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Oakwood Hotel & Apartments Grand Batam

4.5 star property
4.5-star luxury aparthotel near Harbour Bay Ferry Terminal

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Photo gallery for Oakwood Hotel & Apartments Grand Batam

Outdoor pool
Executive Studio
Lobby sitting area
Premier Suite, 2 Bedrooms
Front of property

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Housekeeping
  • Room service
  • 24/7 front desk
  • Gym

Explore the area

Map
Jl. Pembangunan, Batu Selicin, Kec. Lubuk Baja, Batam, Kepulauan Riau, 29444
  • Grand Batam Mall
    ‪1 min walk‬
  • BCS Mall
    ‪5 min walk‬
  • Nagoya Hill Mall
    ‪15 min walk‬
  • Batam Batu Besar (BTH-Hang Nadim)
    ‪15 min drive‬

Room options

View all photos for Deluxe Room, 1 Bedroom

Deluxe Room, 1 Bedroom

Deluxe Room, 1 Bedroom

  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room

1 bedroom, premium bedding, desk, iron/ironing board

Executive Room

  • 21 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room

1 bedroom, premium bedding, desk, iron/ironing board

Premier Room

  • 22 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room

Executive Twin Room

Executive Twin Room

  • 1 bathroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 Bedroom

1 bedroom, premium bedding, desk, iron/ironing board

Executive Room, 1 Bedroom

  • 44 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 Bedroom

1 bedroom, premium bedding, desk, iron/ironing board

Premier Room, 1 Bedroom

  • 44 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Bedrooms

Executive Room, 2 Bedrooms

Executive Room, 2 Bedrooms

  • 72 sq m
  • Studio
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Premier Studio

Premier Studio

Premier Studio

  • 31 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Studio

Executive Studio

Executive Studio

  • 31 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 2 Bedrooms

Premier Suite, 2 Bedrooms

Premier Suite, 2 Bedrooms

  • 98 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

About the area

Batam

In Batam .You'll be steps from Grand Batam Mall and within a 10-minute walk of BCS Mall. Nagoya Hill Mall and Harbour Bay Ferry Terminal are also within 3 miles (5 km).
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What's nearby

  • Grand Batam Mall - 1 min walk - 0.0 km
  • BCS Mall - 5 min walk - 0.5 km
  • Nagoya Hill Mall - 15 min walk - 1.3 km
  • Harbour Bay Ferry Terminal - 5 min drive - 4.1 km
  • Batam Centre Ferry Terminal - 8 min drive - 8.6 km

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 25 min drive

Restaurants

  • ‪Liang Sandwich Bar - ‬3 min walk
  • ‪Kimukatsu - ‬1 min walk
  • ‪Ramenten10 - ‬3 min walk
  • ‪Steak Holycow - ‬1 min walk
  • ‪Shaburi & Kintan Buffet - ‬4 min walk

About this property

Oakwood Hotel & Apartments Grand Batam

4.5-star luxury aparthotel near Harbour Bay Ferry Terminal
Oakwood Hotel & Apartments Grand Batam offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi. The luxury Oakwood Hotel & Apartments Grand Batam also features multilingual staff, room service (during limited hours), and an elevator. Self parking is free.

This 4.5-star Batam aparthotel is smoke free.

  • 207 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Elevator
  • No smoking on site
Oakwood Hotel & Apartments Grand Batam offers 207 air-conditioned accommodations with complimentary bottled water and bathrobes. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels.

Bathrooms include slippers, complimentary toiletries, and toothbrushes and toothpaste. This Batam aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Irons/ironing boards, hair dryers, and change of towels can be requested. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, Indonesian, Malay

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4.6 out of 5, Wonderful, 465 reviews
The price is CA $117
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includes taxes & fees
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Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Electric kettle
  • Paper towels
  • Refrigerator
  • Tea bags/instant coffee

Dining

  • Daily continental breakfast available 6:00 AM to 10:30 AM for a fee: IDR 250,000 for adults and IDR 125,000 for children
  • Room service (limited hours)

Bedrooms

  • Bedroom
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels on request
  • Free bottled water
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Multilingual staff

Location highlights

  • In a business district

Things to do

  • Gym
  • Shopping mall

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 207 units
  • Banquet hall
  • Bed sheets changed on request
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Oakwood Hotel & Apartments Grand Batam

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately IDR 250000 for adults and IDR 125000 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Oakwood & Apartments Batam
Oakwood Hotel & Apartments Grand Batam Batam
Oakwood Hotel & Apartments Grand Batam Aparthotel
Oakwood Hotel & Apartments Grand Batam Aparthotel Batam

Oakwood Hotel & Apartments Grand Batam Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 34 out of 46 reviews
Rating 8 - Good. 11 out of 46 reviews
Rating 6 - Okay. 1 out of 46 reviews
Rating 4 - Poor. 0 out of 46 reviews
Rating 2 - Terrible. 0 out of 46 reviews

9.6/10

Cleanliness

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

JAMES, FORT SASKATCHEWAN

Liked: Cleanliness, amenities, property conditions & facilities
Loved the property and loved the staff
Stayed 1 night in Apr 2025

