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4.4 out of 5

"Great location, clean rooms, friendly staff. Would stay again. " More

By a verified traveller on Tue 14 Jan 2020

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Hotel Description

4-star hotel near Basel Town Hall

Heart of Basel

You'll be steps from Basel Town Hall and within a 10-minute walk of Spalentor with a stay at this Basel City Centre hotel. Also, Basler Muenster is within half a mile (1 km) and Basel Zoo is within 2 miles (3 km).

Multiple dining options

This hotel features 2 restaurants and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. A terrace, a computer station, and dry cleaning are also on offer.

Free WiFi, flat-screen TVs

The 72 soundproofed guestrooms offer free WiFi and room service. Other amenities include free minibar items, premium bedding, and flat-screen TVs with satellite channels.

Double Room (Modern)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
C$210* Per night/room 5 Mar. - 6 Mar.

Comfort Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Single Room (Modern)

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Premium Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite (Unique)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Basel ratings based on 10 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Basel

Everyone (6) Couples (1)
5 out of 5
Great location, clean rooms, friendly staff. Would stay again.

Posted by on 14 Jan. 2020

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Comment from Hotel Management

14 Jan. 2020 by Svenja Cordasco

Dear visualport Thank you very much for your kind feedback. It was a pleasure for us to welcome you at our hotel. We wish you all the best and hope to see you one day again in Basel. Kind regards Svenja Cordasco / Stv. Front Office Manager

5 out of 5
Very nice location. Staff spoke English and were very helpful.

Posted by on 4 Nov. 2019

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Comment from Hotel Management

3 Dec. 2019 by Svenja Cordasco

Thank you so much for the kind feedback. We are happy to hear from you that you had a great time in Basel. Kind regards Svenja Cordasco / Stv. Front Office Manager

5 out of 5
Great location. Very helpful. Clean rooms. We appreciated having plugs and electrical converters available.

Posted by on 26 Aug. 2019

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Comment from Hotel Management

27 Aug. 2019 by cb

Thank you for your rating.

5 out of 5

Great location and accommodations!

The location was excellent relative to train center, shopping, restaurants and street trams. The accommodations were clean, efficient and helpful including a very good restaurant. The service was friendly, English accommodating and helpful- the best part. The only quibble was that we did not have air conditioning and our visit was during an unusually hot and humid period. I would recomend this as a great place to stay and will stay their on my next trip.

Posted by , from Colorado on 14 Jun. 2018

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Comment from Hotel Management

15 Jun. 2018 by cb

Dear Edward Thank you so much for your good rating and nice comments. Best regards Your Hotel Basel Team

1 out of 5

Terrible customer service experience

Stayed at hotel March 2017. Had emailed on Feb to confirm stay and get suggestions on getting there from airport. Good guidance on transport, no mention of problem with reservation, so assumed all was ok. Upon arrival , was advised reservation was for April. Good need/bad news. We have a room, but it's going to cost you a lot because there's a convention in town. After a small discount, paid 3 to 4 times what their normal rate is. Not a good way to start a vacation!

Posted by , from D on 26 Apr. 2017

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Comment from Hotel Management

2 May 2017 by Hotel Basel Team

Dear Watch Out Thank you for reviewing us.The guidlines of this portal do not allow us to explaine our side of view. So we did that directly with you. But be sure that we do our very best to improve. Best regards Your Hotel Basel Team

5 out of 5

excellent hotel

Pros: good value location friendly, helpful staff
Cons: should have told us the minibar was included in the price.
Nice place, right in the old city center for sightseeing. Within 2 blocks of public transportation. Excellent restaurant. Bring lots of cash to Switzerland, it is expensive

Posted by , from chicago on 25 Aug. 2016

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Comment from Hotel Management

30 Aug. 2016 by Hotel Basel Team

Dear Bill Thank you for your nice rating. We like! Best regards Your Hotel Basel Team

4 out of 5

Friendly staff, nice room. Not ADA friendly.

People with disabilities may have problems using bath and shower.

Posted by on 14 May 2016

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Comment from Hotel Management

19 May 2016 by Hotel Basel Team

Thank you for your nice comment. It is true we are not the perfect Hotel for poeple with disabilities because of bathroom situation and stairs in the coridors. Best regards

4 out of 5

Nice, convenient, hotel

Pros: Excellent location, good staff.
Cons: Restaurant a bit pricey.
Location: Right downtown, in the middle of everything.
Only there one night, but it was comfortable. Nothing spectacular, but everything needed in a downtown hotel.

Posted by , from Texas on 20 Jun. 2015

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Comment from Hotel Management

23 Jun. 2015 by Hotel Basel Team

Dear Bob Thank you so much that you rated us. That will help us and future guests. Best regards Yor Hotel Basel Team

5 out of 5

Excellent and located in old town area

Located in a central location in the old town, the Basel Hotel is walkable to the Rhine, cathedral and museums. The rooms are ample sized with a desk, chair and comfy chair. Nicely appointed rooms and modern bath. The reception was helpful recommending locals restaurant and directing us to the museums. The hotel offers free wifi and a tram transportation to get around as well. A good value for the money in Basel.

Posted by , from Seabrook, NH on 4 May 2015

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Comment from Hotel Management

14 May 2015 by Hotel Basel Team

Dear Guest Thank you that you rated us. THat will help us and future guests. Best regards Your Hotel Basel Team

5 out of 5

great

First-rate hotel, excellent service, central, clean.

Posted by on 13 Jul. 2006

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Property Features

There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. There's an onsite business center. A computer station is on site and WiFi is free in public spaces. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Hotel Basel. For a fee, parking is available. This 4-star Basel hotel is smoke free.

  • 1 building
  • 72 guestrooms or units
  • 5 levels
  • 2 dining venues
  • Built in 1975
  • Bar or lounge
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Basel (BSL-EuroAirport) (7.1 km / 4.4 mi)
  • Train station: Basel St. Johann Station (2 km / 1.2 mi)
  • Metro station: Marktplatz Tram Stop (0.2 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hotel Basel offers 72 accommodations with free minibar items and safes. Beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers. This Basel hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and fans. Housekeeping is provided daily.

  • Stocked minibar (free)
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Luxury bedding
  • Down blanket
  • Pillow options
  • Bathtub or shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Heating
  • Fan
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.

Brasserie Steiger - This brasserie specializes in international cuisine and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Le Boulevard - This restaurant specializes in international cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting).

Sperber - This restaurant specializes in international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open select days.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 1:30 PM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.

Pets

  • Pets: CHF 20.00 per accommodation, per night, plus a deposit of CHF 20.00 per night

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: CHF 25.00 per person (approximately)
  • Valet parking fee: CHF 29.00 per night
  • Nearby parking fee: CHF 40.00 per night
  • Pet deposit: CHF 20.00 per night
  • Pet fee: CHF 20.00 per accommodation, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Basel Hotel
  • Hotel Basel
  • Hotel Basel Hotel
  • Hotel Basel Basel
  • Hotel Basel Hotel Basel

You should know

  • Onsite cash transactions can't exceed CHF 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

url importing https://www.travelocity.ca/Basel-Hotels-Hotel-Basel.h522017-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.