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Mercure Bayonne Centre Le Grand Hotel

4.0 star property
4-star hotel near Cazenave Chocolatier

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Photo gallery for Mercure Bayonne Centre Le Grand Hotel

Daily buffet breakfast (EUR 19 per person)
Lobby
Bar (on property)
Property entrance
Premium bedding, in-room safe, desk, blackout drapes

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
21 Rue Thiers, Bayonne, Aquitaine, 64100
  • Place, Château Vieux
    ‪1 min walk‬
  • Place, Cathedral of Saint Mary of Bayonne
    ‪2 min walk‬
  • Place, Bayonne City Hall
    ‪3 min walk‬
  • Airport, Biarritz (BIQ-Pays Basque)
    ‪9 min drive‬

Room options

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed

Classic Room, 1 Double Bed

8.4 out of 10
Very good
(6 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

About the area

Bayonne

City center stay.With a stay at this Bayonne hotel, you'll be steps from Cazenave Chocolatier and Daranatz Chocolatier. Cathedral of Saint Mary of Bayonne and Château Vieux are also within half a mile (1 km).

What's nearby

  • Château Vieux - 1 min walk - 0.0 km
  • Cathedral of Saint Mary of Bayonne - 2 min walk - 0.2 km
  • Bayonne City Hall - 3 min walk - 0.3 km
  • Stade Jean Dauger - 10 min walk - 0.8 km
  • Bayonne Citadel - 14 min walk - 1.2 km

Getting around

  • Bayonne Station - 12 min walk
  • Biarritz (BIQ-Pays Basque) - 17 min drive

Restaurants

  • ‪Coffee Muxu - ‬1 min walk
  • ‪Le Victor Hugo - ‬3 min walk
  • ‪Au P'ti Bistro - ‬4 min walk
  • ‪La Mie caline - ‬3 min walk
  • ‪Katie Daly's - ‬3 min walk

About this property

Mercure Bayonne Centre Le Grand Hotel

4-star hotel near Cazenave Chocolatier
As a guest of Mercure Bayonne Centre Le Grand Hotel, you'll find a library, multilingual staff, and tour/ticket assistance. Event space at this hotel measures 237 square feet (22 square meters) and includes conference space. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. The business-friendly Mercure Bayonne Centre Le Grand Hotel also features a garden, complimentary newspapers in the lobby, and laundry facilities. Parking is available for a fee.

This 4-star Bayonne hotel is smoke free.

  • 1 building
  • 54 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 237 sq ft of conference space
  • 22 sq m of conference space
  • Built in 1835
  • Childcare (surcharge)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Library
  • Garden
  • Computer for guest use
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
Mercure Bayonne Centre Le Grand Hotel offers 54 accommodations with laptop-compatible safes and complimentary newspapers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Bayonne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 21.50 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 19 per person
  • A bar/lounge

Things to do

  • Library

Accessibility

  • Elevator

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.74 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19 per person
  • Self parking fee: EUR 21.50 per night
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, and cash. This property uses a grey water recycling system. Cashless payment methods are available for all transactions.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Bayonne Centre Le
Mercure Bayonne Centre Le Grand Hotel Hotel
Mercure Bayonne Centre Le Grand Hotel Bayonne
Mercure Bayonne Centre Grand Hotel Open January 2017
Mercure Grand Hotel Open January 2017
Mercure Bayonne Centre Grand Open January 2017
Mercure Grand Open January 2017
Mercure Bayonne Centre Grand Hotel
Mercure Bayonne Centre Grand
Mercure Bayonne Centre Le Grand Hotel Hotel Bayonne

Mercure Bayonne Centre Le Grand Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 107 out of 236 reviews
Rating 8 - Good. 81 out of 236 reviews
Rating 6 - Okay. 32 out of 236 reviews
Rating 4 - Poor. 12 out of 236 reviews
Rating 2 - Terrible. 4 out of 236 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Teng Ngiab, Petaling Jaya

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well kept hotel, recommended for short stay
Stayed 2 nights in Mar 2025

10/10 Excellent

Louisa

Liked: Cleanliness, staff & service, property conditions & facilities
The price is good for what it offers
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were exceptionally helpful and friendly . This is a great location for walking around the town , shopping , it is close to the cathedral , there is parking a short distance at the end of the street . Public buses are frequent from Biarritz airport and terminate a few hundred metres from the hotel . Lots of restaurants . Really good visit .
Stayed 4 nights in Oct 2024

10/10 Excellent

Doris

Stayed 1 night in Aug 2024

10/10 Excellent

Gianpaolo

Stayed 1 night in Jun 2024

8/10 Good

Weidong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. Beautiful property! Helpful staff!
Stayed 1 night in May 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well-located, comfortable

The hotel is very well-located and my room had a fabulous view of the cathedral. There are restaurants nearby and the front desk was able to help with reservations.
Stayed 6 nights in Sep 2023

10/10 Excellent

Gigi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Kimi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel right in the old town

Wonderful stay, very handy to the old town area and approx 15 mins walk from the train station. Staff were very friendly at check in very helpful with any directions we needed. Gorgeous vintage lift to help take the baggage up. Many places to eat nearby
Stayed 1 night in Aug 2023

10/10 Excellent

Dianne

Stayed 1 night in Jul 2023

10/10 Excellent

Joshy

Liked: Cleanliness, staff & service, property conditions & facilities
Wondeful hotel, great location and wonderful staff- thank you for a great stay
Stayed 1 night in Jul 2023

10/10 Excellent

Kathryn

Stayed 1 night in Apr 2023

8/10 Good

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beat location for hyper-centreville. Rooms were nice. Housekeeping could’ve been a little more attentive. Nice, large bathrooms.
Stayed 4 nights in Apr 2023

8/10 Good

david

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were exceptionally helpful. The breakfast was good, and the location was great. Figuring out how to use the shower was a challenge, however! A laundry was close by, although laundry services are available at the hotel.
Stayed 1 night in Sep 2022

8/10 Good

Todd

Stayed 4 nights in Sep 2022

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Michael, English man living in SW France

The receptionists were both fantastic, especially Marie who checked me in, she left nothing to chance and her English is superb, saving me embarrassment with my limited French, thank-you.
Stayed 1 night in Aug 2022

10/10 Excellent

Cindi

Stayed 1 night in Jul 2022

10/10 Excellent

C J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bayonne a must stay hotel

Fabulous location friendly front desk staff
Stayed 1 night in Apr 2022

6/10 Okay

Kevin

Liked: Cleanliness, staff & service

well placed

Well placed in the old town Hotel well maitained but very noisy - toilets and showers heard above and next door
Stayed 2 nights in Jan 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay in Bayonne

Really lovely hotel, staff courteous and helpful. Room very comfortable. Would definitely recommend.
Stayed 3 nights in Sep 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The parking is expensive and not where you would expect, it’s 3 blocks away. The room was very small and the bathroom door gives you no privacy. It was very expensive for what we got.
Stayed 1 night in Oct 2020

10/10 Excellent

Vlora

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and pleasant stay

Central location, welcoming staff, comfortable bed, good size rooms, near by car park within a minute walk. We were staying at the hotel for a couple of days and really enjoyed our stay. We would happily recommend.
Stayed 2 nights in Aug 2020