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The BCC Hotel & Residence

4.0 star property
4-star hotel near Harbour Bay Ferry Terminal

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Photo gallery for The BCC Hotel & Residence

Property amenity
Front of property
In-room safe, free WiFi
BBC Apartment 3 + 1 | Private kitchen
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Breakfast available
  • Gym
  • 24/7 front desk

Explore the area

Map
Jl. Bunga Mawar, Baloi Kusuma, Batam, Batam Island, 29432
  • BCS Mall
    ‪2 min walk‬
  • Grand Batam Mall
    ‪2 min walk‬
  • Nagoya Hill Mall
    ‪15 min walk‬
  • Batam Batu Besar (BTH-Hang Nadim)
    ‪15 min drive‬

Room options

View all photos for Royal Suite

Royal Suite

Royal Suite

  • Sleeps 2
  • 1 King Bed

View all photos for BBC Apartment 2

BBC Apartment 2

BBC Apartment 2

  • 72 sq m
  • Sleeps 2
  • 1 King Bed and 1 Twin Bed

View all photos for BBC Premier Suite

BBC Premier Suite

BBC Premier Suite

  • 62 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Deluxe King

Executive Deluxe King

Executive Deluxe King

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Deluxe Twin

In-room safe, free WiFi

Executive Deluxe Twin

  • 42 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room

In-room safe, free WiFi

Deluxe Twin Room

  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for BBC Apartment 3 + 1

In-room safe, free WiFi

BBC Apartment 3 + 1

  • 142 sq m
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Twin Bed

View all photos for BBC Premier

BBC Premier

BBC Premier

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for BCC Suites

BCC Suites

BCC Suites

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for BBC Apartment 3

In-room safe, free WiFi

BBC Apartment 3

  • 98 sq m
  • Sleeps 3
  • 1 Double Bed, 1 Queen Bed and 1 Twin Bed

About the area

Batam

City center stay.Within a 10-minute walk of the hotel, you'll find BCS Mall and Grand Batam Mall. Nagoya Hill Mall and Harbour Bay Ferry Terminal are also within 3 miles (5 km).

What's nearby

  • BCS Mall - 2 min walk - 0.2 km
  • Grand Batam Mall - 2 min walk - 0.2 km
  • Nagoya Hill Mall - 15 min walk - 1.3 km
  • Harbour Bay Ferry Terminal - 5 min drive - 4.5 km
  • Batam Centre Ferry Terminal - 8 min drive - 8.2 km

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 24 min drive

Restaurants

  • ‪Shaburi & Kintan Buffet - ‬9 min walk
  • ‪Sushi Tei - ‬3 min walk
  • ‪Kopitiam Long Shu Siah - ‬2 min walk
  • ‪Roasteree Cafe - ‬1 min walk
  • ‪Lengkuas 33 平记 - ‬3 min walk

About this property

The BCC Hotel & Residence

4-star hotel near Harbour Bay Ferry Terminal
As a guest of The BCC Hotel & Residence, you'll find an outdoor pool, a hot tub, a sauna, and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and meeting rooms are available. The BCC Hotel & Residence also features a terrace, a garden, and concierge services. Free self parking is available.

This 4-star Batam hotel is smoke free.

  • 1 building
  • 227 guestrooms or units
  • 21 levels
  • Meeting rooms
  • Built in 2012
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
The BCC Hotel & Residence offers 227 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with cable channels.

Bathrooms include slippers and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided daily.

Languages

English, Indonesian

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free extended parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 100,000 for adults and IDR 50,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room

Accessibility

  • Elevator

Room amenities

Entertainment

  • TV with cable channels

Bathroom

  • Free toiletries
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 100000 for adults and IDR 50000 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.

Property is also known as

BCC Batam
BCC Hotel
BCC Hotel Batam
Hotel BCC
The Bcc & Residence Batam
The BCC Hotel & Residence Hotel
The BCC Hotel & Residence Batam
The BCC Hotel & Residence Hotel Batam

The BCC Hotel & Residence Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 95 out of 416 reviews
Rating 8 - Good. 173 out of 416 reviews
Rating 6 - Okay. 88 out of 416 reviews
Rating 4 - Poor. 40 out of 416 reviews
Rating 2 - Terrible. 20 out of 416 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Travelled with family
Disliked: Amenities, property conditions & facilities
Out of the 4 lift, only 2 working. Take very long for the lift to come down to your level. Facilities are old. Variety of dishes for breakfast are the same daily. Only 1 meat. Not palatable:
Stayed 2 nights in Mar 2020

8/10 Good

Raymond

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Room was clean and comfortable however, The air-condition was not very good. It seems to be O.K. but then it stops and does not maintain the set temperature.
Stayed 1 night in Mar 2020

