • Flat-screen television
  • Cable channels
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • International calls (free)
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Heating
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7 AM to 10 AM.

East-West Riverside Hotel has a restaurant on site.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 8:00 PM

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7 AM - 8:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

East-West Riverside Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7 AM - 8:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: CHF 25 per accommodation, per day
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, Diners Club, JCB International, and cash. Cashless payment methods are available for all transactions.

  • No rollaway/extra beds available
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Front desk opens daily at 7 AM
  • Front desk closes daily at 8:00 PM
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free 4
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitization guidelines Clean & Safe (Switzerland)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitization practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately CHF 20.00 per person
  • Airport shuttle fee: CHF 40 per vehicle
  • Pet fee: CHF 25 per accommodation, per day
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • East-West Riverside Hotel Basel
  • East-West Riverside Hotel
  • East-West Riverside Basel
  • East-West Riverside
  • West Riverside Hotel Basel
  • East-West Riverside Hotel Hotel
  • East-West Riverside Hotel Basel
  • East-West Riverside Hotel Hotel Basel

You should know

  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.