8/10 Good

Genghis Khan Bin Setarhan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Linked to grand mall batam just walk through the link at a few levels notes in the lift
Stayed 3 nights in Mar 2025

6/10 Okay

Bernard, singapore

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room is nice but relatively small.
Stayed 2 nights in Feb 2025

10/10 Excellent

NUR ZULAIKHA

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Vernon

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Pek San Jacinth, Singapore

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Had a pleasant 2N stay at the hotel. The service from the front reception to bell boy is excellent. Was greeted by Mr Willy who is very friendly and patiently responded to my questions on my room request. Very pleased to note that my room was available before checkin time and my special request has been satisfied. I highly recommend this hotel for it's excellent service, great location and eco friendliness (no use of plastic and having recycling bins at all levels).
Stayed 2 nights in Jan 2025

10/10 Excellent

Marcus

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really good location, good pool and clean room. Would definitely stay again. Service provided by front lady Jihan was amazing!
Stayed 2 nights in Jan 2025

8/10 Good

Luis Antonio Salgado

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Buang Keng

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good stay
Stayed 1 night in Nov 2024

8/10 Good

Nur Mohammed

Liked: Cleanliness, room comfort

Batam City Hidden Gem?

Back again in this vibrant city of Batam. Well well well.. Another new spot with excellent location for shoppers. Located next to Batam Grand Mall. It is not visible from the main road though. Overall staff was great! Greated with smiles. From the security, receptionist and the rest of the staff. Speaks english very well. Im impressed. Good for international traveller. Pool area was nice and clean. The bistro/dining area were awesome with luxury vibes. Breakfast spread was good. There are room for improvement for the quality of food serve. Overall it was a good stay for me and wife. We will be back soon. Definitely. Keep it up and im sure it will be one of the gems in Batam.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jason

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Check-In time should be prompt not late, have waited one hour plus to check in and no extension of check- out hours has been extended to us… Hope this part could see improvement when we stay again. Other than that, the hotel is clean and spacious and very strategically near to Grand Batam Mall which is a huge plus point where food and shopping is within walk. Hotel staffs are friendly and polite. There is a Water dispenser at the end of hotel room corridor that provides drinking water which in my opinion, very thoughtful and convenient for everyone needs.
Stayed 1 night in Dec 2024

10/10 Excellent

Bryan

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Rachel

Liked: Cleanliness, property conditions & facilities
Great and friendly service. Very convenient location to great batam mall for food and shopping
Stayed 2 nights in Nov 2024

8/10 Good

Brian

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Booked 3 rooms in total. Rooms were cozy and relatively clean but 2 out of 3 rooms had a musky smell. The hotel should put a dehumidifier to get rid of the musky smell. Additionally, the sound proofing of the rooms weren't that great either. We could hear noises coming from neighbouring units beside and above. For the price point, honestly not that value for money. Great hospitality though!
Stayed 2 nights in Nov 2024

10/10 Excellent

pey

Liked: Cleanliness, property conditions & facilities
Just beside grand batam mall.
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort

Stay here!

All good, great choice to stay here. Currently 4 months in operation, few teething problems and staff readiness issues are there, but give them 2 more months. Restaurant food should go delicious and hearty and forgo pretentiousness. A beautiful hotel like this should not place fake plastic plants in any corner. All the best!
Stayed 3 nights in Oct 2024

10/10 Excellent

Muhammad Idris

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Property was very clean and welcoming.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort

Oakwood my no. 1 choice at Batam

The experience at Oakwood is great from the moment you step into the property. Friendly staff, nice room, good view, clean, good water pressure, comfy bed and pillow, next to Grand Batam Mall.
Stayed 1 night in Oct 2024

10/10 Excellent

NUR HIDAYAH BINTE

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is located strategically, very convenient through the linked bridge to Grand Batam Mall. There was lots of food option around the mall. Many spa around the location as well. Staff was friendly and warm. They were also very responsive through email enquiry. Breakfast has a wide spread of variety and room was very clean.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ng

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Geraldine

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Geraldine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great and service staff was impeccable. Except for some issues which was resolved: The feedback on the pest in my executive room, they had pest control to look into the room . There was a night when rain was heavy the roof was really noisy like something was flapping on the roof. . If there is no rain and wind the room is perfect. I extended my stay for another night since it was a good weekend. Last incident was my transfer from hotel to harbour bay . I booked and paid in advanced my transfer a day before and yet they didn’t have the Hiace ready when I checked out. After 15 mins the staff mention the Hiace have some issues and they arrange for a smaller car which was abit squeeze which was why I booked the Hiace with higher rate. I was late for lunch due to the ferry timing and also they did try to arrange the driver to wait for us to finish our lunch to bring us to the ferry which was 5 mins walk. They tried to rectify the last min hiccup but I felt they could have manage it properly with communication that they Hiace was not available earlier so I will not be late . Otherwise stay was pleasant .
Stayed 1 night in Sep 2024

10/10 Excellent

Junze

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

J

Liked: Cleanliness, amenities, property conditions & facilities
Very convenience location. 20 walking steps to the mall. We did not opt for breakfast buffet. Only able to access other floor unless you have the same floor room card.
Stayed 1 night in Aug 2024

10/10 Excellent

Boon Kiat

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2024