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Sugar Bay Club Suites & Hotel

3-star property
Basseterre, Basseterre, St. Kitts 1-855-887-0424
4.5 out of 5
Wonderful!
See all 6 travelocity Reviews

"Strongly recommebd that the property manager consider renovating the property. Very outdated and run down. Rusty and broken doors. Uncut lawn. Broken ... " More

By a verified traveller on Mon 11 Nov 2019

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Hotel Description

Beach hotel near Basseterre Cruise Port

Oceanside stay

Within 2 miles (3 km) of this Basseterre hotel, you'll find Frigate Bay Beach and Frigate Bay. Royal St. Kitts Golf Club and Basseterre Cruise Port are also within 3 miles (5 km).

Onsite dining, 2 outdoor pools

2 outdoor pools, 5 restaurants, and a bar/lounge are among this smoke-free hotel's featured amenities. Families will appreciate the children's pool, onsite laundry facilities, and in-room childcare. WiFi in public areas is free.

Standard Room

Bed Count 2 Full Beds Maximum Occupancy 3 Max
CA $173* Per night/room 22 Apr. - 23 Apr.

Studio

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Sugar Bay Club Suites & Hotel ratings based on 6 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sugar Bay Club Suites & Hotel

Everyone (2) Couples (1)
4 out of 5
Strongly recommebd that the property manager consider renovating the property. Very outdated and run down. Rusty and broken doors. Uncut lawn. Broken tiles. Just ugly. However, the customer service is exceptional.

Posted by on 11 Nov. 2019

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Comment from Hotel Management

12 Nov. 2019 by Narender

Thank you Esther for taking the time to review your stay with us. We are glad to hear that we have exceeded your service expectations. We are sorry that you had to experience the areas of improvement as aforementioned above and we ensure this all will be resolved at the topmost priority. We would be delighted to welcome you back and hope you will give us another opportunity to make your stay with us a perfect one.

5 out of 5

Posted by on 27 Jun. 2019

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Comment from Hotel Management

29 Jun. 2019 by Narender

Thank you for rating us! Looking forward to see you near future.

4 out of 5

Posted by on 26 Mar. 2019

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Comment from Hotel Management

1 Apr. 2019 by Narender

Thank you for rating us! Looking forward to seeing you soon.

4 out of 5

Good value in a good location

Pros: Close restaurants, Free Internet, Quiet
I was first impressed by the spaciousness of the room (the largest I've ever had except suites), which included a full height refrigerator, range and microwave. There was an on-site grocery store which included an adequate selection in every food and sundry category. The hotel's oceanside location was convenient to restaurants, shopping at the nearby Marriott, and a world class golf course. The staff were friendly and accommodating.

Posted by , from Jupiter, FL, USA on 13 Jan. 2013

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5 out of 5

This hotel was nice. It was affordable, clean and perfectly located near the beach

Pros: Close restaurants, Quiet, close to the beach, clean
Cons: No free Internet
I loved my stay at Sugar Bay St. Kitts and would certainly visit again and also recommend to friends. It was affordable, clean and perfectly located in walking distance near to the beach.

Posted by , from NYC on 12 Apr. 2011

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5 out of 5

Sugar Bay Club is so Sweet!!!

We really enjoyed our stay at Sugar Bay Club. It is a lovely, clean reasonably priced resort with beautifully kept grounds and lovely swimming pools. The room was spacious, cozy and comfortable. And the sounds of the waves from the nearby beach added a nice soothing and relaxed atmosphere to our stay. If ever in St. Kitts again, I will definitely stay at Sugar Bay Club.

Posted by on 3 Jan. 2011

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About the Sugar Bay Club Suites & Hotel

Location Basseterre, Basseterre, St. Kitts

Property Features

Sugar Bay Club Suites & Hotel offers its guests 2 outdoor swimming pools and a children's pool. There are 5 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Business amenities include a business center and meeting rooms. A terrace, tour/ticket assistance, and gift shops/newsstands are also featured at the family-friendly Sugar Bay Club Suites & Hotel. This Basseterre hotel is smoke free.

  • 80 guestrooms or units
  • 2 levels
  • 5 dining venues
  • Meeting rooms
  • Towels for the beach
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • Onsite shopping
  • No smoking on site
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • In-room childcare (surcharge)
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

Sugar Bay Club Suites & Hotel offers 80 air-conditioned accommodations with safes and hair dryers. Rooms open to furnished balconies or patios. 32-inch LED televisions come with digital channels and Netflix. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Private balcony or patio (furnished)
  • LED television
  • Digital channels
  • Netflix
  • Microwave
  • Cribs (free)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Blackout drapes
  • Air conditioning
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7 AM to 11:30 AM.

Indian Summer - This restaurant specializes in Indian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Rituals Coffee House - This coffee shop serves breakfast, lunch, and dinner. Open daily.

Pizza Boys - This café specializes in pizza and serves lunch and light fare. Open daily.

Rituals Sushi - This restaurant specializes in sushi and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11:00 PM

Special check-in instructions:

The front desk is open daily from 7:00 AM - 11:00 PM. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Sugar Bay Club Suites & Hotel

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and cash. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

  • No elevators
  • Children stay free
  • Service animals not allowed
  • Number of children who can stay free - 3
  • Front desk opens daily at 7:00 AM
  • Front desk closes daily at 11:00 PM
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Grey water recycling system
  • Children stay free 12
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • gap period enforced between guest stays 48 hours
  • Property confirms they are implementing guest safety measures
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Fees

Guests will be asked to pay the following charges at the property:

  • Administrative fee: USD 123.08 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 20 for adults and USD 20 for children
  • Late check-out fee: USD 25.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sugar Bay Club
  • Sugar Bay Club Hotel
  • Sugar Bay Club Suites
  • Sugar Bay Club Suites & Hotel
  • Sugar Club Suites
  • Sugar Club Suites Hotel
  • Sugar Bay Club Suites Hotel Frigate Bay
  • Sugar Bay Club Suites Hotel
  • Sugar Bay Club Suites Frigate Bay
  • Sugar Bay Club Suites Hotel Basseterre
  • Sugar Bay Club Suites Basseterre
  • Sugar Bay Club Suites &
  • Sugar Bay Club Suites & Hotel Hotel
  • Sugar Bay Club Suites & Hotel Basseterre
  • Sugar Bay Club Suites & Hotel Hotel Basseterre

You should know

  • Up to 3 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.