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4.7 out of 5

"We spent two nights here. Great location, short walk to old town and all transportation. Smallish but convenient and clean room. " More

By a verified traveller on Sun 04 Sep 2016

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Hotel Description

4-star hotel near Basel Zoo

Central Basel getaway

A stay at this Basel City Centre hotel places you within half a mile (1 km) of Basel Zoo and 2 miles (3 km) of Congress Center Basel. Music Museum and Jewish Museum are also within half a mile (1 km).

Business services

This hotel features a fitness center and a sauna. Traveling on business? Take advantage of the business center and free WiFi in public areas. There's a bar/lounge on site, and a 24-hour front desk and laundry facilities are also provided.

Free Internet, LED TVs

The 53 soundproofed guestrooms offer free WiFi and free wired Internet, as well as espresso makers. Other amenities include premium bedding, rainfall showerheads, and LED TVs with digital channels.

Standard Room (Patio)

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$180* Per night/room 4 Aug. - 5 Aug.

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite (The Passage)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Classic Room (Luxe)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Passage ratings based on 3 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Passage

Everyone (2) Couples (1)
5 out of 5

Posted by on 25 Feb. 2020

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Comment from Hotel Management

26 Feb. 2020 by Anita

Dear valued guest, Thank you very much for your great rating following your stay in our Hotel The Passage. We are looking forward to welcome you back soon! We wish you a lovely day. Yours sincerely. Hotel The Passage

5 out of 5

Pleasant, Convenient friendly hotel

Pros: Convenience, nice staff
Cons: Television that included English language programming besides news, OR, connection to computer/phone.
Location: Jazz club 3 minute walk, Old Town 5 minutes.
We spent two nights here. Great location, short walk to old town and all transportation. Smallish but convenient and clean room.

Posted by , from Jerusalem, Israel on 4 Sep. 2016

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4 out of 5

Friendly staff

Good location (could walk to restaurants) and friendly staff (apparently something rare in this town!). No hotel parking lot available but there is a public parking lot just one block away. Would stay in there again.

Posted by , from Houston, TX on 24 Oct. 2015

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Property Features

The Passage offers its guests a sauna and a fitness center. You can enjoy a drink at the bar/lounge. A business center and a meeting room are available. Public spaces have free WiFi and wired Internet. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly The Passage. This 4-star Basel hotel is smoke free.

  • 53 guestrooms or units
  • 5 levels
  • Built in 2014
  • Bar or lounge
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Transport

  • Airport: EuroAirport Airport (BSL) (8.1 km / 5 mi)
  • Train station: Basel SBB Station (1 km / 0.6 mi)
  • Metro station: Marktplatz Tram Stop (0.8 km / 0.5 mi)

Room Amenities

The Passage offers 53 air-conditioned accommodations with espresso makers and safes. Beds feature premium bedding. 55-cm LED televisions come with premium digital channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Basel hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

  • LED television
  • Digital channels
  • Premium channels
  • Espresso maker
  • Coffee maker
  • Luxury bedding
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at noon
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 40 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: CHF 25 per pet, per day
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: CHF 24 per person (approximately)
  • Pet fee: CHF 25 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 40 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Passage Basel
  • Passage Hotel Basel
  • Passage Hotel
  • The Passage Hotel
  • The Passage Basel
  • The Passage Hotel Basel

You should know

  • To adhere to national/local laws, air conditioning may be restricted to certain hours during certain times of the year.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.