10/10 Excellent

Zailani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay. Walking distance to shopping mall
Stayed 4 nights in Feb 2020

8/10 Good

Raymond

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is clean but No Toilet Paper. Windows not double glass and as such noise from the road comes in
Stayed 1 night in Feb 2020

6/10 Okay

SandyChua, Singapore

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel desperately needs an update. The toilet cleanliness is horrible. I have booked this hotel because I need a 3 bedroom suite to fit my family needs. This hotel use to be good and I have stayed there everytime time I am in batem .. but this time I am quite surprised that broken (I assumed) tampered glass was removed from the toilet but it was never replaced hence my whole toilet gets really wet after every shower. The tiles were never cleaned and you can see mould build up at the seams and between the tiles. Smoking room without any ashtray.. why ? Oh well the good thing is there are so many other brand new hotels with attached shopping malls which makes it even more convient for travellers. I would give this hotel a miss in the future. Never again BCC.
Stayed 2 nights in Jan 2020

8/10 Good

Zarinah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is definitely big then other hotel.. My choice always BCC
Stayed 2 nights in Jan 2020

6/10 Okay

Joo Lan Audrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveller

Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was so convenient where u can find lots of things nearby
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2019

4/10 Poor

PC, Singapore

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Location is wise and convenient walkable to BCS mall, Grand batam and A2 foodcourt. However 2 bedroom suite was very rundown and constantly appearing of cockroaches in the apartment, i have killed countless of it. Bedsheets and pillow cover have yellow stains as well. Sofa was old and sink. Suggest a real revamp.
Stayed 2 nights in Dec 2019

4/10 Poor

Pock Keong

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Checking in was abit draggy as the front desk had to deal with many guests demanding for their rooms which weren't ready (due to housekeeping issues perhaps?). Likewise for our 3 out of 4 rooms. However, we were pretty chilled since it' was supposed to be a holiday and the front desk staff were under tremendous stress and were already doing their best. Then there were issues with the lifts and so it took forever to either go up or down to/from our rooms on the top floors.
Stayed 1 night in Dec 2019

8/10 Good

B, Sg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment is older than the hotel room. Will be good if can furnish. The towels and linen are yellow. The service and location are good.
Stayed 1 night in Dec 2019

8/10 Good

Anthea

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Excellent Location but poor service & hard bed

Great Stuff about Hotel: Excellent location, within 3-5 minutes walk away from BCS Mall, Night Hawker (A2 Foodcourt) & Peniun Market (Pasar Peniun) where you can find great local foods for breakfast, fruits & veg markets, fish & meat markets, local dried foods & snacks shops (keropok, Chili sauce, etc) & even clothes stalls within the market area. Great Stuff about Room: Big size rooms, clean. Negative Stuff about Hotel: Apart from the excellent location, this hotel has a small lobby area, very slow elevators, very slow staff. Negative Stuff about Room: Bed is very hard, 2 pillows on each bed of which 1 is too soft & flat while the other is too hard, old & too high.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, amenities
Location walking distance to food outlets shopping Convenient.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
It is a spacious and near the amenities. Shower curtains too short in the bathroom. Overall, good!
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Good location especially variety of Asian food convenient walking distance to shopping.
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Travelled with family

Basic room

8 of us stayed in 2 units of 2 bed room apartment has the basic amenities - bottled water, towels, shampoo, soap, toothbrush. It was able to fit us comfortably. Note that there were no cooking allowed even though there was a cooker hood. Deposit of 100k Rupiah was needed per room. Unit was rather old looking with old stains around. So of them had towels and bed linens with old stains on them. Sofa was not in a very good condition, either too hard or it looked like it was going to collapse. Well for the price, you pay for what you get.
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveller

Travelled with family and small children
Please also allow customers to take the free shuttle to the malls even not booking directly from hotel. Ultimately we stay choose to stay at the hotel but from other agents. And more timings for the shuttle. Room not so clean and has smell. Stained bedsheets. 4pax in a room, 2 bathrooms but only 1 small bottle of shampoo and 1 small bottle body soap. We expected each bathroom will have so we didnt bring us. Which now we have to take turn showering in 1 bathroom only. Breakfast not good. Food not warm. No meat, must at least ham, hot dog, chicken patty, some fried finger food, Sandwiches.
Stayed 1 night in Dec 2019

4/10 Poor

Debbie

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Location is good, but the hotel need a make over, shower cuber door spoil also didn't repair, aircon unit very noise ( light sleep like me cant sleep at all), some towels is too old need to throw away
Stayed 1 night in Nov 2019